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Solution Architect (EMEA Shift)

Who we are


Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. We’re honoured to be recognized as a Leader in the first-ever Forrester Wave™: Revenue Enablement Platforms, Q3 2024!


Job Snapshot


We seek a highly skilled Solution Architect to lead consultative engagements with enterprise customers, partnering with key stakeholders as a hands-on advisor. Leveraging your strong interpersonal skills, extensive functional and technical knowledge, deep understanding of MindTickle products, and significant industry and consulting experience, you will be pivotal in delivering substantial customer ROI.


Solution Architect interacts with technical and functional customers to understand requirements, analyze information, and design comprehensive solutions. You also exhibit a keen insight into our customers' typical business challenges and share a comprehensive understanding of their common objectives. You should also be able to contribute to thought leadership and best practices - both internally in our Community and externally in the marketplace. You should also be able to take complete ownership of projects and move fast to drive business value and results through your solutions.




What’s in it for you?
  • Serve as a trusted advisor, collaborating closely with clients to successfully implement MindTickle solutions.
  • Work closely with the pre-sales team, providing insights into the unique value of MindTickle as a solution.
  • Collaborate with Product Managers, Engineering Teams, Technical Architects, and clients to propose technology standards, custom integrations, and tailored solutions.
  • Design comprehensive solutions aligned with industry and MindTickle best practices, directly engaging with customers to meet their business requirements.
  • Guide and mentor clients and their IT teams throughout project execution, ensuring a seamless delivery of solutions.
  • Lead and own complete solution design, covering analysis, discovery, scoping, design, documentation, and configuration.
  • Serve as a Subject Matter Expert (SME) for MindTickle’s product capabilities and solutions across diverse use cases, providing consultation to internal teams and customers.
  • Contribute to thought leadership and best practices, both internally within our Community and externally in the marketplace.
  • Own projects completely, driving business value and results through innovative solutions.
  • Lead internal initiatives, actively contributing to the internal MindTickle and external client knowledge base.
  • Demonstrate documentation expertise by writing Statements of Work (SOWs) and assisting with Requests for Proposals (RFPs) and Information (RFIs).
  • The shift timings for the role will be 2 PM till 11 PM


We’d love to hear from you, if you:
  • Acquire 5-7 years of relevant experience, including enterprise consulting experience, in a mid-to-large-sized organization in positions of increasing responsibility.
  • Are a graduate or postgraduate degree, engineering or relevant technical disciplines.
  • Being familiar with the enterprise tech stack and experience in managing integrations with major SaaS platforms is strongly preferred.
  • Proficiency in data analysis and software engineering with hands-on exposure.
  • Are excellent in collaboration, teamwork, project management, and conflict resolution skills.
  • Have familiarity with technical concepts such as REST APIs, business logic, validation and automation scripts, SSO, OAuth, ETL, FTP, data modelling & analysis, QA, scrum, agile, and other enterprise product functionalities.
  • Attain experience with iPaaS/ETL tools (JitterBit, Workato, Informatica, or Dell Boomi is advantageous).
  • Familiarity with database systems (MySQL, PostgreSQL, SQL Server) and proficiency in SQL queries and stored procedures.
  • Possess proficiency in UNIX/Linux commands, system calls, and debugging logs.
  • Hands-on experience in Python, Node JS, Java, or any other OOPs language will be a plus.
  • Get hold of one or more Business Intelligence (BI) tools (Excel, Power BI, Tableau, Jaspersoft).
  • Are willing to work EU & US hours for client and global team coordination.
  • Are experienced in Salesforce, then it will be an added advantage.



Our culture & accolades


As an organization, it’s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth.


Our culture reflects our employee's globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together.


Mindtickle is proud to be an Equal Opportunity Employer.


All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.


Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire.

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CEO of MindTickle
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Krishna Depura
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Average salary estimate

$80000 / YEARLY (est.)
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$60000K
$100000K

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What You Should Know About Solution Architect (EMEA Shift), MindTickle

At Mindtickle, a market-leading revenue productivity platform recognized by top industry analysts, we are on the lookout for a talented Solution Architect to join our dynamic team in Pune on a hybrid basis. As a Solution Architect (EMEA Shift), you’ll take the lead in consultative engagements with our enterprise clients, driving meaningful results through your expertise. In this role, your exceptional interpersonal skills will enable you to effectively collaborate with key stakeholders and understand their unique needs. You’ll not only analyze requirements but also design comprehensive solutions that align with both industry best practices and specific Mindtickle product capabilities. This is an exciting opportunity to mentor client teams and deliver incredible ROI while showcasing your thought leadership in the marketplace. Your extensive experience in enterprise consulting and proficiency with cloud-based tech stacks, REST APIs, and data analysis will play a crucial role in project success. Additionally, you'll be involved in hands-on projects, drafting Statements of Work (SOWs), and contributing to our growing knowledge base. Working from 2 PM to 11 PM, you'll sync with our global teams and clients in the EU and US. If you’re a problem-solver at heart, with 5-7 years of experience and a passion for enabling success through innovative technology solutions, we want to hear from you. Come join Mindtickle and be part of a culture that values collaboration, diversity, and excellence in everything we do!

Frequently Asked Questions (FAQs) for Solution Architect (EMEA Shift) Role at MindTickle
What are the primary responsibilities of a Solution Architect at Mindtickle?

As a Solution Architect at Mindtickle, your main responsibilities will include leading consultative engagements with enterprise customers, analyzing their technical and functional requirements, and designing tailored solutions that drive value from our products. You'll closely collaborate with clients, pre-sales teams, and other stakeholders to implement effective Mindtickle solutions, ensuring both a great customer experience and substantial ROI.

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What qualifications do I need to apply for the Solution Architect position at Mindtickle?

To apply for the Solution Architect role at Mindtickle, you should possess a graduate or postgraduate degree in engineering or relevant technical disciplines. Additionally, 5-7 years of experience in enterprise consulting is required, along with familiarity with enterprise tech stacks, cloud integrations, and data analysis. Proficiency in various programming languages and business intelligence tools is also beneficial.

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How will working as a Solution Architect at Mindtickle enhance my career?

Working as a Solution Architect at Mindtickle offers a unique chance to collaborate with industry leaders and contribute to impactful projects across various sectors. You’ll enhance your skills by taking ownership of projects, mentoring clients, and driving innovative solutions. The exposure to cutting-edge technology and diverse use cases will significantly boost your professional growth and marketability in the field of revenue enablement.

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What types of projects will a Solution Architect at Mindtickle lead?

As a Solution Architect at Mindtickle, you'll take ownership of diverse projects that involve solution design, documentation, integration, and implementation of Mindtickle products. You'll engage in detailed scoping and analysis, working closely with engineering teams and clients to ensure the solutions you create are impactful and closely aligned with business objectives.

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What is the work culture like at Mindtickle, especially as a Solution Architect?

Mindtickle's work culture is centered on collaboration, diversity, and a passion for excellence. As a Solution Architect, you’ll enjoy a highly rewarding environment that encourages professional growth, teamwork, and innovative thinking. Our values of delighting customers, acting as founders, and working better together create a dynamic setting where your contributions are recognized and celebrated.

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Common Interview Questions for Solution Architect (EMEA Shift)
Can you describe your experience with designing solutions in your previous roles as a Solution Architect?

When answering this question, highlight specific projects where you designed comprehensive solutions that met client needs. Discuss the methodologies employed, how you engaged with stakeholders to gather requirements, and any notable outcomes or improvements achieved as a result of your solutions.

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How do you approach collaborating with cross-functional teams?

Emphasize your teamwork skills and how you effectively communicate with cross-functional teams, such as engineering, product management, and sales. Share examples of how collaboration led to successful project outcomes and elaborate on your conflict resolution techniques when challenges arose.

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What technical skills do you possess that make you suitable for the Solution Architect role?

In answering this question, point out your familiarity with tools and technologies relevant to the position. Discuss your experience with APIs, SaaS integrations, programming languages like Python or Java, data analysis, and any applicable database systems, highlighting how these skills have been used in past projects.

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Can you provide an example of a challenging project you've worked on?

Be prepared to share a specific example where you faced challenges in project execution—discuss what the challenges were, how you approached them, the impact on the project, and what the final outcomes were. Emphasize your problem-solving capabilities and lessons learned from the experience.

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How do you ensure that your solutions align with customer business goals?

Discuss your methodology for engaging with clients to understand their business objectives and how you utilize that information to tailor solutions. Talk about the importance of aligning technical capabilities with strategic goals and how you measure the success of your implementations against those goals.

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What is your experience with leading client engagements or providing consultation?

This is an opportunity to discuss any prior roles where you took the lead on client engagements or acted as a consultant. Share specific examples of how you guided clients, provided insights, and ensured the successful implementation of solutions that drive business value.

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What strategies do you use to stay updated with industry trends and best practices?

Explain your approach to continuous learning, such as attending industry conferences, participating in webinars, or engaging in professional networks. Discuss how you leverage this knowledge to inform your work as a Solution Architect and improve your solutions.

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How do you prioritize multiple projects effectively?

Talk about your project management strategy, including tools and methods you use to prioritize tasks based on urgency and importance. Use examples to demonstrate how you balance competing deadlines and ensure successful project delivery.

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Can you describe your experience with documentation and deliverables?

Emphasize the importance of documentation in your previous roles and provide examples of specific types of technical documentation you have created, such as Statements of Work or integration plans. Highlight your attention to detail and how it contributes to project clarity.

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What makes you passionate about being a Solution Architect?

Share your enthusiasm for technology and how being a Solution Architect enables you to solve complex challenges for clients. Discuss the satisfaction that comes from collaborating with diverse teams and contributing to impactful solutions that drive business success.

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DATE POSTED
April 17, 2025

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