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Account Manager

Company Description

Messer is the largest privately held industrial gas business in the world, and a leading industrial and medical gas company in North and South America. Messer offers over 120 years of expertise in industrial, medical, specialty, and electronic gases and safely delivers quality gases, related services and technology via an extensive production and distribution network. 

The Messer Group GmbH is a supplier of industrial gases. Business is focused on 30 European and Asian countries. The company headquarters are located in Bad Soden. Messer is selling gases for industrial use like oxygen, nitrogen, argon, carbon dioxide, hydrogen, helium, shielding gases and gases for medical use. 

Job Description

As one of our account managers, you will increase territory profitability and revenue through an in depth understanding of your territory consisting of bulk gases and equipment. As our account manager you will leverage Messer North America resources and processes to disqualify the competitive alternatives.  Your primary responsibility will be to attain gross profit growth year on year by increasing revenue and profitability. You will:

Increase territory profitability and revenue through in depth understanding of territory 

  • Maintain overall territory business strategy to proactively plan and measure success
  • Manage an existing portfolio of clients and related agreements
  • Develop New Customer relationships and negotiate new agreements
  • Manage price and cost recovery across the business

Prospecting from multiple sources to develop new business 

  • Prospect and generate leads to develop new business, including a blend of cold calls, trade show, internal/external sources and additional use with existing customers
  • Allocate time to network, qualify and follow up on leads
  • Engage Messer’s Industry experts to identify and create value added solutions

Consistent use of Messer Pro Sales Tools 

  • Qualify prospects to establish/evaluate stage to determine viability and appropriate time investment Complete up to date opportunity roadmaps and account action plans
  • Capture call reports, and customer data in Messer’s CRM, SalesForce.com

Deep Customer & Competitor Insight 

  • Understand customer values/priorities, business issues, and economic factors
  • Accurately identifies prospect/customer account influencers and decision makers across sales process and records decision maker

 

Qualifications

Do you have what it takes?

  • Minimum of three years’ experience in business-to-business Industrial sales, Gases, Specialty Chemical or other Manufacturing industry. 
  • A Bachelor’s degree in Engineering, Sales, Marketing, Finance, or other technical discipline
  • Must be able to travel 30-40% 
  • A high level of critical and innovative thinking, questioning skills are required to uncover issues and create value for customers
  • A sense of urgency and responsiveness to take immediate action to resolve customer issues is required
  • Must have a demonstrated sales track record applying deep customer insight, knowledge of competitive landscape, growing revenue, prospecting, negotiation, and closing abilities
  • Strong business and financial acumen, proficient presentation skills and sound planning/organizing skills are essential.
  • Must be a self-starter, goal and achievement driven and able to perform through self and others
  • PC skills required including SalesForce or CRM equivalent, Microsoft Office with Excel and PowerPoint
  • Internal Candidates: Messer Pro Certification desired

An Account Manager in Messer can receive a salary range of $91,353.00 to $133,984.00.

Additional Information

Messer’s safety culture, commitment to providing dependable supply and innovative gas technology solutions help customers unlock opportunities to be safer, more sustainable, more productive and more efficient, so their business thrives. We nurture lasting, meaningful relationships with customers, our communities, and with one another.  

We offer comprehensive benefits and appreciable pay, with steady schedules and opportunities for ongoing training and career progression. We prioritize and invest in our people at every level of our organization – the dedication, knowledge, customer focus and entrepreneurial spirit of our employees is what make Messer refreshingly different. 

If you need assistance with the application or would like to request accommodation, call (877) 243-1030.  

Average salary estimate

$112668.5 / YEARLY (est.)
min
max
$91353K
$133984K

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What You Should Know About Account Manager, Messer

As an Account Manager at Messer, located at 5976 West Las Positas Boulevard in Pleasanton, CA, you'll play a pivotal role in driving profitability and revenue within your territory. With Messer being the largest privately held industrial gas company worldwide, you’ll have the support of an internationally respected organization while you dive into the world of industrial, medical, specialty, and electronic gases. Your primary goal will be to grow gross profit year on year by managing an existing portfolio of clients while developing new customer relationships through a mix of cold calling, networking, and attending trade shows. You’ll leverage Messer's Pro Sales Tools to effectively navigate competitive landscapes, optimize pricing strategies, and create compelling value-added solutions for your clients. With responsibilities including mapping out tactics to keep your business strategy on point, utilizing CRM tools like Salesforce for tracking, and engaging with industry experts, your day-to-day will be dynamic and engaging. It’s not just about closing deals; you’ll be fostering long-lasting partnerships! We're looking for someone with at least three years of experience in business-to-business industrial sales, a proactive mindset, and strong financial acumen. If you’re a self-starter who thrives on challenges and enjoys building meaningful relationships with customers, consider joining our committed team at Messer where your contributions can really impact our success and that of our clients!

Frequently Asked Questions (FAQs) for Account Manager Role at Messer
What are the key responsibilities of an Account Manager at Messer?

As an Account Manager at Messer, your primary responsibilities will include increasing territory profitability and revenue by managing an existing client portfolio and developing new customer relationships. You will engage in prospecting activities, leverage Messer’s Pro Sales Tools, and implement business strategies to ensure success. In this role, you will also negotiate agreements and maintain comprehensive account action plans.

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What qualifications are required for the Account Manager position at Messer?

To qualify for the Account Manager position at Messer, candidates must possess a Bachelor’s degree in Engineering, Sales, Marketing, Finance, or a related technical discipline. Additionally, three years of experience in business-to-business industrial sales is essential. Strong critical thinking, customer insight, and proven sales track record are also necessary for success in this role.

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How does Messer support Account Managers in achieving their sales goals?

Messer supports Account Managers by providing comprehensive resources, training, and a strong commitment to safety and innovation. You'll have access to Messer’s Pro Sales Tools and will be encouraged to engage industry experts to develop value-added solutions for clients, all aimed at optimizing your ability to meet and exceed sales targets.

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What is the salary range for an Account Manager at Messer?

An Account Manager at Messer can expect a competitive salary ranging from $91,353.00 to $133,984.00, depending on experience and performance. The company also offers a comprehensive benefits package and opportunities for ongoing training and career progression.

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What is the work culture like for an Account Manager at Messer?

Messer fosters a culture centered around safety, customer focus, and creating lasting relationships. As an Account Manager, you will be part of a supportive team that prioritizes investing in its employees, providing a dynamic work environment where you can excel and make a meaningful impact.

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Common Interview Questions for Account Manager
Can you describe your experience with business-to-business industrial sales?

When responding to this question, share specific examples of your previous roles in industrial sales, outlining your responsibilities, the industries you've worked in, and how your contributions led to increased revenue or client satisfaction. Highlight any unique strategies you employed.

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How do you prioritize and manage your client accounts?

Discuss the methods you use for prioritizing your client accounts, such as assessing their revenue potential, relationship status, and urgency of needs. Emphasize any tools or systems you use to stay organized and ensure all clients receive the attention they deserve.

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What strategies do you use for prospecting new clients?

Explain your approach to prospecting, which may include networking, leveraging referrals, attending trade shows, and using CRM tools. Share successful past tactics and how you adapt your strategies based on customer feedback or market trends.

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How do you handle difficult customer situations?

Provide an example of a challenging situation with a customer and describe the steps you took to resolve it. Focus on your communication skills, empathy, and ability to find win-win solutions that foster trust and long-term relationships.

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What role does competition play in your sales strategy?

Discuss how understanding the competitive landscape informs your sales strategy. Emphasize the importance of differentiating your services and solutions based on customer value and addressing specific competitor advantages.

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How do you stay updated on industry trends?

Mention resources you use such as industry publications, webinars, market analysis, and networking within your professional community. Show how staying informed allows you to offer better solutions to your clients.

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What’s your approach to negotiation?

Share your negotiation style, focusing on your ability to listen and understand the needs of your clients while also effectively communicating the value of your offerings. Include successful examples from your career to illustrate your approach.

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Describe a time when you exceeded a sales target.

Provide a detailed narrative of a specific situation where you not only met but exceeded your sales goals. Explain the strategies you employed, any challenges you faced, and the outcomes that resulted from your efforts.

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How do you maintain customer relationships over time?

Focus on your proactive communication strategies, such as regular check-ins, personalized follow-ups, and providing valuable insights or solutions. Emphasize the importance of understanding their evolving needs to foster loyalty.

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What tools and software do you use for sales tracking and reporting?

Discuss your experience with CRM tools like Salesforce, explaining how you leverage these platforms for tracking client interactions, managing your sales pipeline, and generating reports to analyze your performance.

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Founded in 1932, Messer Construction is a general contracting company that specializes in managing, developing, and performing complex commercial construction serving health care, higher education, industrial, and science and technology sectors. ...

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Full-time, on-site
DATE POSTED
December 7, 2024

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