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Corporate Communications Manager

Medical Guardian is a leading provider of innovative medical alert systems and healthcare services for aging adults. We are dedicated to empowering our members to live a life without limits, with a commitment to safety, independence, and peace of mind. 

Our mission and values for our members extend to our employees. Our company, and its culture, have been recognized for their excellence. We continue to be featured as one of Philadelphia’s 100 fastest growing companies and have appeared on the prestigious Inc. 5000 list for 12 years in a row. Our CEO was named one of the best via Glassdoor, and our culture has been recognized with several “best places to work” awards.

Position Overview: The Corporate Communications Manager will play a pivotal role in shaping and sharing Medical Guardian’s story across B2B and D2C audiences. This role focuses on crafting and executing strategic communication plans to expand earned media, secure impactful press coverage, and position the company as a thought leader in healthcare and aging innovation. The ideal candidate is a skilled writer, a media relations expert, and a collaborative team player who excels at delivering consistent, on-brand messaging that drives engagement and meaningful impact. 

Key Responsibilities: 

  • PR Strategy Development: Plan and execute strategic initiatives to increase earned media coverage, enhance share of voice, and build the company’s reputation as an industry leader. 
  • Media Relations: Build and nurture strong relationships with industry and business journalists, secure high-value media placements, and proactively pitch stories showcasing the company’s advocacy efforts, growth, and achievements. 
  • Media Monitoring: Stay informed on industry trends and breaking news to identify timely opportunities for the company to comment on emerging topics. 
  • Content Development: Develop compelling press releases, media kits, pitches, and internal communications that align with the company’s mission and engage diverse audiences. 
  • Thought Leadership: Identify and secure opportunities for the company and executives to participate in high-profile speaking engagements, media features, and awards programs to boost credibility and visibility. 
  • Executive Communications: Equip executives with tailored messaging, briefing materials, and support for media interviews, public speaking, and podcasts, ensuring they effectively convey leadership and expertise. 
  • Crisis Management: Anticipate and address potential risks through proactive planning, and implement clear, effective communication strategies during crises to safeguard the company’s reputation. 
  • Cross-Functional Collaboration: Partner with Marketing, Healthcare, Compliance, HR, and Product teams to align communication strategies with business objectives and ensure consistency in messaging. 

Qualifications: 

  • 5+ years of experience in corporate communications, public relations, or a related field; experience in healthcare or technology is a plus. 
  • Proven ability to secure earned media coverage and cultivate strong relationships with journalists. 
  • Exceptional written and verbal communication skills, with demonstrated expertise in creating tailored messaging for diverse audiences. 
  • Strong project management skills with a record of meeting deadlines and managing multiple priorities effectively. 

  • Health Care Plan (Medical, Dental & Vision)
  • Paid Time Off (Vacation, Sick Time Off & Holidays)
  • Company Paid Short Term Disability and Life Insurance
  • Retirement Plan (401k) with Company Match
Medical Guardian Glassdoor Company Review
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Medical Guardian DE&I Review
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CEO of Medical Guardian
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Geoff Gross
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What You Should Know About Corporate Communications Manager, Medical Guardian

Join Medical Guardian as a Corporate Communications Manager, where your voice will help shape the narrative around innovative medical alert systems that empower aging adults to live independently and safely. At Medical Guardian, we're committed to our mission of providing peace of mind to our members, and we carry that same dedication into our employee culture. Our company is not just recognized as one of Philadelphia's fastest-growing companies, but we also have landed on the illustrious Inc. 5000 list for twelve consecutive years! In this exciting role, you'll develop and implement strategic communication plans aimed at boosting our visibility and positioning us as a leader in healthcare innovation. Your responsibilities will include building strong relationships with journalists, producing compelling press materials, and executing thought leadership initiatives. As a creative storyteller and a media relations expert, you'll have the opportunity to engage diverse audiences and advocate for the critical services we provide. We’re looking for someone passionate about healthcare, equipped with at least five years of experience in corporate communications, and ready to collaborate across departments to ensure our messaging resonates effectively. If you are ready to make an impact and help share our story, Medical Guardian is the place for you!

Frequently Asked Questions (FAQs) for Corporate Communications Manager Role at Medical Guardian
What responsibilities does a Corporate Communications Manager at Medical Guardian have?

As a Corporate Communications Manager at Medical Guardian, you'll be responsible for developing PR strategies, managing media relations, creating engaging content like press releases and internal communications, and equipping executives with effective messaging for public engagements. You'll also play a key role in crisis management and collaborate with various teams to ensure a unified message that reflects our company values.

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What qualifications are needed for the Corporate Communications Manager position at Medical Guardian?

To excel as a Corporate Communications Manager at Medical Guardian, you should have at least 5 years of experience in corporate communications or public relations, ideally within the healthcare or technology sector. Strong written and verbal communication skills, project management abilities, and a proven track record in securing media coverage are crucial for this role.

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How does the Corporate Communications Manager contribute to Medical Guardian's success?

The Corporate Communications Manager plays a vital role in enhancing Medical Guardian's reputation by securing media coverage and showcasing the company's innovations in healthcare for aging adults. This position helps build our brand visibility and thought leadership, effectively communicating our mission and impact in the industry.

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What kind of company culture does Medical Guardian offer for its Corporate Communications Manager?

Medical Guardian boasts a dynamic and supportive culture that recognizes excellence. Our workplace has been awarded as one of the best places to work in Philadelphia, promoting collaboration and professional growth. We prioritize both our members and employees, fostering an environment where innovation and dedication to service are paramount.

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What are the potential career growth opportunities for the Corporate Communications Manager at Medical Guardian?

At Medical Guardian, the Corporate Communications Manager can look forward to various career growth opportunities. As you establish yourself within the role, there may be options to move into higher leadership positions within corporate communications, marketing, or strategic planning, further contributing to the company's vision and goals.

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Common Interview Questions for Corporate Communications Manager
What strategies would you use to enhance Medical Guardian's media presence?

To enhance Medical Guardian's media presence, I would develop a targeted PR strategy that focuses on relationship-building with key journalists, utilize timely industry trends for press releases, and design engaging content that highlights our mission and successes, ensuring we resonate with specific audience segments.

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How would you handle a crisis situation that affects Medical Guardian?

In handling a crisis situation at Medical Guardian, my first step would be to gather all relevant information quickly and assess the potential impact. Then, I would implement a crisis communication plan to ensure all messaging is clear, consistent, and prioritized to maintain stakeholder trust and protect the company's reputation.

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Can you explain your experience with media relations?

Certainly! My experience with media relations includes building and nurturing relationships with journalists, drafting effective pitches, and securing placements in prominent publications, ensuring that our messaging aligns with the values and interests of both the audience and the media.

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What is your approach to creating compelling press materials?

My approach to creating compelling press materials involves understanding the target audience, crafting narratives that resonate emotionally, using strong storytelling techniques, and ensuring that each piece aligns with our brand voice and effectively communicates our key messages.

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How do you measure the success of a corporate communications campaign?

Measuring the success of a corporate communications campaign involves analyzing key performance indicators such as earned media coverage, engagement metrics, audience reach, and sentiment analysis. I also believe in gathering feedback from stakeholders and continuously optimizing our strategies based on the results.

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What tools or methods do you use for media monitoring?

I employ various media monitoring tools such as Cision and Google Alerts to track industry trends and media mentions. These tools allow me to stay informed, assess public perception, and quickly identify opportunities for engagement and commentary on relevant topics related to Medical Guardian.

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How do you stay updated with industry trends in healthcare communications?

I stay updated on healthcare communications by subscribing to industry journals, participating in relevant webinars and conferences, and actively engaging in professional networks to share insights and best practices. This helps me ensure our strategies are innovative and aligned with current market dynamics.

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Describe a time you secured significant media coverage for an organization.

In my previous role, I successfully secured significant media coverage by crafting a well-timed press release that coincided with a major product launch. By targeting high-profile publications and leveraging key industry relationships, the coverage led to increased visibility and engagement for the organization’s offerings.

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What makes a strong thought leader in the healthcare space?

A strong thought leader in healthcare demonstrates deep knowledge of industry trends, engages in public discussions on critical issues, shares valuable insights through various platforms, and cultivates relationships with other influential figures in the field. Authenticity and passion for the subject matter also play crucial roles.

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How would you collaborate with cross-functional teams at Medical Guardian?

I believe effective collaboration with cross-functional teams at Medical Guardian begins with open communication and clear goal-setting. By establishing regular check-ins, sharing insights, and aligning our messaging strategies with departmental objectives, we can work together harmoniously to amplify our overall communications.

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An industry-leading provider of affordable and reliable medical alert systems, Medical Guardian empowers our customers to live a life without limits.

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Full-time, remote
DATE POSTED
April 22, 2025

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