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Coordinator, Admissions - Events, Outreach and Recruitment

Posting DetailsPosition InformationPosition Title Coordinator, Admissions - Events, Outreach and RecruitmentWork Location Springfield CampusDepartment AdmissionsHR Home Department 080121 ADMISSIONSPay Grade 42Proposed Salary $48,777/annualPosition only available to current, regular, full-time Missouri State University employees? No, Position is available to all applicants.Appointment Type Full Time RegularExempt/Non-Exempt ExemptGeneral FunctionThe Coordinator of Admissions – Events, Outreach and Recruitment is responsible for the planning of engagement experiences, overseeing and maintaining outreach communications and event registrations via the customer relationship management ( CRM ) system, managing campus facility use for Admission events, and supervising and training volunteers for large-scale campus events on behalf of the Office of Admissions. The Coordinator, Admissions – Events, Outreach & Recruitment represents Missouri State University at college fairs and high school/community college recruitment visits and counsels prospective students and their parents regarding admission requirements, academic programs, financial aid and scholarships, residence life and housing, student organizations, and activities. The Coordinator, Admissions – Events, Outreach and Recruitment provides creative oversight and direction towards communications and surveys targeting prospective student populations for large-scale events; as well as responds to written, phone, email, and in-person inquiries. The Coordinator, Admissions – Events, Outreach and Recruitment hires, trains, and supervises student workers and graduate assistants for administrative, outreach, and recruitment duties. The Coordinator, Admissions – Events, Outreach and Recruitment meets with visiting students and parents, makes formal presentations, and works with the Director of Admissions to outline and manage budgeted expenditures related to large-scale campus events. The Coordinator, Admissions – Events, Outreach and Recruitment monitors, measures, and performs statistical analysis of data to determine the effectiveness of large-scale campus events and outreach strategies.Description Of Primary Duties• Plans high impact student engagement experiences working in collaboration with the Assistant Director for Admissions – Information Services and organizes tours and faculty appointments for large-scale campus visits.• Develops an in-depth knowledge of the University’s strategic enrollment management plan and monitors the impact of large-scale campus visits towards meeting enrollment goals.• Manages facility use for Admissions events and fosters strong professional relationships with campus stakeholders on behalf of the Office of Admissions related to large-scale campus visit events.• Supervises and trains student workers, graduate assistants and volunteers for large-scale campus events on behalf of the Office of Admissions and hires, trains and supervises student workers for administrative duties performed at the main desks located in the Office of Admissions.• Monitors, measures, and performs statistical analysis of data to determine the effectiveness of large-scale campus events and outreach strategies.Minimum Acceptable QualificationsEducation: A bachelor’s degree is required. An equivalent combination of years of experience and education may be considered for substitution of educational requirements.Experience: At least one year of experience working in a higher education institution with experience in recruitment, admissions, and experience planning large-scale events and managing complex projects is required. Familiarity with database systems such as Ellucian Banner, PeopleSoft or some other type of database product utilized by institutions of higher learning is required. Experience utilizing innovative technology such as a CRM solution is required.Skills: Excellent verbal and written communication skills are required. Strong proofreading and editing skills are required. Organizational and planning skills are required. Experience working with diverse teams to implement a system or solution is required. Demonstrated skill in public speaking and in engaging with large audiences is required. Proficiency in using Microsoft Office applications, especially Excel, in a higher education environment is required. Effective decision-making skills are required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.Effort: This position requires at least daily travel between two on campus Admissions’ worksites. This position makes presentations and attends recruiting events which requires transporting and pushing, pulling, carrying and setting up media equipment, supplies, and displays up to 35 pounds unassisted. Data entry and computer work is also required.License: A valid driver’s license is required.Other: Must be available to attend events during evenings and weekends; out-of-town, overnight travel as required.LI-CP1Additional QualificationsLink to Job Description https://www.missouristate.edu/human/jobdescriptions/1274-assistant-director-admissions-events.htmOpen Date 12/16/2024Close Date (If Close Date is blank then the posting is considered open until filled)Special Instructions to ApplicantsThe first date of consideration is January 13, 2025, and review of applications will continue until the position is filled.Please attach an unofficial transcript to your application. Please note that documents that contain passwords, digital signatures, and other artifacts such as watermarks may not convert properly. If your document contains any of these items, please print and scan the document, then upload the scanned version to your application. Official transcripts required at time of hire.EO/AA and Diversity StatementNon Discrimination StatementMissouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict nondiscrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972.This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or military organizations associated with the Armed Forces of the United States of America.The University maintains a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State University is an Equal Opportunity/Affirmative Action/Minority/Female/Veterans/Disability/Sexual Orientation/Gender Identity employer. Inquiries concerning the complaint/grievance procedure related to sex discrimination, including sexual harassment and sexual assault, should be addressed to the Title IX Coordinator, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, TitleIX@missouristate.edu , 417-836-8506, or to the Office for Civil Rights. All other inquiries concerning the grievance procedure, Affirmative Action Plan, or compliance with federal and state laws and guidelines should be addressed to the Equal Opportunity Officer, Office for Institutional Equity and Compliance, Park Central Office Building, Suite 111, Springfield, Missouri 65897, equity@missouristate.edu , 417-836-4252, or to the Office for Civil Rights. (Res. Board Policies No. 70-11; Bd. Min. 10-28-11.)Background Check StatementEmployment will require a criminal background check at University expense.Posting DetailPosting Number 20240300FTSQuicklink for Posting https://jobs.missouristate.edu/postings/78716

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What You Should Know About Coordinator, Admissions - Events, Outreach and Recruitment, Missouri State University

Are you a dynamic individual who loves connecting with students and showcasing educational opportunities? Missouri State University is looking for a Coordinator, Admissions - Events, Outreach and Recruitment to join their vibrant team in Springfield, MO. In this full-time role, you will play a crucial part in creating engaging experiences for prospective students and their families. You will handle the planning of campus events, oversee outreach communications, and manage event registrations with our customer relationship management (CRM) system. Additionally, you’ll represent Missouri State University at various college fairs and recruitment visits, guiding attendees on everything from admission requirements to student organizations. Your creative flair will come into play as you develop communications aimed at attracting potential students, and you’ll also get the opportunity to analyze event data to improve outreach strategies. If you have experience in higher education and enjoy public speaking, this role is perfect for you. Join us in shaping future leaders and making an impact in the admissions process at Missouri State University!

Frequently Asked Questions (FAQs) for Coordinator, Admissions - Events, Outreach and Recruitment Role at Missouri State University
What are the primary responsibilities of the Coordinator, Admissions - Events, Outreach and Recruitment at Missouri State University?

The primary responsibilities of the Coordinator, Admissions - Events, Outreach and Recruitment at Missouri State University include planning engagement experiences, managing outreach communications, overseeing event registrations through a CRM system, supervising volunteers, and representing the university at recruitment events. This role also involves data analysis to measure the effectiveness of campus events.

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What qualifications are required for the Coordinator, Admissions - Events, Outreach and Recruitment position at Missouri State University?

To qualify for the Coordinator, Admissions - Events, Outreach and Recruitment position at Missouri State University, candidates must hold a bachelor's degree and have at least one year of experience in higher education focused on recruitment and event planning. Familiarity with database systems and CRM solutions is also essential, along with outstanding communication skills.

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How does the Coordinator, Admissions - Events, Outreach and Recruitment support recruitment efforts at Missouri State University?

The Coordinator, Admissions - Events, Outreach and Recruitment supports recruitment efforts at Missouri State University by organizing large-scale campus visits, managing communications with prospective students, and analyzing event data to enhance outreach strategies. They also counsel students and parents about admission processes and available programs.

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What type of experience is beneficial for the Coordinator, Admissions - Events, Outreach and Recruitment role at Missouri State University?

Beneficial experience for the Coordinator, Admissions - Events, Outreach and Recruitment role includes a background in higher education admissions, extensive event planning, and hands-on experience with CRM systems. Skills in public speaking, team management, and statistical analysis will also serve candidates well in this position.

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What are the working conditions for the Coordinator, Admissions - Events, Outreach and Recruitment at Missouri State University?

The working conditions for the Coordinator, Admissions - Events, Outreach and Recruitment involve daily travel between campus worksites, participation in evening and weekend events, and occasional out-of-town travel. The role includes both office work and managing on-site event setups, requiring the ability to handle media equipment and supplies.

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Common Interview Questions for Coordinator, Admissions - Events, Outreach and Recruitment
Can you describe your experience with planning large-scale events in an educational setting?

When answering this question, highlight specific events you've planned, your role in coordinating details, and how those events aligned with recruitment goals. Mention your organizational skills and how you engaged with diverse stakeholders to ensure a successful outcome.

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How do you utilize CRM systems to enhance outreach and event registration processes?

Discuss your familiarity with CRM systems, detailing how you’ve used them to streamline processes for event planning and manage communications effectively. Give examples of how you've tracked leads and analyzed data to improve engagement strategies.

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What strategies do you use to communicate effectively with prospective students and their families?

Share your communication techniques, emphasizing the importance of clarity and empathy. Illustrate how you adapt your messaging to suit different audiences, ensuring they are well-informed about the admissions process and available support.

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Describe a time you had to analyze data to evaluate the success of an event. What did you learn?

Provide a specific example where you collected and analyzed data post-event, explaining the metrics you focused on and what conclusions you drew. Discuss how you translated those insights into actionable improvements for future events.

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How do you prioritize tasks and manage your time during busy recruitment periods?

Explain your time management strategies, such as using to-do lists, setting deadlines, and adjusting priorities based on immediate needs. Discuss how you prevent burnout and ensure that all responsibilities are met efficiently.

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What methods do you use to engage a large audience when making presentations?

Discuss your presentation style, such as incorporating storytelling, visuals, and interactive elements. Provide examples of how you’ve successfully engaged audiences, keeping their attention and encouraging participation.

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How do you ensure strong relationships with campus stakeholders when planning events?

Talk about the importance of collaboration and communication with stakeholders. Mention strategies like regular check-ins, utilizing feedback, and maintaining an open line of dialogue to foster a positive working relationship.

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Describe a challenge you faced in recruitment efforts and how you overcame it.

Choose a specific challenge, explain the context, and detail the steps you took to address it. Highlight your problem-solving skills and the positive outcomes from your actions.

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How would you contribute to the diversity and inclusion initiatives at Missouri State University?

Discuss your commitment to diversity and inclusion, sharing specific actions you've taken in past roles. Explain how you would integrate these principles into recruitment strategies and event planning to ensure all prospective students feel welcome.

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What do you know about Missouri State University’s enrollment goals and challenges?

Demonstrate your knowledge by discussing the university’s current enrollment goals and specific challenges it faces. This shows your interest in the institution and your readiness to contribute toward achieving its objectives.

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Missouri State University is a comprehensive institution offering undergraduate and graduate programs, including the professional doctorate. The university educates students to be global citizen scholars committed to public affairs.

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Full-time, on-site
DATE POSTED
December 19, 2024

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