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Director, Outpatient Imaging - Texas Medical Center

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.Job SummaryThis position is a vital Imaging Leadership position that oversee clinical and business operations.The Director of Outpatient Imaging will oversee 4 unique locations that include Texas Medical Center Outpatient Imaging & Breast Center, Upper Kirby Imaging Center, and Bellaire Imaging Center.Prior Imaging Leadership experience within a large education healthcare system is highly preferred. This role will also partner with UT Health and professional sports teams such as Houston Texans, Houston Rockets and Houston Dynamo.Position responsible for managing and coordinating the activities of the Outpatient Imaging facility.Job DescriptionMinimum QualificationsEducation: Graduate of an approved school Business or Radiology Technology, Masters in Business preferred.Licenses/Certifications: (None)Experience / Knowledge / Skills:• Five (5) years of experience in an Outpatient Imaging Services setting preferred• Minimum of three years of supervisory experience in Outpatient Healthcare Business or Retail Business• Excellent verbal and written communication skills• Exceptional facilitation, consulting, management, business, and customer service skillsPrincipal Accountabilities• Supervises all department personnel issues including personnel selection, termination, counseling, and evaluating performance. Directs work and trains department personnel.• Reviews the assigned facility for compliance with all codes, rules and regulations regarding Imaging instrumentation and machinery.• Helps develop and monitor the facility’s annual capital and operating budget including projections in personnel, gross and net operating income and expenses. Monitors monthly financial reports and reports variances.• Interfaces with physicians, physician liaisons, and employees to promote business development.• Monitors, reviews, and controls the ordering and stocking of consumable supplies.• Inspects physical condition of facility and takes appropriate corrective actions.• Oversees the imaging equipment management and preventive maintenance program. Develops and implements procedures to ensure quality control for the facility.• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.• Other duties as assigned.
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What You Should Know About Director, Outpatient Imaging - Texas Medical Center, Memorial Hermann Health System

At Memorial Hermann, we're on a mission to deliver high-quality, efficient care while ensuring that every member of our community has an exceptional experience. We believe that starts with our employees, because when they feel valued and supported, they're empowered to create those standout moments for our patients. We’re looking for a Director of Outpatient Imaging to join our vibrant team at the Texas Medical Center in Houston, TX. This key role oversees our clinical and business operations across four unique locations, including the Texas Medical Center Outpatient Imaging & Breast Center, Upper Kirby Imaging Center, and Bellaire Imaging Center. If you have prior Imaging Leadership experience in a large educational healthcare system, this is your chance to make a significant impact! You’ll work closely with our partners, including UT Health and professional sports teams like the Houston Texans and Rockets, driving business development and operational efficiency. Your responsibilities will include managing personnel, ensuring compliance with regulations, reviewing budgets, and promoting a culture of safety and compassion. If you are ready to step into a leadership role that prioritizes quality care, communication, and personal growth, we want you to be a part of our vision for healthier communities now and for generations to come!

Frequently Asked Questions (FAQs) for Director, Outpatient Imaging - Texas Medical Center Role at Memorial Hermann Health System
What are the key responsibilities of a Director of Outpatient Imaging at Memorial Hermann?

As a Director of Outpatient Imaging at Memorial Hermann, you'll oversee clinical and business operations for key facilities including the Texas Medical Center Outpatient Imaging & Breast Center. Your role involves managing personnel issues, ensuring regulatory compliance, developing budgets, promoting business development, and fostering a compassionate environment for both staff and patients.

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What qualifications do I need to become a Director of Outpatient Imaging at Memorial Hermann?

To qualify for the Director of Outpatient Imaging position at Memorial Hermann, you should have a graduate degree in business or radiology technology (a Master's in Business is preferred). Additionally, you should possess five years of experience in an Outpatient Imaging Services setting and at least three years of supervisory experience in outpatient healthcare or retail business.

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How does the Director of Outpatient Imaging ensure quality control at Memorial Hermann?

The Director of Outpatient Imaging at Memorial Hermann enforces quality control by overseeing the imaging equipment management and preventive maintenance programs. You'll be responsible for developing and implementing procedures that guarantee the highest quality services and compliance with safety standards.

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What is the work culture like for the Director of Outpatient Imaging at Memorial Hermann?

Memorial Hermann fosters a supportive and collaborative work culture for its Director of Outpatient Imaging. Emphasizing professional growth, you'll have opportunities to mentor less experienced staff and contribute to department goals that align with the organization’s mission to create healthier communities.

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What type of partnerships will the Director of Outpatient Imaging engage in at Memorial Hermann?

As a Director of Outpatient Imaging at Memorial Hermann, you'll collaborate with key partners such as UT Health and local professional sports teams, including the Houston Texans, Rockets, and Dynamo. These partnerships enhance business development and community outreach efforts in outpatient imaging services.

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Common Interview Questions for Director, Outpatient Imaging - Texas Medical Center
What inspired you to apply for the Director of Outpatient Imaging position at Memorial Hermann?

In answering this question, reflect on your passion for healthcare and leadership. Highlight your admiration for Memorial Hermann’s mission to create exceptional patient experiences and your personal commitment to making a difference in community health outcomes.

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How have you managed teams in previous outpatient imaging roles?

Provide specific examples of how you’ve successfully led teams. Discuss your leadership style, how you managed personnel issues, trained staff, and fostered a collaborative environment to ensure high-quality patient care.

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Can you describe your experience with budget management in outpatient imaging?

Discuss your experience developing and monitoring budgets, including how you handled variances and made data-driven decisions to optimize resources while ensuring quality care and patient satisfaction.

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What strategies do you use to ensure compliance with imaging regulations?

Explain your approach to stay updated on imaging regulations and standards. Discuss the importance of training staff, conducting regular facility audits, and your experience in implementing quality control measures.

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How do you promote professional development among your team members?

Elaborate on your commitment to mentorship and continuing education. Share specific programs you've implemented to enhance staff skills and how you support your team’s growth through feedback and training opportunities.

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What do you believe is the most important quality in a leader within outpatient imaging?

Share your thoughts on qualities like empathy, communication, and adaptability. Stress the significance of leading by example and fostering a supportive environment where team members feel valued and heard.

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How would you address conflicts between staff members in your facility?

Detail your conflict resolution strategies, emphasizing open communication, mediation, and finding common ground. Highlight the importance of maintaining a positive work environment to enhance teamwork and morale.

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What metrics do you think are crucial for evaluating the success of outpatient imaging services?

Discuss essential metrics like patient satisfaction scores, turnaround times for imaging services, compliance rates, and financial performance. Mention how you’ve used these metrics to drive continuous improvement.

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How do you foster relationships with referring physicians and other stakeholders?

Explain how you communicate effectively with physicians and maintain relationships through regular updates, feedback, and collaboration. Discuss your experience in participating in joint initiatives to enhance patient care.

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What would be your strategic vision for the outpatient imaging department at Memorial Hermann?

Outline your strategic vision focusing on areas such as enhancing patient experience, improving operational efficiency, embracing technological innovations, and actively participating in community health initiatives to promote awareness and access to imaging services.

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Our Mission Memorial Hermann Health System is a non-profit, values-driven, community-owned health system dedicated to improving health. Our Vision To create healthier communities, now and for generations to come. Our Values Community: We value d...

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Full-time, on-site
DATE POSTED
December 14, 2024

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