Neo Media Coordinator

Overview of job 

Neo is a digital-first media and performance agency. Founded in New York in 2006, Neo has grown into a global network with 1,300 employees across 21 worldwide offices. Neo is an autonomous agile agency backed by Mindshare and underpinned by the scale of GroupM and WPP.

The guiding vision of Neo is to simplify the complexities in media, technology, and data to solve the business problems that matter for our clients. We’re results-focused and have a relentless obsession with driving client business outcomes.  We are currently looking for a media manager to join one of our growing client teams. 

In this role you will be assisting the Neo performance team to plan, execute, analyse, and report on campaigns delivered for our clients across platforms like Google ads, YouTube, Bing, Facebook, Instagram, and LinkedIn.

Reporting of the role
This role reports to the associate director

Three best things about the job:

• Working with a friendly team that is focused on simplifying the complexities in media, technology, and data to solve the business problems that matter.
• The ability to rapidly learn and develop through on the job mentoring and formal training opportunities
• Being part of a strong global network that firmly believes in driving great client outcomes

Measures of success 
In three months: 

• Received and delivered on your personalised 90 Day plans
• Become familiar with all relevant media and finance systems
• Provided superior support to your team members
• Attended media owner presentations to build your knowledge of the media landscape
• Become familiar with team processes
• Build a good working relationship with your line manager
• Assisting the team with post campaign reporting

In six months:

• Attended media presentations to continue to build your knowledge of media landscape
• Developed an understanding of the client’s product portfolio
• Contribute to successfully delivering media strategies that have met or exceeded client expectations
• Have completed relevant digital media training (certifications as required)
• Consistently meet your finance process responsibilities
• Help develop client reports including weekly, monthly, and quarterly reports

In 12 months:

• Learned to have a strong media point of view and develop media recommendations
• Built trusted relationships with media partners and clients
• Develop the skills to fully support your team
• Started to develop deep and influential relationships with media owners
• Develop the skills to plan, launch, monitor and optimise campaigns across key platforms (LinkedIn, Facebook, YouTube etc)
• Be accountable for the success of campaigns
• Met KPIs that were set at your 6-month tenure

Responsibilities of the role:
The Media Assistant is an essential member of our team and helps provide best practice client service and market leading work through efficient and proactive administration procedures. Some of the key tasks you’ll be involved in are.

• Being responsible for producing regular client reporting and post analysis documents

• Research to inform media investment planning
• Ad-ops; including campaign trafficking, QA, optimisation, and monitoring
• Financial responsibilities including checking insertion orders/ confirms against media plans, financial system data input and a full comprehension of the payment process
• Assist in driving innovation throughout client campaigns

What You’ll bring.

• A passion and curiosity for learning and self-improvement
• An ability to be highly details focused and results oriented
• An aptitude for problem solving
• A basic understanding of media campaign metrics (offline, digital)
• Highly organised; good time management skills
• Desire to learn about media, data, and technology
• Proven proficiency in computer skills (e.g., Excel, Word, PowerPoint)
• Strong written communication

More about Neo

From its inception in 2006, Neo has stood for what is new in media and marketing. We started as a new digital model for marketers and have evolved into a global media agency and performance marketing network. Brands look to Neo as their competitive advantage on how to best engage their customers across disciplines including traditional media, search, display, video, mobile, social media, and affiliate marketing.

With teams in over 40 offices around the world, Neo manages complexity, drives performance, and can offer global scale.  We are client centric. We measure our success in accelerating the performance of our client’s businesses.

More about Mindshare

We were born in Asia in 1997, a start up with a desire to change the media world. Now we are a global agency with more than 7,000 employees in 116 offices across 86 countries, operating as one team - #teammindshare. We believe that in today’s world, everything begins and ends in media. We aim to be our clients’ lead business partner, to grow their business, and drive profitability through adaptive and inventive marketing. We do this through speed, teamwork, and provocation and by operating as a network of networks rather than a rigid hierarchy. We create new things and have fun doing it. Whenever and wherever you join us, you open a door to opportunities in any and of all aspects of media, technology, and innovation. We will support you, recognize you and reward you, making Mindshare the place where you do the best work of your career.

Mindshare APAC has won 500 awards in the last year alone, including “Agency Network of the Year 2017” by both the MMA SMARTIES™ and Campaign Asia for the fifth and third consecutive year, respectively. Mindshare is part of GroupM, the media investment management arm of WPP, the world’s leading communications services group. To learn more about Mindshare and our philosophy of Original Thinking, visit us at www.mindshareworld.com and follow us on Twitter @mindshare and facebook.com/MindShare Pac and linkedin.com/company/mindshare.

About GroupM Australia

GroupM Australia takes pride in being a group built on a set of core values that extend to every aspect of our operation. We are committed to providing an empowering workplace that offers opportunities to learn, succeed and grow. We do this through our dedicated in-house training team who tailor our programs for every level of employee in every discipline across the group. GroupM is the largest media investment management company in Australia with 30% market share and over 800 employees. With such a unique culture, GroupM embraces workplace diversity, allowing our employees to bring different ideas and solutions to the workplace.