Account Manager - Hospice

As an Account Manager at Mission Healthcare, your primary responsibility will be to drive service account growth within the Hospice Division. This includes initiating and maintaining professional relationships with various stakeholders including physicians, health facilities, and community organizations. You’ll be expected to understand their needs and how our services can support them. Engaging with state and county medical societies, you will aim to promote our hospice services effectively. It's a role that emphasizes relationship-building and strategic communication, ensuring that our patients receive the highest quality of care.

To be considered for the Account Manager position at Mission Healthcare, candidates should possess a Bachelor’s Degree in Business, Communications, Marketing, or a related field. Additionally, a minimum of two years of relevant industry experience is required. Candidates should also have a background in sales and marketing along with experience in hospice or home health services. This combination of education and experience will equip you to thrive in this multifaceted role.

Account Managers at Mission Healthcare enjoy a range of benefits designed to enhance their overall well-being. These benefits include comprehensive medical, dental, and vision insurance, paid time off, and special holidays such as a dedicated wellness day. Additionally, the compensation for this role starts at $80,000 annually, along with the potential for commission. We believe in supporting our employees not just professionally, but also personally, ensuring they have the necessary resources to maintain a healthy work-life balance.

Mission Healthcare is deeply committed to diversity and inclusion, ensuring that all employees feel respected and valued. We actively promote an inclusive culture where employees from all backgrounds, including those with disabilities and from historically underrepresented groups, are encouraged to apply. By maintaining an open dialogue about diversity in the workplace, we strive to create an environment that reflects the communities we serve and empowers every employee to thrive. Your voice matters here, and we value the unique perspectives you bring.

As an Account Manager at Mission Healthcare, there are numerous opportunities for career growth, starting from this strategic role in our Hospice Division. With continuous on-the-job training, mentorship programs, and access to professional development resources, you’ll be able to expand your skills and advance in your career. Our commitment to promoting from within means that your efforts in building relationships and contributing to our mission can lead to more senior management roles in the future.

In your response, highlight specific sales achievements, skills in relationship-building, and any experience relevant to healthcare. Emphasize how you’ve used your sales skills to support patient care and community health initiatives, aligning with Mission Healthcare's goals.

Discuss your strategies for relationship management, such as regular communication, understanding their needs, and finding common ground. Use examples from previous roles to demonstrate your success in this area, and tie it back to how this will benefit Mission Healthcare's services.

Share your insights on the hospice industry and its importance in patient care. Discuss your motivations for joining Mission Healthcare, focusing on its dedication to diversity, inclusion, and the quality of care. Show how these values resonate with your own.

Explain your approach to conflict resolution, highlighting active listening skills, empathy, and the importance of understanding the physician's perspective. Discuss how you would collaborate to find a satisfactory solution while maintaining a positive relationship.

Share your time-management tools and techniques, such as setting priorities, using calendars, or project management software. Provide examples of how organization has positively impacted your previous roles, demonstrating your ability to handle multiple tasks.

Discuss your commitment to professional development, such as attending industry conferences, webinars, and networking with other professionals. Mention any specific resources or organizations you follow to stay updated on healthcare trends that impact your role.

Emphasize the importance of collaboration with both internal teams and external partners. Provide examples of how teamwork has helped you achieve goals in the past, and relate this to Mission Healthcare’s mission of providing excellent patient care through unity.

Focus on a marketing campaign that showcases your skills in strategy, execution, and measurement. Explain the goals of the campaign, how you approached it, and the results achieved. Connect this experience to how you can drive growth for Mission Healthcare.

In your answer, define patient-centered care and its significance in hospice services. Share any personal anecdotes or experiences that highlight your commitment to this approach, aligning it with Mission Healthcare’s values and ethos.

Discuss your career aspirations, whether they involve growth in management, expertise in healthcare sales, or contributions to patient care. Illustrate how the Account Manager role at Mission Healthcare aligns with these goals and provides a platform for your future success.