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Sr. UX​/UI Designer

We anticipate the application window for this opening will close on - 13 Dec 2024.At Medtronic, you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeWe value what makes you unique. Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health, and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. Be a part of a company that thinks differently to solve problems, make progress, and deliver meaningful innovations.The Affera Mapping and Ablation System is an innovative medical technology designed to treat patients with cardiac arrhythmias. The system involves advanced mapping techniques to create detailed images of the heart's electrical activity, helping physicians identify abnormal areas causing arrhythmias. Once identified, the Affera Ablation System delivers targeted energy to disrupt these abnormal signals, restoring normal heart rhythm.As a Sr. UX/UI Designer, your role will be at the intersection of design and innovation. As part of the Cardiac Ablation Solutions team, you will work with a team of product managers, clinical specialists, engineers, and designers, guiding the design of our products, and shaping what amazing experiences look and feel like from a user perspective. You will work with a cross-functional team to understand strategic priorities and goals, and create design solutions that help meet those goals.Your curiosity, passion for human-centric design, and problem-solving prowess will be pivotal to your success.You are comfortable with a highly collaborative, fast-paced work environment and are able to respond to changing needs, successfully advancing in several different work streams ranging from prototyping new features, integration with other Medtronic software and hardware products, and delivery of software releases into investigational and pre-clinical studies.Responsibilities may include the following and other duties may be assigned:• You will help develop a clear product design vision, anchored to our overall product marketing strategy and our purpose as an organization, ensuring there is a strong connection and understanding of this vision within the team.• You will ensure there is a constant and holistic focus on the customer experience and work to ensure you deliver the highest standards of design and experiences across all customer touch points.• You will help evolve the product design organization to meet our needs now and in the future. You will lead on this journey to maturity, ensuring the team and stakeholders are connected, inspired, and fully engaged in this journey.• You will continually develop a deep understanding of the full ecosystem of our customers (patients, clinicians, payors) and how product design can create the most value at an overall experience level.• You will work in strong collaboration and active partnership with the software development team, ensuring you are prioritizing product design tasks to where there is the highest contribution and value against our strategy and roadmap.• You have a passion for building a culture of design quality, instilling a shared responsibility across the broader team to achieve design excellence.Must Have:Minimum Requirements• Bachelor’s degree with a minimum of 4 years of relevant experience, or advanced degree with a minimum of 2 years relevant experience.Preferred Qualifications• Degree concentration in HCI, Cognitive Psychology, Interactive Design or related field.• Expert-level knowledge of Figma and Jira.• Experience collaborating with a hardware team on the development of a combined software/hardware product.• Experience with medical device design and knowledge of FDA and IEC design guidelines.• Demonstrable experience in crafting innovative solutions using techniques such as design thinking, human-centered design, service design, UX/UI design, systems thinking, analytical thinking, and storytelling.• Proven…
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What You Should Know About Sr. UX​/UI Designer, Medtronic

At Medtronic, we're on a mission to change healthcare worldwide, and we're looking for a Sr. UX/UI Designer to help us achieve that goal from our Newton, MA office! Imagine yourself at the forefront of innovation, working on the groundbreaking Affera Mapping and Ablation System, designed to tackle cardiac arrhythmias. This is not just any design role; you'll be integral to creating intuitive user experiences that truly make a difference in patients' lives. As a Sr. UX/UI Designer, you will collaborate closely with a dynamic team of product managers, engineers, and clinical specialists to shape how our products feel and function, ensuring they align with our strategic priorities and the needs of our users. You will be the voice of the customer, advocating for holistic and accessible design while also pushing the boundaries of what technology can achieve. From developing a clear product design vision to delivering compelling design solutions, your contribution will be vital in creating experiences that resonate with our diverse user base, including patients, clinicians, and payors. If you're passionate about human-centered design and thrive in a fast-paced, collaborative environment, this is your chance to lead initiatives that will elevate our design maturity and propel Medtronic into the future of healthcare technology. Bring your creativity, curiosity, and problem-solving skills to the table – together, we can make tomorrow better than yesterday!

Frequently Asked Questions (FAQs) for Sr. UX​/UI Designer Role at Medtronic
What are the main responsibilities of a Sr. UX/UI Designer at Medtronic?

As a Sr. UX/UI Designer at Medtronic, your responsibilities are multifaceted. You'll develop a clear design vision tied to our marketing strategy, ensuring every team member understands it. You will focus on enhancing the customer experience and delivering top-notch designs consistently. Additionally, you will evolve the design organization for future needs, maintain a strong collaboration with the software development team, and foster a culture of design excellence across the organization.

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What qualifications are required for the Sr. UX/UI Designer position at Medtronic?

To qualify for the Sr. UX/UI Designer role at Medtronic, you need a Bachelor's degree with a minimum of 4 years of relevant experience or an advanced degree with at least 2 years of experience. Preferred qualifications include a concentration in HCI, Interactive Design, or related fields, as well as expert knowledge of Figma and Jira. Experience in medical device design and collaboration with hardware teams is also highly beneficial.

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How does Medtronic support the professional growth of Sr. UX/UI Designers?

At Medtronic, we believe in empowering our Sr. UX/UI Designers to grow professionally. You'll have access to ongoing training and development opportunities, mentorship from experienced professionals, and the chance to work on innovative projects that interest you. We're committed to fostering an environment where you can explore new techniques and expand your skills in human-centered design and beyond.

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What design methodologies should a Sr. UX/UI Designer at Medtronic be familiar with?

A Sr. UX/UI Designer at Medtronic should be well-versed in various design methodologies such as design thinking, human-centered design, service design, and systems thinking. Additionally, analytical thinking and storytelling skills are essential to articulate the design process and outcomes effectively. These methodologies will help you create innovative solutions that enhance user experiences.

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What are some challenges a Sr. UX/UI Designer may face at Medtronic?

As a Sr. UX/UI Designer at Medtronic, you may face challenges like balancing user needs with technological constraints and regulatory compliance. Understanding and integrating feedback from diverse stakeholders can also be complex. However, overcoming these challenges is part of what makes the position rewarding, as you will be helping to create solutions that improve lives.

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Common Interview Questions for Sr. UX​/UI Designer
Can you describe your design process when starting a new project?

When starting a new project, I focus on understanding the user needs and business goals. My process typically begins with research and stakeholder interviews, followed by creating user personas and scenarios. Then, I brainstorm design ideas, create wireframes, and prototype solutions, iterating based on user feedback to ensure the final design is effective and user-friendly.

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How do you ensure collaboration with cross-functional teams in your design work?

Collaboration is key in my design work. I establish an open line of communication right from the start, facilitate regular check-ins, and create collaborative spaces like shared digital boards. I also encourage feedback and input from the product managers, engineers, and clinical specialists I work with, ensuring everyone is aligned on the project goals and design direction.

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What tools do you prefer for UX/UI design, and why?

I prefer using Figma for UX/UI design because it allows for real-time collaboration, making it easier for teams to provide immediate feedback. I also utilize tools like Jira to manage tasks and track progress, ensuring that everyone stays informed throughout the design process.

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How do you handle feedback and criticism of your designs?

I welcome feedback and view it as an opportunity to enhance my designs. I approach criticism with an open mind, actively listen to the points raised, and reflect on how the feedback aligns with user needs and project goals. This iterative process allows for refinement and improvement, ultimately leading to a more effective final product.

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Can you give an example of a successful project you led and what made it successful?

In a recent project, I led the redesign of a patient monitoring system's interface, focusing on usability and accessibility. Collaborating closely with users and clinical staff throughout the design process allowed us to create an intuitive interface that significantly reduced error rates and improved patient outcomes. Success came from understanding user needs and iteratively refining the design based on real feedback.

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Describe a situation where you had to compromise on a design decision.

There was an instance where a design feature I felt strongly about was not feasible due to budget constraints. Recognizing the need to balance vision with reality, I proposed an alternative that achieved core user objectives while aligning with budgetary limits. This compromise still delivered value and was accepted by the team, demonstrating adaptability without losing focus on user needs.

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What strategies do you use to stay updated on design trends and best practices?

I regularly attend design webinars, participate in workshops, and follow influential design blogs and publications. Networking with other designers and participating in local UX groups also keeps my perspective fresh and helps me stay current with emerging trends and best practices.

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How do you prioritize tasks when working on multiple projects?

Prioritization is key when juggling multiple projects. I assess the impact and urgency of each task and align them with project milestones. Utilizing project management tools like Jira helps me visualize my workload, and I maintain open communication with my team to adjust priorities as needed.

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What role does user testing play in your design process?

User testing is a fundamental aspect of my design process. I incorporate testing at various stages to gather insights directly from users, allowing me to identify pain points and preferences early on. This feedback is invaluable in shaping the final design, ensuring it meets user needs effectively.

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Why do you want to work for Medtronic as a Sr. UX/UI Designer?

I am deeply passionate about designing solutions that improve healthcare outcomes. Working for Medtronic aligns with my values, as the company prioritizes innovative, user-centered designs that positively impact patients' lives. Being part of a team that advocates for healthcare access and equity excites me, and I believe my skills can significantly contribute to Medtronic's mission.

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