Patient Safety Coordinator

Overview

Schedule: M- F, 0730-1600

Supports Memorial's patient safety program. Facilitates proactive patient safety risk assessments, monitors reported patient safety events, and analyzes patient safety event trends. Participates in the systematic investigation of adverse patient safety events, including root cause analysis. Works in collaboration with the System Director of Patient Safety and Accreditation in assuring ongoing compliance with The Joint Commission (TJC) accreditation standards, Illinois Hospital Licensing Act requirements, and the Center for Medicare and Medicaid (CMS) Conditions of Participation. 

Qualifications

Education:

·         Bachelor’s degree in nursing or health care field is required.

·         An associate’s degree in nursing or health care field with at least 10 years of directly related work experience may be considered in lieu of a bachelor’s degree.  Licensure/Certification/Registry:

·         Current Illinois license in respective profession is highly preferred but no required.

·         Certified Professional in Patient Safety (CPPS) is preferred but not required.  Experience:

·         Minimum of two years of healthcare related experience is required.

·         Minimum of three years healthcare leadership experience is preferred.

·         Three years of demonstrated experience in hospital accreditation/regulatory compliance activities is preferred.

·         Demonstrated experience working effectively with physicians and other healthcare leaders in a multidisciplinary environment is preferred.Other Knowledge/Skills/Abilities:

·         Demonstrated knowledge in Patient Safety and Quality Improvement principles and practices. 

·         Demonstrated critical thinking, decision-making, problem solving, and conflict resolution skills.

·         Self-directed and motivated individual with excellent organizational skills.

·         Proficiency in utilizing common business and clinical software, including but not limited to, data bases, spreadsheets, and statistical analysis and display.

·         Excellent written communication; demonstrated ability to write clearly and concisely, communicating complex concepts accurately.

·         Sound verbal communication and presentation skills; ability to speak clearly and persuasively in positive or negative situations. Ability to effectively communicate, collaborate and work through complex and sensitive situations with individuals and groups.

·         Ability to analyze complex clinical and organizational events.

·         Expertise in facilitation and management of group processes focused on systems thinking and objectively assessing and modifying workflow processes to improve safety and quality.

·         Proficiency in reading, analyzing, and interpreting regulatory documents; experience in investigating and preparing response inquiries.