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Director Channel Sales (RapidScale)

To be addedDirector, Channel SalesAt RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help SMBs and enterprises alike simplify IT and unleash innovation. With a broad portfolio spanning AWS, Azure and Google to a full set of Private Cloud and Cybersecurity solutions, RapidScale helps companies turn technology into their biggest competitive advantage. As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work-life balance, and an award-winning workplace experience.Job Summary:This position reports to the Sr. Director of Channel Sales and is responsible for overseeing all aspects of recruitment and sales of RapidScale services, primarily to prospective customers, but also in support of the sales growth of our existing customer base. The position is responsible for leading a team of Cloud Solution Consultants (CSC), who are tasked with optimizing revenue opportunities and growth derived primarily from within RapidScale's in-direct sales ecosystem. The in-direct sales channel consists of recognized leaders in the technology sector, including Technology Solutions Brokers (TSBs), sub-agent partners and trusted advisors, VARs and MSPs. In addition, this individual will construct and implement a plan to engage in-direct selling partners to actively "sell-with" the Cloud Solutions Consultant. This assignment is a quota bearing sales position with complete responsibility for achieving 100% of both quarterly and annual targets sales targets.Essential Duties include but are not limited to:• Meet or exceed monthly, quarterly, and annual sales targets (quotas)• Lead Regional CSC Team in pursuit of defined sales targets• Train newly tenured CSCs• Work closely with the Director of Channel Sales to ensure entire Region is outperforming the company goals and objectives.• Actively attract, recruit, manage, and develop sales talent.• Actively engage sales partners in pursuit of optimizing sales funnel• On-board new CSCs and steward them to achieve targets• Work with the marketing department to develop sales strategies to enhance RapidScale's reputation and emphasis brand within the channel community• Provide feedback to management regarding RapidScale products, services, processes and procedures.• Support sales organization in front of sales partners, prospects and end user customers• Travel as required to build new, and nurture existing relationships with prospective customers and team members when required (50% travel).• Attend company and team meetings, as well as onsite and offsite trainings and events• Perform other tasks and special projects as requiredEDUCATION / EXPERIENCE & OTHER MINIMUM QUALIFICATIONS REQUIRED:The minimum qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential duty satisfactorily. Reasonable amounts of training are provided.Educational & Skills Requirements:• BA/BS degree with 8+ years of experience required in managed IT services; OR 12+ years of experience in managed IT services in lieu of a degree.• 3+ years of management experience• Excellent communication, presentation, writing and editorial abilities• Excellent organizational and time management skills• Proven track record of Top Performing sales success• Strong Closing skills• Sales LeadershipHighly Desired Attributes:• Proven track record of Top Performing sales success• Expertise in networking and professional relationship building, especially within In-direct Sales Channels• Proven track record of lead Top Performing Sales Team• Technical knowledge of IT, Cloud, Managed Hosting, IaaS, DaaS, and DRaaS,• Proficiency in the sales cycle with the ability to sell and close opportunities• Experience in "sell-with" strategies and matrix management• Proficiency in computer usage, internet and Microsoft Office suite of applicationsInter-Relationships:Ability to work within a cooperative team environment as well as perform assignments autonomouslyThis position will require working with several departments and different personalities.Working Environment:Fast paced, positive, high energy environment. Can have high levels of stress due to deadlines and necessity of quick response times.USD 127,000.00 - 190,600.00 per yearCompensation:Compensation includes a base salary of $127,000.00 - $190,600.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $100,000.00.Benefits:The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.About Cox CommunicationsCox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!About CoxCox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

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What You Should Know About Director Channel Sales (RapidScale), Cox Enterprises

Are you a strategic thinker who’s ready to take your sales leadership to the next level? RapidScale, a pioneer in managed cloud solutions, is looking for a Director of Channel Sales based in Ohio. In this exciting role, you will oversee the recruitment and sales of our exceptional services to prospective customers and support our flourishing base. You'll be leading a dynamic team of Cloud Solution Consultants (CSCs) in a quota-bearing sales environment, striving to achieve sales targets while building relationships with trusted technology partners. Your skills in sales leadership and your ability to inspire and develop talent will shine as you train new CSCs and create effective sales strategies alongside the marketing team. You'll engage directly with industry-leading partners and advisors, optimizing revenue opportunities through collaboration and innovative approaches. If you’re passionate about cloud technologies and have a proven track record in sales success, this is your chance to make an impact at RapidScale. Plus, we offer a competitive salary ranging from $127,000 to $190,600, with additional commissions and fantastic benefits to support your work-life balance. Join us in transforming the way businesses utilize technology!

Frequently Asked Questions (FAQs) for Director Channel Sales (RapidScale) Role at Cox Enterprises
What are the responsibilities of the Director of Channel Sales at RapidScale?

The Director of Channel Sales at RapidScale is responsible for overseeing all aspects of recruitment and sales strategies, especially for our in-direct sales ecosystem. This includes leading a team of Cloud Solution Consultants, meeting sales targets, training new consultants, and engaging with technology partners. You’ll also be crucial in developing sales strategies with the marketing department and providing feedback to enhance our services.

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What qualifications are required for the Director of Channel Sales position at RapidScale?

To be eligible for the Director of Channel Sales role at RapidScale, candidates must have a BA/BS degree backed by a minimum of 8 years of experience in managed IT services, or 12 years of relevant experience without a degree. Additionally, at least 3 years of management experience and a proven track record in sales are essential. Strong skills in communication, organization, and networking are highly valued.

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What kind of company culture can I expect as a Director of Channel Sales at RapidScale?

RapidScale promotes a cooperative and high-energy work environment, prioritizing positivity and teamwork. As a part of the Cox family of companies, we value our employees and provide a supportive atmosphere that fosters creativity and innovation, ensuring you can perform at your best while maintaining a healthy work-life balance.

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What does travel look like for the Director of Channel Sales at RapidScale?

As the Director of Channel Sales at RapidScale, be prepared for approximately 50% travel. This travel is essential for building and nurturing relationships with both prospective customers and team members, ensuring that you play a pivotal role in expanding our brand presence in the market.

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What benefits do employees receive at RapidScale?

Employees at RapidScale enjoy an array of benefits, including flexible vacation policies, comprehensive healthcare coverage, wellness days, and additional paid leave options like parental and bereavement leave. Our commitment to work-life balance and employee well-being makes RapidScale an attractive place to work.

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Common Interview Questions for Director Channel Sales (RapidScale)
How do you approach meeting sales targets as a Director of Channel Sales?

To meet sales targets, I first set clear, achievable goals based on market analysis and team capabilities. I emphasize collaboration within my team, ensuring each member understands their role in the process. I also implement regular training sessions and use sales analytics to track progress and adjust strategies as needed.

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What strategies do you use for recruiting top sales talent?

In recruiting top sales talent, I focus on an engaging hiring process that highlights our company culture. I actively seek candidates with proven success in sales, emphasizing attributes like resilience and adaptability. Networking within the industry and using referrals from current employees are effective strategies to attract top talent.

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Can you describe your experience with in-direct sales channels?

I have extensive experience managing in-direct sales channels, focusing on building strong relationships with partners such as VARs and MSPs. I engage in 'sell-with' strategies to enhance performance, ensuring all parties are aligned on goals and incentives to drive mutual success.

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What sales metrics are most important to you?

I prioritize metrics that reflect team performance, such as conversion rates, average deal size, and customer acquisition costs. Additionally, I pay attention to metrics related to team engagement and satisfaction, ensuring that we maintain a positive and productive work environment.

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How do you keep your team motivated under pressure?

To keep my team motivated during high-pressure situations, I emphasize open communication and provide regular feedback. I celebrate small victories and ensure that everyone feels supported. Establishing a strong team culture built on trust and collaboration helps improve performance even in challenging times.

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What role do you think technology plays in channel sales?

Technology is critical in channel sales as it enables efficient communication and data analysis. Tools like CRM systems help streamline processes and provide insights into customer behavior. Utilizing technology to enhance relationships and improve sales strategies ultimately drives revenue and growth.

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How do you measure the success of your sales strategies?

Success is measured through a combination of analytics and qualitative feedback. Tracking key performance indicators, customer satisfaction ratings, and sales volume over time allows me to assess our strategies' effectiveness and make necessary adjustments to optimize results.

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Can you describe a successful sales campaign you led?

I once led a campaign focused on a new cloud solution. Through targeted marketing, sector-specific messaging, and partner collaboration, we surpassed our sales goals by 50%. This involved extensive training for partners and leveraging analytic insights to refine our approach continuously.

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What is your approach to training and developing sales staff?

My approach involves a structured onboarding program followed by ongoing training that adapts to individual team members' needs. I encourage a culture of continuous learning, providing resources like workshops and mentorship while setting aside time for one-on-one coaching sessions.

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How do you handle objections from potential customers?

Handling objections requires active listening to fully understand the customer's concerns. I respond with data and case studies to provide reassurance and demonstrate how our solutions can address their specific needs. Building trust and rapport is essential for overcoming objections effectively.

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