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Patient Safety Coordinator

Overview

Schedule: M- F, 0730-1600

Supports Memorial's patient safety program. Facilitates proactive patient safety risk assessments, monitors reported patient safety events, and analyzes patient safety event trends. Participates in the systematic investigation of adverse patient safety events, including root cause analysis. Works in collaboration with the System Director of Patient Safety and Accreditation in assuring ongoing compliance with The Joint Commission (TJC) accreditation standards, Illinois Hospital Licensing Act requirements, and the Center for Medicare and Medicaid (CMS) Conditions of Participation. 

Qualifications

Education:

·         Bachelor’s degree in nursing or health care field is required.

·         An associate’s degree in nursing or health care field with at least 10 years of directly related work experience may be considered in lieu of a bachelor’s degree.  Licensure/Certification/Registry:

·         Current Illinois license in respective profession is highly preferred but no required.

·         Certified Professional in Patient Safety (CPPS) is preferred but not required.  Experience:

·         Minimum of two years of healthcare related experience is required.

·         Minimum of three years healthcare leadership experience is preferred.

·         Three years of demonstrated experience in hospital accreditation/regulatory compliance activities is preferred.

·         Demonstrated experience working effectively with physicians and other healthcare leaders in a multidisciplinary environment is preferred.Other Knowledge/Skills/Abilities:

·         Demonstrated knowledge in Patient Safety and Quality Improvement principles and practices. 

·         Demonstrated critical thinking, decision-making, problem solving, and conflict resolution skills.

·         Self-directed and motivated individual with excellent organizational skills.

·         Proficiency in utilizing common business and clinical software, including but not limited to, data bases, spreadsheets, and statistical analysis and display.

·         Excellent written communication; demonstrated ability to write clearly and concisely, communicating complex concepts accurately.

·         Sound verbal communication and presentation skills; ability to speak clearly and persuasively in positive or negative situations. Ability to effectively communicate, collaborate and work through complex and sensitive situations with individuals and groups.

·         Ability to analyze complex clinical and organizational events.

·         Expertise in facilitation and management of group processes focused on systems thinking and objectively assessing and modifying workflow processes to improve safety and quality.

·         Proficiency in reading, analyzing, and interpreting regulatory documents; experience in investigating and preparing response inquiries.

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CEO of Memorial Health
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Ed Curtis
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Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Patient Safety Coordinator, Memorial Health

Are you ready to take your career to the next level as a Patient Safety Coordinator with Memorial in beautiful Jacksonville? In this pivotal role, you will be the driving force behind our patient safety program, ensuring that every patient receives the highest standard of care. Your day-to-day will involve facilitating proactive patient safety risk assessments, monitoring safety events, and diving into the data by analyzing trends that directly impact patient outcomes. You won’t be working alone; you’ll collaborate closely with the System Director of Patient Safety and Accreditation to uphold compliance with The Joint Commission (TJC) standards and other critical regulations. If you hold a Bachelor’s degree in nursing or a healthcare field and possess at least two years of relevant experience, we want to hear from you! Your skills in critical thinking, problem-solving, and conflict resolution will shine here. More than that, your proficiency in utilizing clinical software will empower you to track and analyze safety metrics effectively. Communication is key; you’ll need to convey complex concepts to diverse audiences clearly and persuasively. This is more than just a job—it's a chance to make a significant impact on patient care, lead quality improvement projects, and work with a team dedicated to enhancing healthcare practices. Come join us, and let's create a safer healthcare environment together!

Frequently Asked Questions (FAQs) for Patient Safety Coordinator Role at Memorial Health
What are the primary responsibilities of a Patient Safety Coordinator at Memorial?

As a Patient Safety Coordinator at Memorial, your primary responsibilities include facilitating proactive patient safety risk assessments, monitoring reported safety events, and analyzing trends in patient safety incidents. You will also participate in the investigation of adverse patient safety events, conduct root cause analyses, and collaborate with leadership to ensure compliance with accreditation standards and regulations, including The Joint Commission.

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What qualifications do I need to apply for the Patient Safety Coordinator position at Memorial?

To apply for the Patient Safety Coordinator position at Memorial, you typically need a Bachelor’s degree in nursing or a healthcare field. If you have an associate's degree plus at least 10 years of directly related work experience, you may also be considered. Additionally, having a current Illinois license in a relevant profession and certification in Patient Safety (CPPS) is preferred, along with at least two years of healthcare-related experience.

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How does the Patient Safety Coordinator at Memorial ensure compliance with safety regulations?

The Patient Safety Coordinator at Memorial ensures compliance with safety regulations by actively participating in the systematic investigation of patient safety events, conducting root cause analysis, and working with the System Director of Patient Safety. This coordination helps maintain compliance with The Joint Commission (TJC) standards, the Illinois Hospital Licensing Act, and the Center for Medicare and Medicaid requirements.

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What skills are essential for a Patient Safety Coordinator at Memorial?

Essential skills for a Patient Safety Coordinator at Memorial include strong critical thinking, decision-making, and problem-solving capabilities. You must also have excellent written and verbal communication skills to convey complex safety and quality improvement concepts to various audiences. Proficiency in data analysis and familiarity with clinical software are important as well for tracking safety metrics effectively.

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What is the work schedule like for a Patient Safety Coordinator at Memorial?

The work schedule for a Patient Safety Coordinator at Memorial is typically Monday through Friday, from 7:30 AM to 4:00 PM. This schedule allows for a consistent routine, ensuring that safety assessments and compliance activities can be conducted regularly.

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Common Interview Questions for Patient Safety Coordinator
Can you describe your experience with patient safety risk assessments?

In responding to this question, provide examples of specific risk assessment tasks you've undertaken, detailing your methodology, any tools used, and how your efforts contributed to improving patient safety outcomes.

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How do you approach root cause analysis when investigating patient safety events?

Explain your systematic approach to root cause analysis, including the steps you take to identify contributing factors and how you document your findings to inform future safety protocols.

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What strategies do you use to communicate patient safety information to healthcare teams?

Discuss your preferred communication methods, whether through presentations, reports, or training sessions, and illustrate how you ensure clarity and engagement among your audience.

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Can you give an example of a quality improvement project you've led?

Share a specific quality improvement project where you played a key role, detailing your objectives, the strategies you employed, and the measurable outcomes achieved as a result.

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How do you stay updated on changes in healthcare regulations and accreditation standards?

Mention any relevant professional organizations, journals, or courses you follow to keep informed, and explain how this knowledge applies to your role as a Patient Safety Coordinator.

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Describe a time when you had to resolve a conflict among team members regarding patient safety issues.

Provide a specific scenario where you facilitated a resolution, discussing your approach to mediating the conflict and how you ensured a focus on patient safety throughout the process.

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What tools or software have you used for data analysis in patient safety?

List specific tools or software you have experience with, explaining how you utilized them in data gathering, analysis, or reporting related to patient safety metrics.

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How do you measure the effectiveness of patient safety initiatives?

Explain the criteria and metrics you use to assess the success of patient safety initiatives, including any quantitative or qualitative methods you apply to evaluate progress.

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How would you handle a situation where a new safety procedure is met with resistance among staff?

Discuss your approach to change management in this context, emphasizing the importance of clear communication, training, and addressing concerns to foster acceptance of new procedures.

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What do you believe are the biggest challenges facing patient safety today?

Share your insights on current challenges in the healthcare landscape impacting patient safety, along with your thoughts on potential solutions or areas needing further focus.

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Memorial Health has grown a lot since our founding as a single hospital in 1897. The communities we serve have expanded in size, scope, and need. And we’ve responded with additional locations, resources, facilities, and colleagues. So we understan...

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Full-time, on-site
DATE POSTED
April 9, 2025

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