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Specimen Collector Phlebotomist - 925

Full Time Specimen Collector Phlebotomist 

Location: Toledo, Ohio  

Schedule: Full Time. Monday - Friday 8:00am - 4:30pm

 

Help make a positive impact in your community! 

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders.

 

The Specimen Collector Phlebotomist is a key role at Millennium Health.  As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory.

 

As a Specimen Collector Phlebotomist: 

  • Collect patient blood, urine and/or oral fluid (saliva) specimens 
  • Process and package collections for shipping
  • Serve as an intermediary between the practice / clinic and the laboratory 
  • Record patient information, physician order details, and pertinent laboratory information
  • Resolve specimen concerns with billing or patient information in ordering portal
  • Order and maintain collection supplies inventory onsite 
  • Observe collection for Millennium Health specimens (when applicable)
  • Driving from/to multiple facilities may be required

Ideal Candidate:  

  • Certified phlebotomist with 1+ year experience in the field (experience considered in place of certificate)
  • 6+ months of experience as a specimen collector or 1+ years of experience in the medical field, directly supporting patients preferred
  • 2+ years of customer service experience can be considered in place of medical experience
  • Demonstrated ability to navigate a smart phone and computer required
  • Valid driver’s license required
  • Medical insurance/billing and/or familiarity with medications/diagnostic codes is a plus
  • High School diploma or equivalent required
  • Physical requirements: sitting 60%, walking 20%, standing 20%, lifting up to 20 lbs

Benefits Offered:  

  • Medical, Dental, Vision, Disability Insurance 
  • 401k with Company Match  
  • Paid Time off and Holidays 
  • Tuition Assistance 
  • Behavioral and Health Care Resources 

 

  • Salary Range:  $18-21/hr.
  • Salary offered is dependent on qualifications, experience, and geographical location.

 

Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

 

Millennium Health is an Equal Opportunity/Affirmative Action Employer and E-Verify participant. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. 

https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm 

Average salary estimate

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$37440K
$43680K

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What You Should Know About Specimen Collector Phlebotomist - 925, Millennium Health

At Millennium Health LLC, we're on a mission to support clinicians in medication monitoring and drug testing services, and we're looking for a dedicated Specimen Collector Phlebotomist to join our Toledo, Ohio team! This full-time role operates from Monday to Friday, 8:00 am to 4:30 pm, where you'll be at the front lines of patient care. If you’re passionate about making a positive impact in the community, this is the perfect position for you. As our Specimen Collector Phlebotomist, you'll collect blood, urine, and oral fluid specimens while providing exceptional customer service to both patients and clinicians. Beyond just collection, you'll process and package specimens for shipping and serve as a crucial link between our facilities and the laboratory. In this role, you will need to handle patient information with care while resolving any concerns about specimen billing or details in our ordering portal. Ideally, you bring at least 1 year of phlebotomy experience or customer service background, along with your certification. Your daily tasks will involve staying organized, observing collections, managing inventory, and, occasionally, driving to multiple facilities. We value candidates who are comfortable navigating technology and have excellent communication skills. Plus, we offer great perks including medical, dental, and vision insurance, a 401k with company match, and a competitive salary between $18 to $21 per hour, which is dependent on your qualifications. Come help us support millions of Americans, join us at Millennium Health, and grow both personally and professionally!

Frequently Asked Questions (FAQs) for Specimen Collector Phlebotomist - 925 Role at Millennium Health
What are the responsibilities of a Specimen Collector Phlebotomist at Millennium Health?

As a Specimen Collector Phlebotomist at Millennium Health, your main responsibilities include collecting patient blood, urine, or oral fluid specimens, processing them for shipping, and serving as a communication bridge between the clinic and the lab. You'll also manage patient information and billing details, and maintain collection supplies onsite. This role is crucial for ensuring that our laboratory receives accurate specimens for effective patient monitoring.

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What qualifications do I need to become a Specimen Collector Phlebotomist with Millennium Health?

To be considered for the role of Specimen Collector Phlebotomist at Millennium Health, you should have at least 1 year of phlebotomy experience and be certified, although experience can substitute for certification. A high school diploma or equivalent is required, and familiarity with medical billing and diagnostic codes is a plus. Additionally, strong customer service skills and the ability to navigate modern technology are essential.

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What kind of work schedule can I expect as a Specimen Collector Phlebotomist at Millennium Health?

As a full-time Specimen Collector Phlebotomist at Millennium Health, you can expect a steady schedule from Monday to Friday, starting at 8:00 am and ending at 4:30 pm. This consistent schedule provides a balanced work-life dynamic, allowing you to focus on your professional responsibilities while having evenings and weekends free.

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What benefits does Millennium Health offer for the Specimen Collector Phlebotomist position?

Millennium Health offers a comprehensive benefits package for their Specimen Collector Phlebotomist role that includes medical, dental, and vision insurance, along with disability insurance. Additionally, employees have access to a 401k plan with company matching, paid time off, holidays, and tuition assistance to foster personal and professional development.

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What is the salary range for a Specimen Collector Phlebotomist at Millennium Health?

The salary range for a Specimen Collector Phlebotomist at Millennium Health is between $18 to $21 per hour. Your exact salary will be determined based on your qualifications and experience, which ensures that we recognize and reward the unique skills each candidate brings to the team.

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Common Interview Questions for Specimen Collector Phlebotomist - 925
Can you describe your experience with specimen collection?

When answering this question, be sure to detail your specific experience with collecting blood, urine, or saliva specimens, focusing on the techniques you use and how you've ensured patient comfort. Highlight any formal training or certifications you have, and mention how your experience aligns with the practices at Millennium Health.

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How do you handle difficult patients during specimen collection?

Address this question by showing your empathy and communication skills. Share a real-life example of a challenging situation with a patient, explaining how you maintained professionalism and made them feel at ease. Emphasize the importance of patience and understanding in your role as a Specimen Collector Phlebotomist.

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What procedures do you follow to ensure specimen integrity?

In your response, outline the steps you take from the moment of collection to ensure the specimen is handled correctly. Discuss procedures such as labeling, storage requirements, and transportation protocols, and relate them to the standards at Millennium Health to demonstrate your knowledge and attentiveness to detail.

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How do you manage your time between multiple collection sites?

When answering this question, highlight your organizational skills and ability to prioritize tasks. Discuss any strategies you use to manage tight schedules and how your communication with team members plays a crucial role in efficiently moving between collection sites.

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What steps do you take to ensure confidentiality and compliance with patient information?

Talk about your familiarity with privacy laws and protocols regarding patient information. Explain how you handle sensitive data, such as ensuring secure documentation and communication within the laboratory's order portal, to align with the high standards at Millennium Health.

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Describe a time you had to resolve a conflict regarding specimen collection.

Use this opportunity to demonstrate your problem-solving abilities. Describe the nature of the conflict and how you actively sought to understand both sides, leading to a resolution that ensured effective communication between the patient and the clinical team.

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How do you stay updated with changes in laboratory protocols?

Share your methods for professional development, such as attending workshops, reviewing industry publications, or participating in relevant training sessions. This will show your commitment to continuous learning and maintaining high standards as a Specimen Collector Phlebotomist.

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What software or technology have you used in previous roles?

Mention specific software or technology you have experience with, such as laboratory information systems or data management tools. Explain how your technological proficiency will help you succeed in the role at Millennium Health and facilitate your communication with other team members.

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How do you ensure a good patient experience during a specimen collection?

In your response, discuss your approach to building rapport with patients. Talk about how you communicate the process clearly, answer any questions, and reassure them throughout the collection, ensuring that their experience is as comfortable as possible.

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Why do you want to work for Millennium Health as a Specimen Collector Phlebotomist?

Express your admiration for Millennium Health’s mission to improve patient outcomes and how you align with their values. Share specific reasons related to the company culture, professional development opportunities, and community involvement that excite you about the position.

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Millennium Health, headquartered in San Diego, California, is a laboratory that offers drug & urine testing and medication monitoring nationwide.

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Full-time, on-site
DATE POSTED
March 20, 2025

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