Admin Coordinator - Tucson
About the Role
The Account Manager Admin Coordinator will work collaboratively with Office Managers, Account Managers, Assistant Managers, providers, and other departments within the company to support a variety of daily tasks and projects. This role is designed to develop expertise in the administrative and practice management functions of private practice.
Key responsibilities include assisting Account Managers with tasks such as charge slip outreach, analyzing metrics, updating schedules within the EHR system, resolving technology issues by contacting EHR key accounts, and contributing to cross-departmental projects. By ensuring efficient administrative processes and proactive support, this role plays a crucial part in the productivity of providers and the overall success of the company.
Success in this role requires proactive communication, strong organizational skills, and attention to detail, as well as the ability to think critically and escalate issues when necessary. Building strong relationships with teammates and providers is essential, as is maintaining flexibility and resourcefulness in navigating challenges. This role requires the ability to balance technical and analytical tasks, such as metrics analysis and schedule updates, with interpersonal skills that foster provider satisfaction and team collaboration.
Responsibilities
- Develop expertise in private practice management, including coding, records requests, client rescheduling, CRM tracking, and technology platforms. Manage provider schedules, including in-person visit requirements, and update schedules using the EHR system.
- Assess current workflows and recommend improvements. Collaborate with the Telehealth Manager and Regional Managers to share ideas with leadership and implement solutions.
- Analyze practice data and compile metrics workbooks for business coaching. Audit metrics such as follow-ups, intakes, and schedules, ensuring data accuracy and completeness.
- Monitor compliance by addressing outstanding charge slips or other compliance issues with providers. Identify clients without follow-ups and work with providers to ensure they are re-scheduled.
- Evaluate provider satisfaction, addressing common concerns such as financial insecurity or practice performance, and escalate issues when necessary.
- Facilitate provider support through Office Hours Zoom meetings, responding to questions, troubleshooting issues, and delivering excellent customer service to both clients and providers via phone, email, and in person.
- Partner with the management team to align provider goals, track outcomes, and execute complex tasks with timely follow-through.
- Demonstrated leadership skills, including training new employees, managing workflows, identifying inaccuracies, and providing proactive solutions.
- Proficiency in technology troubleshooting and experience with systems such as EHR and Power BI.
- Strong alignment with company culture: dependable, collaborative, adaptable, authentic, and eager to learn.
- We provide our full-time employees with:
- 75% coverage of health, dental, and vision insurance
- 15 PTO days accrued annually6
- 6 paid holidays per year
- 401k matching
- Life Insurance
- Professional development training and opportunities for advancement
We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health!
It is a conflict of interest to simultaneously be an employee of Mindful Support Services and a client of Mindful Therapy Group.
Job Type: Full-time; In-Office
Salary: $17.00 per hour
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
If you're a detail-oriented individual looking for an exciting opportunity, the Admin Coordinator position at Mindful Support Services in Tucson might just be your perfect match! In this dynamic role, you'll work closely with various teams, including Office Managers and Account Managers, to facilitate a range of daily administrative tasks. As an essential member of the team, you'll develop your expertise in private practice management, tackling responsibilities like charge slip outreach, metrics analysis, and scheduling updates within the EHR system. Your proactive communication and organizational skills will shine as you resolve technology issues and contribute to cross-departmental projects, playing a vital role in ensuring provider productivity and overall company success. This job will challenge you to think critically while building strong relationships with team members and providers alike, fostering a collaborative work environment. You'll also get to balance technical tasks like metrics audits and system troubleshooting with interpersonal interactions that promote provider satisfaction. Plus, Mindful Support Services offers fantastic benefits, including significant health insurance coverage, paid time off, a robust 401k plan, and opportunities for professional development. Join the team that’s making a real impact in the mental health service sector, and be part of a progressive workplace that values teamwork and integrity. If you’re eager to learn and grow, we welcome candidates from all backgrounds to apply. Don’t miss out on this chance to take your career to the next level in a supportive and innovative environment!
Our mission is to create access to high-quality mental healthcare in our community by supporting providers with tools and services for building their own sustainable private practices. We are an equal-opportunity employer committed to creating a p...
19 jobs
Subscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
Sign up for our weekly
newsletter of fresh jobs
