Executive Assistant - Maintenance Operations

Morguard is a fully integrated real estate company. We strategically invest in high-quality, well-located, multifamily assets across North America and our onsite teams are critical to our Communities' success.

PURPOSE

The Executive Assistant—Maintenance Operations is the lead administrative support role for US Maintenance Operations and reports to the Director of Maintenance. They support the Director of Maintenance and the Area Service Managers. They are responsible for coordinating and preparing reports, providing project support, monitoring, assisting with department expenses and accounts, and providing administrative support to the US Maintenance Operations Team.

RESPONSIBILITIES

• Provide Administrative Assistance: Assist the operations team with various administrative tasks, including document preparation, data entry, filing, record maintenance, and correspondence management.
• Financial Support: Assist with financial tasks, including accounts payable/receivable, budget tracking, expense reporting, and rent collection. Prepare financial reports and maintain accurate records.
• Vendor Coordination: Liaise with vendors and contractors to coordinate the execution of service agreements, ensure insurance requirements are met, and assist with vendor setup and processing. Maintain vendor contracts and manage vendor relationships.
• Compliance Monitoring: Help maintain regulatory compliance by monitoring and documenting adherence to applicable laws, regulations, and company policies. Monitor and track all lender inspection requirements. Stay updated on industry standards and best practices.
• Operational Reporting: Prepare regular reports and presentations on operational performance, key metrics, and other maintenance reporting as required. Analyze data and support the US Maintenance Operations Team for process improvements.
• General Administrative Support: Provide general administrative support to the operations department, including calling vendors, completing/managing expense reports, managing calendars, and other various administrative duties as assigned.
• Disaster Management Support: This position Assists the Director of Maintenance in disaster management by acting as the logistics coordinator for disaster events across the United States. Responsibilities include but are not limited to, setting up supply deliveries, monitoring inventories, compiling data on federal, state, and local resources, monitoring electric company information, and providing support as directed to those affected by an emergency.
• Assist the Director of Maintenance and Area Service Managers with assigned tasks based on portfolio needs and initiatives.

QUALIFICATIONS

• High school diploma or equivalent (bachelor’s degree preferred).
• Proven experience in administrative support roles, preferably in the property management or multi-family housing industry.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Excellent verbal and written communication skills.
• Proficient in using office productivity software, such as Microsoft Office Suite (Word, Excel, PowerPoint) and email management systems. Strong proficiency in Excel is preferred.
• Familiarity with property management software and databases is a plus. Entrata and Yardi experience, if preferred.
• Detail-oriented mindset with a focus on accuracy and data integrity.

Ability to work independently as well as collaboratively in a team environment

Why you should join Morguard

At Morguard, our employees are our greatest investment. We make people our priority and strive to create a culture of respect, health and safety, and equal opportunity to support employees to meet their goals.

When you join Morguard, you join a strong and committed team and will have access to:

• Employer Provided Medical Insurance Options
• Excellent culture that supports a work-life balance with time off for Summer Hours, Vacation, Personal, Sick Leave, and Paid Holidays
• Education Reimbursement Program
• Dollar for dollar matching 401k Savings Plan with immediate vesting
• Opportunity to live onsite within portfolio with our Employee Discount

*Morguard is an equal opportunity employer

+This job description is intended to describe the nature and level of work being performed by individuals assigned to this position. It is not an exhaustive list of all responsibilities required of the job. Job descriptions may also be rewritten periodically to reflect any changes in the position’s duties.

Morguard is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

PRIVACY