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E-Commerce Content Executive

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Our Ways of Working Principles:

We believe that most of us do our best work when we work together, but we know that everyone works in different ways, and quite frankly, has other commitments and responsibilities outside of work.

As we further adjust to hybrid working, we want to take what we've learnt from working remotely and keep the flexibility that's enabled us to thrive and keep driving our business forward.

We have some core principles which support us in this:

Do what’s right

Trust & give permission

Delivery matters

We understand ways of working can look different based on your role, team and you as an individual so we are here to support and discuss this with you during the interview process.

What You’ll Be Doing

As an E-Commerce Content Executive, you will play a key role in delivering and evolving the content & trading strategy on the Moonpig UK site. Working closely with stakeholders across Trading, Marketing, Buying and Product, you’ll own the planning, creation and optimisation of content across key areas of the site and app.

This is a hands-on role with scope to think strategically, test new ideas, and use data to continually improve performance. You’ll help ensure our customers have the best possible experience onsite, while also driving key commercial goals like conversion and AOV.

Key responsibilities include:

Developing and executing the monthly content plan for your areas, aligned with the UK trading strategy and commercial goals.
Continuously optimising content and layouts to improve performance and customer experience.
Creating page wireframes and briefing design teams to bring content plans to life across web and app.
Running regular performance analysis and reporting on key content areas.
Proactively identifying opportunities for A/B testing to drive improvements.

What does success look like:

Delivering high-quality, engaging content that delights customers and drives commercial performance.
Using data and customer insights to inform decisions and evolve your content strategy.
Proactively identifying opportunities for improvement and confidently testing new ideas to optimise the site experience.

About you:

A creative and analytical thinker with a proactive, self-starting attitude.
Previous experience in executing content in an e-commerce or retail environment.
Exceptional attention to detail, with the ability to juggle multiple priorities.
Comfortable working at pace and adapting to change in a fast-moving environment.
Calm under pressure.
Excellent verbal and written communication skills.
Confident working independently, but also a great collaborator.
Familiarity with content management systems (CMS) and a basic understanding of SEO best practices.
Experience with Tableau, Google Analytics, or Photoshop is a bonus—but not essential.

Want to hear more?

Find out more about Moonpig Group and what it has to offer here!

Moonpig’s Commitment to Equality, Diversity and Inclusivity

At Moonpig Group, we’re committed to creating an inclusive and caring culture with brilliant people who feel a real sense of belonging. We welcome and celebrate all diverse backgrounds to Moonpig Group, from working parents who need flexibility with their hours to individuals who are neurodiverse and prefer to work a certain way.

We’re proud to have several employee-led committees within our organisation, including the LGBTQ+, Gender Balance, Neurodiversity and our EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) Committees.

We’ll continue to push for diversity and that sense of belonging so that all Moonpig Group employees feel safe and comfortable to be their true authentic self at work.

Moonpig Glassdoor Company Review

3.8

Moonpig DE&I Review

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CEO of Moonpig

Nickyl Raithatha

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Average salary estimate

$45000 / YEARLY (est.)

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$40000K

$50000K

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What You Should Know About E-Commerce Content Executive, Moonpig

At Moonpig Group, we're on the lookout for an E-Commerce Content Executive to join our vibrant London team! In this role, you'll be at the forefront of enhancing our online presence by delivering and evolving the content and trading strategy for the Moonpig UK site. Collaboration is key, as you'll work closely with our Trading, Marketing, Buying, and Product teams. Your mission? Own and execute the monthly content plan that aligns with our UK trading strategy, and optimize content layouts to improve customer experiences. We believe in a hands-on approach, so you'll have the opportunity to think strategically, test fresh ideas, and leverage data for continuous improvement. You'll be responsible for creating engaging and high-quality content that not only delights our customers but also drives commercial goals like conversion and average order value (AOV). With your strong analytical skills, you'll run performance analysis and report on content areas, working to proactively identify opportunities for A/B testing to boost site performance. To succeed, you should have previous experience in e-commerce content, a keen eye for detail, and the ability to thrive in a fast-paced environment. At Moonpig, diversity and inclusivity are at our core, and we value unique backgrounds and perspectives. If you're creative, proactive, and ready to make a significant impact, we want to hear from you!

Frequently Asked Questions (FAQs) for E-Commerce Content Executive Role at Moonpig

What responsibilities does the E-Commerce Content Executive at Moonpig have?

The E-Commerce Content Executive at Moonpig is responsible for planning and executing the monthly content strategy, optimizing website and app layouts, creating detailed wireframes, running performance analysis, and identifying new opportunities for A/B testing to enhance the overall customer experience and drive commercial performance.