UX Designer – IS Customer Experience

As a UX Designer at Expeditors International, your main responsibilities include designing wireframes and prototypes, maintaining UX guidelines for consistency, collaborating with product and development teams for smooth design handoffs, and conducting user research. You will also create high-quality deliverables with minimal oversight, ensuring that user needs align with business goals while constantly improving user experience.

To qualify for the UX Designer position at Expeditors International, candidates should have a Bachelor's degree in Design, Computer Science, Engineering, or a related field. A minimum of 4 years of experience is required, along with a strong portfolio showcasing design and problem-solving skills. Proficiency in design tools like Figma, Adobe XD, and a solid understanding of UX methodology and the product lifecycle are also essential.

Teamwork is vital for a UX Designer at Expeditors International. You will regularly collaborate with product managers, developers, and stakeholders to ensure that designs are aligned with user needs and business objectives. Effective communication and collaboration across disciplines are essential for success in delivering a seamless user experience.

Expeditors International prefers the use of tools like Figma, Adobe XD, Sketch, or InVision for creating mockups and interactive prototypes. Being skilled in these tools will help you effectively produce high-quality design deliverables and enhance your workflow as a UX Designer within the team.

Yes, Expeditors International offers excellent opportunities for professional growth and career advancement in UX Design. With access to training and education programs and an environment that fosters continuous learning, you'll be encouraged to advance your career while contributing to innovative projects within the company.

When asked about your design process, describe it step-by-step, starting from user research to defining personas, sketching, wireframing, prototyping, and usability testing. Emphasize how collaboration with stakeholders and other team members influences your design approach.

Explain that you view feedback as a crucial component of the design process. Discuss how you approach feedback with an open mind, ensuring that you evaluate its merit and collaborate with the team to refine your designs based on constructive criticism.

Be prepared to discuss methodologies like Design Thinking, User-Centered Design, or Agile UX. Explain how these methodologies shape your approach to problem-solving and the design process, aligning them with Expeditors International's workflow.

Choose a project where you faced a significant challenge, and explain the context, the steps you took to overcome it, and the outcome. Highlight any cross-functional collaboration that was involved, showcasing your ability to work closely with teams.

Discuss the importance of user research, usability testing, and user feedback. Mention how you leverage user insights to guide your design decisions, ensuring that your designs prioritize usability and enhance the overall user experience.

Talk about your proficiency with tools like Figma, Adobe XD, or Miro, emphasizing how these tools aid collaboration in design processes. Mention how you use these platforms for sharing design drafts, collecting feedback, and maintaining workflow within teams.

Share your thoughts on current UX trends, such as micro-interactions, voice interfaces, or augmented reality applications. This demonstrates your awareness of the industry and your ability to adapt and innovate within your role as a UX Designer.

Explain your approach to prioritization, such as using project management tools, creating timelines, and setting clear milestones. Emphasize your organizational skills and ability to be flexible when necessary to meet pressing deadlines.

Discuss the importance of designing with accessibility in mind, mentioning specific standards like WCAG that guide your design. Talk about how you implement inclusive design principles to ensure all users have positive experiences with your designs.

Express your enthusiasm for joining Expeditors International by aligning your skills and values with the company’s mission. Discuss what excites you about the role—such as the opportunity to improve user experiences in a dynamic logistics environment—and how your background makes you a great fit.