Strategic Key Accounts Manager France

As a Strategic Key Accounts Manager at Miro, your primary responsibility is to drive revenue growth by expanding existing accounts and engaging with new lines of business. You'll lead account planning and collaborate with various teams to ensure our solutions meet the needs of high-profile clients in France.

To become a Strategic Key Accounts Manager at Miro, you should have at least 6 years of sales experience specifically in the enterprise market within France, notably in the SaaS industry. Strong relationship-building skills, fluency in French and English, and a proven sales record are essential for success in this role.

Key skills for a Strategic Key Accounts Manager at Miro include strong account expansion capabilities, strategic planning, excellent communication, and teamwork. Being results-oriented and having a problem-solving mindset are also crucial to thrive in this dynamic position.

At Miro, as a Strategic Key Accounts Manager, you will work closely with a diverse and motivated sales team, as well as our Customer Success and Inside Sales teams. Collaboration across these departments is vital for executing sales strategies and ensuring exceptional client experiences.

The work culture at Miro is innovative and dynamic, fostering collaboration among team members. As a Strategic Key Accounts Manager, you will be part of a supportive environment that values diverse perspectives and encourages personal and professional growth.

In my current role, I take a data-driven approach to account expansion by analyzing customer use cases and engagement metrics. I initiate outreach to key stakeholders to identify new opportunities and lead tailored solutions that align with their business goals.

Certainly! One successful strategy I've implemented involved segmenting our customer base and developing personalized communication for each segment. This targeted approach increased engagement and ultimately resulted in a 30% growth in account revenues.

I handle objections by first actively listening to the client's concerns and understanding their perspective. I then use this insight to present tailored solutions that address their specific pain points while reinforcing our value proposition.

When planning a strategic account, I consider the client's business objectives, their industry dynamics, existing relationships, and potential areas for growth. This holistic understanding helps me develop a roadmap that maximizes our synergy.

Building relationships with senior clients involves consistent communication, understanding their business needs, and being proactive in providing solutions. I prioritize maintaining transparency and delivering value to earn their trust and foster long-term partnerships.

There was a quarter when I surpassed my sales target by 50%. This was achieved through identifying upsell opportunities with existing clients and developing a targeted outreach campaign that effectively showcased our latest solutions, leading to increased sales.

I utilize CRM tools to keep track of account activities, set reminders, and maintain a clear overview of my pipelines. Additionally, I prioritize tasks based on deadlines and impact, which helps me manage multiple accounts efficiently.

I have extensive experience using various CRM software, such as Salesforce. I use it not just for managing client data but also for analyzing trends, tracking sales performance, and strategizing potential growth opportunities.

A successful sales pitch is built on understanding the client's needs, presenting tailored solutions, and conveying genuine enthusiasm for how our offerings can solve their challenges. Engaging storytelling is also key to making an impact.

Managing competing priorities requires effective time management and prioritization. I assess which tasks will have the most significant impact on goals and allocate my time accordingly while remaining adaptable to changing circumstances.