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Manager, Operations - Visual Design Manager - job 1 of 4

Position Summary...What you'll do...The team you'll get to join:On the Driver Experience team, we're focused on creating an intuitive gig-driver experience that just works. One that is built through the lens of agent success which fosters trust and transparency, nurtures driver retention, and enables a differentiated support experience - empowering us to become a low-cost delivery partner and platform of choice for gig-drivers everywhere.The Driver experience team views optimizable contact rate as a defect and is focused on reduction of contact rate as our primary OKR. We do so by holistically analyzing the experience across every phase of the driver journey and collaborating with product and engineering to enhance existing platform experiences, reduce high-friction pain points, and eliminating working as designed defects.In a lot of ways, we function like a startup, meaning you'll leverage cross functional leadership, a collaborative mindset (understanding the impact your suggestions have on other teams' goals and OKRs), and a full range of product thinking and customer experience/operational strategist skills across all organizations.Where you'll help:As a Visual Designer on the Driver Experience Creative Content team, you'll have the opportunity to create captivating and professionally branded presentations allowing leadership to effectively present organizational updates at an executive level. You will also create and manage asset libraries for reusable, systematic presentation design.Additionally, you will work closely with designers, copywriters, product managers, and other cross-functional partners to design highly visual and engaging email campaigns, newsletters, and website content supporting communication efforts for the Spark Driver app.Minimum Experience & Skills:• 5+ years as a designer (either working for in-house creative teams or agencies)• 2+ years leveraging project and content management methodologies and tools• Have a design portfolio with examples of brand, web design, and illustration work showing projects you've worked on.• Be able to tell a story and leverage design principles to engage audiences and convey information clearly.• Can thrive in a world of ambiguity and adapt to changing circumstances and shifting priorities is crucial, given the past paced nature of our work and industry.• Experience working on a variety of presentations and brand projects that exemplify expertise in designing brand systems, presentations, illustrations, emails, newsletters, and other content.• Outstanding craft with typography and content hierarchy.• Are a self-motivated problem-solver with a strong track record of delivering work independently and influencing other designers, adept at managing multiple projects, detail-oriented, strategic thinker, and are experienced in cross-functional collaboration from kickoff to delivery.• Are fluent in Microsoft Office (specifically PowerPoint and Word), Figma, and Adobe Creative Suite (specifically InDesign, Photoshop and Illustrator).You will blow us away if you also:• Have previously developed presentations for an executive audience.• Have experience designing and building emails leveraging Braze.• Familiarity with email template framework and responsive design techniques.At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .The annual salary range for this position is $70,000.00-$130,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Minimum Qualifications: Bachelor's degree in Business Administration, Engineering, Operations , or related field and 2 years' experience in operations, project management, or related area OR 4 years' experience in operations, project management, or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Supervising AssociatesMasters: EconomicsProject Management - Project Management Professional - CertificationPrimary Location...702 Sw 8Th St, Bentonville, AR 72716, United States of America
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What You Should Know About Manager, Operations - Visual Design Manager, Walmart

Are you ready to take your design career to the next level? As the Manager, Operations - Visual Design Manager at Walmart in Rogers, AR, you will play a vital role in transforming the driver experience for gig-drivers across the country. You'll be joining an innovative and vibrant team dedicated to enhancing engagement and improving the overall interface for our users. Your day-to-day will involve crafting stunning presentations and managing asset libraries that showcase brand integrity, helping leadership communicate organizational updates seamlessly at the executive level. Collaboration is key in this role; you'll be working closely with designers, copywriters, and product managers to create visually captivating email campaigns, newsletters, and website content that resonate with our audience and drive their experience forward. If you’re someone who thrives in a dynamic environment and has a knack for telling stories through design, this position is perfect for you. Bring your 5+ years of design experience, a portfolio that speaks volumes of your creativity, and a proactive attitude ready to tackle the fast-paced world of gig driving. Here at Walmart, we invest in your well-being too, with comprehensive health benefits, competitive pay, and a culture that supports your career growth. Join us in making a real difference among gig-drivers everywhere!

Frequently Asked Questions (FAQs) for Manager, Operations - Visual Design Manager Role at Walmart
What are the responsibilities of the Manager, Operations - Visual Design Manager at Walmart?

As the Manager, Operations - Visual Design Manager at Walmart, your primary responsibilities will include designing compelling branded presentations, managing design assets, and collaborating with cross-functional teams to create engaging communication materials that enhance driver experience. You'll be expected to lead projects that decrease friction in the driver journey by providing impeccable visuals and narratives. Your role is essential in fostering a seamless gig-driver experience through effective visual storytelling.

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What qualifications are required for the Visual Design Manager position at Walmart?

To qualify for the Visual Design Manager role at Walmart, you will need a Bachelor’s degree in Business Administration, Engineering, Operations, or a related field along with 2 years of experience in operations or project management. Alternatively, 4 years of experience in these areas can also be considered. Strong skills in design tools such as PowerPoint, Figma, and Adobe Creative Suite are essential, along with a proven ability to manage multiple projects and demonstrate exceptional design craft.

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How does the Visual Design Manager at Walmart collaborate with other teams?

Collaboration is a cornerstone of the Visual Design Manager role at Walmart. You will work closely with product managers, copywriters, and designers, ensuring that all visual communication aligns with corporate branding and effectively engages our audience. Your contributions will help shape the driver experience across various platforms as you gather insights and feedback from these team members to refine designs and messages.

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What is the salary range for the Visual Design Manager position at Walmart?

The salary range for the Manager, Operations - Visual Design Manager position at Walmart is between $70,000.00 and $130,000.00 annually. In addition to this competitive salary, you may also receive performance-based bonuses and stock options, enhancing your overall compensation package while you contribute to a growing and exciting sector.

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What benefits does Walmart offer to Visual Design Managers?

Walmart offers a comprehensive benefits package to its Visual Design Managers, including medical, vision, and dental coverage, a 401(k) plan, company-paid life insurance, and generous paid time off for vacations, sick leave, and personal matters. Additional perks like educational reimbursement programs and company discounts further enrich your employee experience, creating a supportive and fulfilling workplace.

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Common Interview Questions for Manager, Operations - Visual Design Manager
Can you describe a project where you had to create engaging presentations as a Visual Designer?

In your answer, focus on a specific project that required creativity and attention to detail. Outline the objectives of the project, the steps you took to create impactful visuals, and the feedback received from stakeholders, emphasizing how the presentation improved communication.

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How do you prioritize tasks when managing multiple design projects?

Explain your approach to prioritization, such as utilizing project management tools or methodologies, maintaining open communication with teammates, and assessing project deadlines and impacts. Provide an example where your prioritization led to successful project outcomes.

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What design methodology do you prefer when working on cross-functional teams?

Discuss your familiarity with Agile or other collaborative methodologies that facilitate teamwork. Share examples of how using these approaches has led to improved workflow and communication among teams.

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How do you stay updated with the latest design trends and tools?

Mention specific resources such as design blogs, online courses, webinars, or communities that you actively engage with. Highlight how you have applied new trends or tools in your work to keep your designs fresh and relevant.

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What is your experience with creating responsive designs?

Discuss your knowledge of responsive design principles, including adaptive layouts and user experience optimization across different devices. Provide specific examples of past work where you successfully implemented these principles.

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Can you give an example of a time you received feedback and how you implemented it?

Share a specific situation where constructive feedback improved your work. Emphasize your willingness to adapt and how you actively sought feedback to ensure your designs met the needs and expectations of your audience.

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Describe your process for collaborating with copywriters and product managers.

Detail your approach to collaboration, emphasizing communication strategies, planning sessions, and how you align visual designs with the product's objectives and copy. Provide examples of successful collaborations that enhanced the final product.

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What tools do you consider essential in your design workflow?

List the design and project management tools you frequently use, such as Figma, Adobe Creative Suite, or project tracking software. Explain how these tools enhance your productivity and the quality of your designs.

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How do you manage design assets for efficiency in your work?

Discuss your strategies for organizing design assets, including the use of asset libraries, naming conventions, and accessibility for team members. Highlight how proper management leads to efficient workflow and quicker turnaround times.

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In your opinion, what makes a presentation or email stand out?

Share your insights on effective design elements that capture attention, such as strong visuals, clarity, and compelling storytelling. Back your opinion with examples from your past work where these elements played a key role in audience engagement.

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Full-time, on-site
DATE POSTED
December 16, 2024

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