Associate Enterprise Systems QA Engineer (Salesforce)

The Associate Enterprise Systems QA Engineer (Salesforce) at Motive is responsible for evaluating and testing Salesforce applications, collaborating with cross-functional teams, defining test plans, managing test data, and enhancing the overall quality assurance process. You will also document and report defects, conduct peer reviews, and engage in continuous development activities.

To qualify for the Associate Enterprise Systems QA Engineer (Salesforce) position at Motive, candidates need a Bachelor's degree in Computer Science or a related field, strong understanding of Salesforce CRM, and at least 3 years of manual software testing experience. Solid documentation skills and knowledge of agile methodologies are also essential.

The Associate Enterprise Systems QA Engineer (Salesforce) contributes significantly to project success at Motive by ensuring the quality and functionality of Salesforce applications. By identifying defects early and collaborating closely with developers and product managers, you help prevent costly issues later in the development cycle, ensuring a smoother deployment and enhanced user satisfaction.

As an Associate Enterprise Systems QA Engineer (Salesforce) at Motive, you will work with tools such as Jira and TestRail for managing test cases and bugs. You may also interact with Salesforce configurations, and familiarity with automation tools like Playwright and Selenium will be beneficial.

You can expect a dynamic and fast-paced working environment as an Associate Enterprise Systems QA Engineer (Salesforce) at Motive. The role requires collaboration with various teams, participation in stand-ups, and adaptability to changing project needs, all while working remotely from Pakistan.

In your response, highlight your specific experiences with Salesforce, including past projects where you tested Salesforce applications. Mention your familiarity with configurations in Sales and Service Cloud and any challenges you successfully navigated during testing.

Detail your systematic approach to identifying defects. Talk about your methods for documenting issues, including steps to reproduce and severity assessments. Emphasize the importance of clear communication in reporting defects to ensure they can be effectively addressed by the development team.

Describe your methodology for creating test cases. Include how you ensure alignment with business requirements and the importance of maintaining comprehensive test documentation to facilitate the testing process and inform stakeholders.

Share specific resources you utilize, such as blogs, webinars, or courses focused on QA practices and Salesforce updates. Mention any relevant communities or forums where you engage with other professionals to stay informed and exchange knowledge.

If applicable, discuss your experience with automation tools like Selenium or Playwright. Detail specific projects where you've implemented automation, the benefits it provided, and any challenges faced during automation efforts.

Talk about your experience working in agile environments, emphasizing collaboration within cross-functional teams. Discuss how agile principles, such as iterative testing and continuous feedback, improve the quality of the final product.

Provide a specific example of a challenging bug, explaining how you identified it and the steps taken to resolve or communicate it to the development team. Highlight your problem-solving skills and collaboration throughout this experience.

Discuss your preferred communication strategies, such as regular check-ins or updates, utilizing collaborative tools, and fostering an open environment for feedback. Stress the importance of clear documentation in facilitating understanding among team members.

Explain the steps you take in managing and maintaining test data, ensuring its integrity and relevance for test scenarios. You might also mention creating processes for data reset or refresh to keep the testing environment effective.

Express your enthusiasm for Motive's mission and the opportunity to work on innovative technology that impacts various industries. Emphasize how your skills and experiences align with the company's goals and how you hope to contribute to the team.