Midmarket Account Executive, SaaS Restaurant Sales (Remote)

Summary

Passionate about helping restaurants succeed? Our suite of products reaches and engages diners with an unforgettable experience on the largest restaurant discovery platform on the planet. Our mission is to provide the best experience for diners when they engage with restaurants, and to be the number one partner for restaurants as they navigate their daily challenges.

Yelp Restaurants is looking for a driven foundational hire to take on the Associate Mid-Market Account Executive role (AMMAE). As an Associate Mid-Market Account Executive, you will play an integral role in forging net new partnerships with multi-location brands across North America to bring them onto our suite of restaurant and advertising products. 

From prospecting to closing and everything in between, this role is yours to own. Your day to day will involve strategizing, calling, pitching, and following up with mid-market restaurant executives to articulate the value Yelp products can unlock for them. You will work closely with the Restaurant Success team to ensure the clients you bring on board are happy and primed for expansion.

As this is a newly forming team, your success will be determined by your ability to adapt and iterate quickly. You know how to navigate complex sales cycles and organizations that have multiple decision makers. We are looking to add a member with a proven track record of success in a similar technology sales environment.

What you'll do:

• You will manage your own opportunities and territory: cultivate new leads and develop/maintain your pipeline
• You will quarterback the full sales cycle through multiple channels: make introductory calls, respond to inbound inquiries, assess business goals through qualifying, close the deal, and own the upsell/expansion
• You will become an expert in Yelp’s Guest Manager, Connect and Advertising solutions.
• You will adapt product recommendations quickly to suit evolving client needs - asking probing questions and handling objections will be critical to your success
• You will achieve and consistently exceed quarterly sales goals
• You will work in conjunction with the Restaurant Success Team to strategize and optimize for existing customers ensuring they are receiving as much value from the product(s) as possible
• You will handle, diffuse, and direct customer feedback through appropriate channels
• You will be enthusiastic to travel (in person meetings) approximately 30% of the time
• Please note that while this role will operate remotely, it is required that the candidate resides within 50 miles of a major airport

What it takes to succeed:

• You have a proven track record of SaaS sales success - exceeding targets and ability to ramp quickly
• You are proficient with Salesforce.com. Familiar with opportunities, reports, and cases
• Great communicator - Whether it’s on the phone, through email or via live chat, you excel at communicating with customers
• Adaptability - You are agile in your thinking and have the ability to think quickly on your feet and seek additional resources when needed
• Willingness to Learn and Grow - You are open to feedback, adaptive and coachable; you embrace and thrive in a fast paced high-growth environment
• Attitude - mature, optimistic, strong work ethic, and have a growth mindset

What you'll get:

• Available your first day: Full medical, vision, and dental (Employee-only plans available at no cost to the employee)
• 15 days PTO per year for first 2 years of employment (accrual begins on date of hire); number of PTO days increases after 2 years of tenure, 7 paid wellness days, 12 paid holidays, 1 floating holiday
• Up to 14 weeks of parental leave
• Monthly wellness reimbursement
• Health Savings, Flexible Spending and Dependent Care accounts
• 401(k) retirement savings plan with employer match
• Employee stock purchase plan
• Compensation base salary starts at $70,000 (Associate MMAE) - $90,000 (Senior MMAE) annually + performance based incentives. Final leveling will depend on experience.
• For more information about US benefits at Yelp, please check out this link

Closing

At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”

We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.

Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience. 

We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco).

We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or 415-969-8488.

Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.

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