Customer Success Manager, Velocity
Skills
- Customer Success experience
- Technical stakeholder engagement
- Autonomous decision-making
Responsibilities
- Manage post-sales journey of customers from onboarding to renewal.
- Collaborate with sales and technical services to support customer use cases.
- Escalate and resolve customer issues swiftly and effectively.
Benefits
- Unlimited PTO + 10 company holidays
- 100% covered health, vision, and dental insurance
- 401K Plan
- $200 one-time home office stipend
Average salary estimate
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