Seeking Claims Adjusters

As a Claims Adjuster at Morgan & Morgan, your primary responsibilities include daily interactions with clients, ordering and managing medical records, and negotiating settlements with insurance carriers. You will work closely with attorneys to develop comprehensive demands for carriers and maintain organized case files from intake to closure.

To qualify for the Claims Adjuster position at Morgan & Morgan, a Bachelor’s degree is preferred, along with at least two years of experience in a legal position or as an insurance adjuster. Strong negotiation skills, the ability to manage multiple deadlines, and excellent communication skills are essential for success in this role.

To improve your chances of securing a Claims Adjuster role at Morgan & Morgan, emphasize any prior experience in personal injury law, showcase your customer service skills, and demonstrate your ability to handle complex cases. Additionally, familiarizing yourself with legal documentation and negotiation strategies will set you apart.

The work culture at Morgan & Morgan is supportive and team-oriented, fostering an environment where Claims Adjusters can thrive. Our mission to advocate for consumer rights unites our diverse staff in a common purpose, making it a fulfilling place to work.

Morgan & Morgan offers a comprehensive benefits package for full-time Claims Adjusters, including medical and dental insurance, a 401(k) plan, paid time off, and paid holidays, supporting our commitment to ensuring our employees' well-being.

When managing a new claim, I begin by gathering all relevant information from the client, including details of the incident and medical records. I then assess the claim's merits and work closely with attorneys to strategize the best approach for negotiation.

I prioritize my workload by evaluating deadlines and the complexity of each case. I utilize tools like task lists and calendar alerts to ensure no important tasks slip through the cracks while keeping an organized overview of my responsibilities.

One challenging negotiation involved a stubborn insurance company unwilling to settle fairly. I gathered comprehensive documentation and clearly presented our case, demonstrating the evidence of client damages, which led to a successful resolution.

I prioritize clear, concise, and respectful communication. I make it a point to update clients on their case status regularly and ensure providers understand what is required to expedite their responses.

Teamwork is crucial in claims management as it requires collaboration with attorneys, other claims professionals, and medical experts. Open communication and sharing insights help enhance the effectiveness of case strategies.

I utilize a variety of claims management software and databases to track case progress, store documents, and communicate efficiently. Familiarity with Microsoft Office suite also assists with organizing and managing files.

I stay informed on changes in insurance laws and policies by regularly attending industry seminars, reading legal updates, and participating in professional networks that share valuable insights and developments.

I have significant experience obtaining and reviewing medical records for claims processing, as they are vital in substantiating claims. Ensuring accurate documentation helps in negotiating settlements effectively.

When dealing with difficult clients, I listen actively to their concerns, validate their feelings, and provide clear explanations about the claims process. Demonstrating empathy helps in building trust and managing expectations.

In my previous role, I initiated a streamlined documentation process by developing a standardized checklist. This significantly reduced errors and improved turnaround times, enhancing our team's efficiency in claims processing.