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Senior Frontend Engineer

This role is with BeHeard, a portfolio company of Menlo Ventures.


About BeHeard


BeHeard is a seed-stage startup backed by True Ventures, Menlo VC, Anthropic, and a few brilliant Angels. BeHeard replaces boring surveys with heart-to-heart conversations with brands, so that businesses can truly understand the voice of the customer, improve their products and services, and boost revenues. BeHeard's first market is the multi-billion dollar customer feedback segment—where incumbents offer surveys that are formulaic, ill-timed, and miss the essence of what customers wish to say to brands. Are you interested in joining us to build a feedback experience that’s more human, more considerate, and more connected?


BeHeard is an AI-first company that looks for every opportunity to put agents in charge of tasks that once demanded human brains. We build considerate AI agents that listen deeply, think deeply, and produce results for customers and businesses.


About You


You are a senior engineer who can build delightful frontends across web and mobile platforms. You care deeply about craftsmanship in the form of code quality and user experience. You are comfortable being one of the first few engineers at a fast-paced startup with a very early product. You are self-sufficient and can get things done without relying on other engineers.


You respond quickly and efficiently when business needs arise. You can balance technical debt and code quality. You understand the iron triangle of time, features, and quality. BeHeard is a time and quality focused company. That means that we, more often than not, cut features to maintain product quality and schedule.


Culture of craftsmanship


We care deeply about the people that we hire and the products that we build. We support balanced quality of life, mental and physical health, and continuing education. We want you to feel happy, connected, and autonomous at BeHeard—so that you can do the best work of your career.


*We care to build beautiful, thoughtful, and delightful products.

*We reduce features so that we can ship high-quality features on time.

*We are craftspeople who take pride in every experience that we ship.

*We prioritize security, code reviews, and automated tests.


Our current backend stack includes Python microservices deployed to AWS via Terraform. Our current frontend stack includes JavaScript and React, also deployed to AWS via Terraform.


This role is remote-friendly, however we have offices in San Francisco and Phoenix, and we welcome anyone to work in a hybrid capacity with us in those areas.


Core Responsibilities
  • Design and build multi-platform chat interfaces
  • Design and build dashboards to summarize feedback, suggest next actions, and monitor infrastructure
  • Design and maintain front-to-back-end API integrations across versions and platforms
  • Support customer pilots and engagements
  • Partner with the CTO to balance craftsmanship with schedule


Qualifications
  • 3+ years of senior-level experience building and deploying cross-platform UI and UX
  • Demonstrable commitment to code quality, code review, and unit tests
  • Expert knowledge of React or Angular
  • Expert knowledge of Flutter or similar cross-platform development frameworks
  • Expert knowledge of authentication (e.g. OIDC, SAML) and authorization, (e.g. Cedar) from the perspective of the application
  • Expert knowledge of architectural patterns including MVC, Rest, GraphQL
  • Expert knowledge of at least one of: JavaScript, TypeScript, Dart, Swift
  • Working knowledge of LLMs
  • Very nice to have: experience with chat and SMS
  • Nice to have: visual design skills or interaction design skills


Compensation and Benefits
  • Salary of $150,000 - $250,000 per year
  • Equity of .5% - 1%, based on experience and salary expectations
  • Medical, Dental, Vision benefits
  • In-person office with your own desk for those in San Francisco or Phoenix


$150,000 - $250,000 a year
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What You Should Know About Senior Frontend Engineer, Menlo Ventures

Are you a Senior Frontend Engineer looking for a unique opportunity to join a seed-stage startup that's making waves in the customer feedback industry? Look no further than BeHeard! Based in the vibrant San Francisco Bay Area, BeHeard is backed by a group of brilliant investors and is on the cutting edge of replacing boring surveys with genuine conversations between brands and customers. Imagine crafting delightful front-end experiences for applications that truly connect users with the brands they love. In this role, you'll be part of a close-knit team where your craftsmanship will shine as you build multi-platform chat interfaces and dashboards that summarize feedback and suggest next steps. We value quality over quantity, maintaining an iron triangle of time, features, and product excellence, and your expertise in React or Angular will be crucial to our mission. Additionally, you’ll enjoy a vibrant culture that promotes balanced quality of life, mental health, and continuous growth. Are you ready to dive into this exciting role where your contributions truly make an impact? Join BeHeard and help us create a feedback system that is more human, more considerate, and ultimately more connected. This remote-friendly position welcomes candidates from various locations with the option for a hybrid work model in our San Francisco or Phoenix offices. We can’t wait to see the amazing things you’ll create with us!

Frequently Asked Questions (FAQs) for Senior Frontend Engineer Role at Menlo Ventures
What are the key responsibilities of a Senior Frontend Engineer at BeHeard?

As a Senior Frontend Engineer at BeHeard, your key responsibilities include designing and building multi-platform chat interfaces, creating dashboards for summarizing customer feedback, and ensuring seamless front-to-back-end API integrations. You'll also support customer pilots and collaborate closely with the CTO to balance craftsmanship with project timelines.

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What qualifications do I need to apply for the Senior Frontend Engineer position at BeHeard?

To qualify for the Senior Frontend Engineer position at BeHeard, you should have at least 3 years of senior-level experience in building and deploying cross-platform UI and UX. Expertise in React or Angular, along with knowledge of Flutter or similar frameworks, is essential. Familiarity with authentication frameworks and architectural patterns will also be an asset.

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What programming languages should I be proficient in for the Senior Frontend Engineer role at BeHeard?

For the Senior Frontend Engineer role at BeHeard, proficiency in JavaScript, TypeScript, Dart, or Swift is expected. Additionally, knowledge in building applications using architectural patterns like MVC, REST, and GraphQL is important to ensure you can effectively contribute to the projects at BeHeard.

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Is the Senior Frontend Engineer role at BeHeard remote-friendly?

Yes, the Senior Frontend Engineer role at BeHeard is remote-friendly! Candidates have the option to work from anywhere, with the added benefit of hybrid work in our San Francisco or Phoenix offices for those who prefer a collaborative office environment.

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What is the compensation and benefits package offered for the Senior Frontend Engineer position at BeHeard?

The compensation for the Senior Frontend Engineer position at BeHeard ranges from $150,000 to $250,000 per year, depending on experience and salary expectations. In addition, the package includes equity options ranging from 0.5% to 1%, as well as comprehensive medical, dental, and vision benefits, among other perks.

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Common Interview Questions for Senior Frontend Engineer
Can you explain your process for designing a user-friendly interface as a Senior Frontend Engineer?

When designing a user-friendly interface, I start by understanding the target audience and their needs through user research. I then create wireframes and prototypes, iterating based on usability testing. I focus on accessibility and best practices in UI design to ensure a seamless user experience.

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How do you ensure code quality in your frontend projects?

To maintain high code quality in my frontend projects, I prioritize thorough code reviews and utilize automated testing tools. I also adhere to coding standards and best practices, making use of linters and formatters to ensure consistency across the codebase.

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What frameworks do you prefer for frontend development and why?

I prefer using React for frontend development due to its component-based architecture, which enhances reusability and maintainability. Additionally, its robust ecosystem and community support allow for efficient development of complex applications.

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Can you describe a challenging project you've worked on as a Senior Frontend Engineer?

One challenging project was developing a dynamic dashboard for real-time customer feedback. It required integrating multiple APIs seamlessly while focusing on performance and user experience. I collaborated closely with backend engineers to streamline data flow and utilized React’s optimization features to enhance responsiveness.

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How do you handle tight deadlines while ensuring product quality?

I handle tight deadlines by prioritizing tasks effectively and communicating openly with my team about any challenges. I focus on delivering high-impact features that align with core user needs and make trade-offs when necessary, emphasizing quality and performance.

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What role does collaboration play in your work as a Senior Frontend Engineer?

Collaboration is vital as a Senior Frontend Engineer. I believe in maintaining open lines of communication with cross-functional teams, including designers and backend engineers. Regular syncs ensure we are all aligned and able to deliver cohesive and effective products.

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How do you stay updated with the latest frontend technologies?

I stay updated with the latest frontend technologies by engaging with online communities, attending webinars, and participating in hackathons. I also follow industry leaders and blogs to stay informed about emerging trends and tools that can enhance my development practices.

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What experience do you have with cross-platform development frameworks?

I have extensive experience with Flutter for cross-platform development, which allows me to create responsive UIs for both iOS and Android efficiently. My knowledge in React Native also aids in ensuring consistent user experiences across different platforms.

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How do you approach debugging in your projects?

My approach to debugging involves systematic testing to isolate the issue. I use tools like Chrome DevTools to track down errors, and I often pair program with colleagues to gain a fresh perspective on the problem. Documenting errors and fixes also helps improve the team’s knowledge base.

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Can you discuss a time when you had to mentor a junior developer?

I once mentored a junior developer on a project involving responsive design principles. I guided them through code reviews, provided constructive feedback, and encouraged them to ask questions. This process not only helped them grow but also strengthened my leadership skills.

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Menlo Ventures has the means to keep the American entrepreneurial spirit alive and kicking. The venture capital firm, which was founded in 1976, provides long-term capital and management services primarily to development-stage technology companies...

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DATE POSTED
March 17, 2025

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