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Sr Commercial Sales Development Rep- LA and San Gabriel Valley

Overview

Position Summary:

The primary job function is to maintain and build the relationship between the Company and the agency force in an assigned outside the territory.  Serves as the primary liaison to the agency force, which includes increasing sales, profitability management, training agents on Company systems, products, and processes, as well as prospecting and appointing new agency partners within their territory.

 

This will be supporting the Los Angeles & San Gabriel Valley territory 

Responsibilities

Essential Job Functions:

  • Responsible for the growth and profitability management of an assigned commercial territory.
  • Develops expertise in Mercury's Commercial products, platforms, and services to provide solutions for our agents. 
  • Motivates and inspires assigned agency plant to achieve new business growth, a mix of business, retention, and profitability goals.
  • Creates sales visit plans and completes effective in-person sales visits within an assigned territory to drive the new business required to meet financial goals and sales calls objectives.
  • Develops a consistent flow of new business opportunities that fit Mercury's Commercial appetite and eligibility guidelines.
  • Leverages financial incentives such as overrides, rewards campaigns, contingency bonus plans, and trip contests, strategically to influence agency behavior toward achieving goals.
  • Analyzes territory sales data and reports to identify areas for growth and improvement.
  • Serves as the primary point of contact for agencies in understanding and communicating with the Mercury team.
  • Implements segmentation strategy within assigned agency plant to maximize visibility.
  • Identifies individual agency’s area of opportunity and creates action plans collaboratively to drive improvement.
  • Collects competitive intelligence and industry trends to provide feedback and recommendations to management concerning market conditions, service levels, and effectiveness of Mercury’s Commercial programs.
  • Collaborates with internal business partners to provide a positive customer experience.
  • Assists management with special assignments outside of established responsibilities.
  • Mentors other team members or newly hired team members.
  • Other functions may be assigned

Qualifications

Education:

  • Bachelor’s Degree required 
  • A valid driver’s license and acceptable driving record (as determined by Company policy) are required.

Experience:

  • At least 5 years of experience with outside sales and marketing, especially in the Property & Casualty Insurance industry 
  • Equivalent combination of education and experience

Knowledge and Skills:

  • Must have professional written and verbal communication skills to effectively collaborate and build relationships with agency staff and team members.
  • Must be able to interact professionally with agencies and other team members to accomplish assigned tasks.
  • Must be able to communicate effectively to support Company policies on complex issues, offer technical guidance and facilitate training sessions as needed.
  • Must be able to work independently under minimal supervision to train agencies via the phone and in-person during on-site visits.
  • Must be able to travel by airline 10% of the time for company meetings or events.
  • Must be able to travel by automobile 90% of time for on-site visits to agencies.
  • Strong organization and time management skills.  
  • Ability to motivate, monitor and develop assigned agencies to maintain a knowledgeable and well-trained agency force.
  • Negotiating and mediating skills to achieve resolutions and explain Company policies.
  • Ability to analyze complex reports and multi-task assigned projects.
  • Exhibits leadership skills that are easily recognized by management and peers.
  • Must be proficient with Microsoft Office products.

 

About the Company

Why choose a career at Mercury?

At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it.

Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.

We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.

 

Learn more about us here: https://www.mercuryinsurance.com/about/careers

Perks and Benefits

We offer many great benefits, including:

  • Competitive compensation
  • Flexibility to work from anywhere in the United States for most positions
  • Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
  • Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
  • Medical, dental, vision, life, and pet insurance
  • 401 (k) retirement savings plan with company match
  • Engaging work environment
  • Promotional opportunities
  • Education assistance
  • Professional and personal development opportunities
  • Company recognition program
  • Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more

Mercury Insurance is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.

Pay Range

USD $92,154.00 - USD $166,210.00 /Yr.

Average salary estimate

$129182 / YEARLY (est.)
min
max
$92154K
$166210K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr Commercial Sales Development Rep- LA and San Gabriel Valley, Mercury Insurance Services, LLC

Join Mercury Insurance as a Senior Commercial Sales Development Representative focusing on the vibrant Los Angeles and San Gabriel Valley territories! In this exciting role, you'll be at the heart of building strong relationships with our agency partners. Your expertise will shine as you guide agents in navigating our products and systems while also identifying and onboarding new agencies. We believe in your ability to inspire and motivate our agency force to hit sales goals while also managing profitability effectively. You'll be diving deep into our commercial offerings, perfecting the art of in-person sales visits, and creating actionable plans that lead to new business opportunities. As the primary point of contact, you will advocate for our agencies and work collaboratively with internal teams to ensure a seamless customer experience. The role requires at least 5 years of experience in outside sales, preferably in the Property & Casualty Insurance industry, along with a bachelor’s degree. If you're organized, possess strong communication skills, and have a track record of motivating teams, this could be the perfect fit for you. Plus, at Mercury, we truly value our team's growth and well-being, offering competitive salaries, great benefits, and a supportive work environment that encourages both professional and personal development. Come be part of our mission to reduce risks and help our clients thrive!

Frequently Asked Questions (FAQs) for Sr Commercial Sales Development Rep- LA and San Gabriel Valley Role at Mercury Insurance Services, LLC
What are the primary responsibilities of a Senior Commercial Sales Development Representative at Mercury Insurance?

As a Senior Commercial Sales Development Representative at Mercury Insurance, your primary responsibilities will include managing and expanding relationships with agency partners, motivating them to achieve sales goals, conducting in-person sales visits, and onboarding new agencies within the Los Angeles and San Gabriel Valley territories. You'll need to leverage financial incentives, analyze sales data, and collaborate with internal partners to enhance customer experiences and support growth initiatives.

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What qualifications are required for the Senior Commercial Sales Development Representative position at Mercury Insurance?

To qualify for the Senior Commercial Sales Development Representative role at Mercury Insurance, candidates must hold a bachelor’s degree and possess at least 5 years of experience in outside sales, particularly within the Property & Casualty Insurance sector. Additionally, strong communication skills, a valid driver's license, and the ability to travel for agency visits are essential.

Join Rise to see the full answer
How does Mercury Insurance support the professional development of Senior Commercial Sales Development Representatives?

Mercury Insurance prioritizes the professional development of its Senior Commercial Sales Development Representatives by offering opportunities such as education assistance, mentorship programs, and access to resources for both personal and professional growth. Joining the Mercury team means being part of an environment that encourages continuous learning and upward mobility.

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What types of benefits does Mercury Insurance offer to Senior Commercial Sales Development Representatives?

In addition to a competitive salary, Mercury Insurance provides a comprehensive benefits package for Senior Commercial Sales Development Representatives. This includes medical, dental, and vision insurance, a 401(k) plan with company match, paid time off, and performance-based bonuses. The company emphasizes work-life balance and offers flexibility to work remotely in many positions.

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What skills are essential for success as a Senior Commercial Sales Development Representative at Mercury Insurance?

Successful Senior Commercial Sales Development Representatives at Mercury Insurance possess strong organization and time management skills, exceptional communication abilities, and the capacity to motivate agency teams. Analytical skills are vital to assess sales data effectively, while interpersonal skills help in building lasting relationships. Proficiency in Microsoft Office products is also important for various tasks.

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Common Interview Questions for Sr Commercial Sales Development Rep- LA and San Gabriel Valley
How do you approach building relationships with agency partners as a Senior Commercial Sales Development Representative?

To effectively build relationships with agency partners as a Senior Commercial Sales Development Representative, I prioritize open communication, actively listen to their needs, and demonstrate a genuine interest in their success. By engaging in regular in-person visits and providing training and support, I create a collaborative environment where we can work together to achieve common goals.

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Can you describe your experience with outside sales in the insurance industry?

In my previous roles in outside sales within the insurance industry, I consistently exceeded sales targets by establishing strong relationships with agencies, understanding their unique needs, and developing tailored solutions. My success stemmed from effective territory management and leveraging competitive intelligence to guide my strategies.

Join Rise to see the full answer
What strategies do you use to motivate agency staff to achieve new business growth?

To motivate agency staff toward new business growth, I employ a combination of setting clear expectations, recognizing achievements through incentive programs, and providing ongoing training to enhance their knowledge of our products. By fostering a sense of ownership and collaboration, I encourage agencies to strive for better performance.

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How do you analyze sales data to identify opportunities for growth?

I analyze sales data by breaking down key performance indicators and identifying trends over time. This involves assessing the profitability of different agency partners and looking for patterns in customer acquisition and retention. With this information, I can tailor my strategies to target areas with the most significant growth potential.

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What steps do you take to prepare for an in-person sales visit with an agency?

To prepare for an in-person sales visit, I conduct thorough research on the agency's performance, review their past interactions with Mercury, and establish clear objectives for the meeting. I create an agenda that addresses their specific challenges and prepares solutions, ensuring that we maximize the visit’s value and strengthen our partnership.

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What is your process for mentoring new team members?

My mentoring process for new team members focuses on building foundational knowledge of Mercury's products and processes while fostering a supportive environment. I provide hands-on training, share best practices, and encourage open dialogue to address any questions. Additionally, I set regular checkpoints to monitor their progress and offer feedback for continuous improvement.

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How do you stay updated on industry trends and competitive intelligence?

I stay updated on industry trends and competitive intelligence by subscribing to industry publications, attending relevant seminars, and networking with professionals in the field. These practices enable me to gather insights that can inform our strategies and help identify opportunities for Mercury Insurance.

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Describe a challenging situation you faced in sales and how you overcame it.

In a previous sales role, I faced a significant challenge when an agency was consistently underperforming. I addressed the issue by scheduling a one-on-one meeting to understand their concerns better and collaboratively developed a tailored action plan. Through ongoing support and training, we transformed their performance and achieved record sales growth.

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What methods do you use to communicate complex information to agency partners?

To communicate complex information effectively, I break it down into manageable parts and use clear, concise language. Visual aids, such as charts or presentations, can also help illustrate key points. Additionally, I encourage questions and facilitate discussions to ensure agency partners fully understand the information being conveyed.

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Why do you want to work for Mercury Insurance as a Senior Commercial Sales Development Representative?

I want to work for Mercury Insurance as a Senior Commercial Sales Development Representative because of the company's strong reputation in the insurance industry and commitment to providing excellent service. I admire Mercury’s dedication to supporting agency partners and fostering a culture of growth, and I am excited to contribute to its mission of helping customers reduce risk and thrive.

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DATE POSTED
March 28, 2025

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