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Mortgage Processor III (Safe Act)

Overview:

Seasoned processor with a strong analytical ability to assess conventional and government loan requests based on a thorough knowledge of product, underwriting, and investor guidelines.  Serve as the communication liaison between the customer and M&T’s Mortgage department. Directly assist customers as required in a prompt, courteous and professional manner.  Responsible for adherence to compliance guidelines and to the requirements of federal registration under the SAFE Act.

Primary Responsibilities:

  • Maintain effective and professional communication with all necessary parties involved in a new loan application, including the customer, broker, all co-workers, and other external partners  to ensure a seamless and positive experience  
  • Work with various internal departments as well as external organizations to obtain processing related documentation or obtain necessary information needed to complete an application  i.e.:  Verification of Employment, IRS Transcripts, title search, appraisal, bank statements, etc.
  • Immediately notifies all necessary parties of irregularities relative to standard mortgage guidelines.
  • Monitor, update and analyze credit reports, appraisals, income documentation, and all verifications to ensure they adhere to product, underwriting and investor guidelines.
  • Perform other administrative duties supporting the origination department including, but not limited to:  preparing and mailing commitment letters, review title and homeowner’s insurance, mailing loan suspend notices, providing the closing attorney with additional documentation, and all applicable processing checklists.
  • Ability to scrutinize a loan application to assess qualification, and is able to restructure a loan or recommend solutions.
  • Empowered to review and accept loan conditions based on underwriter requirements.
  • Ensures adherence to all regulatory requirements and guidelines. 
  • Strong analytical/mathematical background to evaluate changes to borrower’s current fee structure, allowable changes to those fees and the re-creation of the required regulatory documents.

Scope of Responsibilities:

Work closely with both Internal and External Customers such as co-workers, borrower(s) and Loan Officers.

Responsibility to establish and  maintain federal registration requirements outlined in the SAFE Act.

Supervisor/Managerial Responsibilities:

Education and Experience Required:

Associates Degree or two years equivalent work experience.

Two to three years prior mortgage processing or underwriting experience.

Education and Experience Preferred:

Good PC skills with strong knowledge of Excel, Word, Email Platform and Adobe.

Ability to make sound decisions based on information provided.

Knowledge of Product, Investor and Compliance Requirements.

Versatility and flexibility working within an ever changing fast paced mortgage environment.  

Adapting to new policies and procedures to improve processes and workflow.

Ability to function independently within time constraints.

Excellent verbal and written communication skills.

Highly organized with the ability to multitask.

Strong attention to detail.

Prioritization of daily workload.

Ability to work in a team environment.

Strong work ethic, reliable and dependable.

Physical Requirements:

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.57 - $30.95 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Ballston Lake, New York, United States of America

Average salary estimate

$51438 / YEARLY (est.)
min
max
$38600K
$64276K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Mortgage Processor III (Safe Act), MTB

Are you ready to take your career to new heights as a Mortgage Processor III at M&T Bank in Ballston Lake, NY? If you have a seasoned background in mortgage processing and a strong analytical ability, this role could be the perfect fit for you! As a Mortgage Processor III, you'll be the vital communication link between customers and our Mortgage department, ensuring a smooth and positive experience throughout the loan application process. Your expertise in understanding both conventional and government loan requests will shine as you directly assist customers in a courteous and professional manner. We’re looking for someone who can juggle various internal and external contacts, ensuring necessary documentation is in hand, from Verification of Employment to IRS Transcripts. You'll need to stay sharp, monitoring credit reports and appraisals while notifying parties of any unusual findings. In addition to administrative tasks like preparing commitment letters and reviewing insurance, you’ll also need to scrutinize loan applications thoroughly, identifying qualification criteria and restructuring loans as needed. Adherence to compliance guidelines under the SAFE Act is crucial, so your knowledge of regulatory requirements will be essential. And let's not forget—the joy of working in a fast-paced environment where your multitasking skills can shine. Join us at M&T Bank, where we value dedication, attention to detail, and teamwork. Let's make homeownership a reality for our customers together!

Frequently Asked Questions (FAQs) for Mortgage Processor III (Safe Act) Role at MTB
What are the primary responsibilities of a Mortgage Processor III at M&T Bank?

As a Mortgage Processor III at M&T Bank, your primary responsibilities include maintaining effective communication with all parties involved in a loan application, ensuring compliance with regulatory guidelines, and accurately assessing loan requests based on product, underwriting, and investor guidelines. You will manage documentation, notify stakeholders of any irregularities, and perform various administrative tasks to support the origination department.

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What qualifications are necessary for a Mortgage Processor III position at M&T Bank?

To qualify for the Mortgage Processor III role at M&T Bank, candidates typically need an Associate's Degree or equivalent work experience, along with two to three years of prior mortgage processing or underwriting experience. Strong analytical skills, attention to detail, and proficiency in Microsoft Office applications are also important qualifications to successfully fulfill this position.

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What does the work environment look like for a Mortgage Processor III at M&T Bank?

The work environment for a Mortgage Processor III at M&T Bank is dynamic and fast-paced. You will be interacting with various internal teams and external partners, which requires adaptability and strong communication skills. The role involves multitasking in a collaborative setting while maintaining a high level of professionalism and efficiency.

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How does M&T Bank support compliance with the SAFE Act for Mortgage Processors III?

M&T Bank is committed to ensuring all Mortgage Processors III adhere to the federal requirements outlined in the SAFE Act. This includes maintaining federal registration and staying updated on compliance guidelines, which is a vital part of the job, ensuring that all processes align with regulatory expectations to guarantee customer safety and operational transparency.

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What skills are essential for success as a Mortgage Processor III at M&T Bank?

Success as a Mortgage Processor III at M&T Bank hinges on strong analytical and mathematical skills for assessing loan applications. Additionally, effective verbal and written communication, organization, and the ability to work collaboratively in a team are also essential. The ability to adapt to changing policies and manage time effectively is crucial in this fast-moving mortgage environment.

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Common Interview Questions for Mortgage Processor III (Safe Act)
What experience do you have in mortgage processing?

When answering this question, highlight any specific roles where you processed mortgage applications, detailing the types of loans you dealt with and your familiarity with pertinent guidelines. Mention your analytical skills and how you ensured compliance and accuracy in your past responsibilities.

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How do you ensure effective communication with clients during the mortgage process?

A great response would cover the importance of timely and clear communication. Illustrate your approach to keeping clients informed, such as regular updates on their application status and being responsive to their questions or concerns. Share examples that demonstrate your interpersonal skills in action.

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Can you describe a time you handled a complex loan application?

For this question, choose a specific example where you navigated through challenges in the application process. Discuss the steps you took to resolve issues, how you liaised with different stakeholders, and the outcome. Stress your problem-solving skills and your attention to detail.

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What steps do you take to stay compliant with mortgage regulations?

Explain your understanding of regulatory requirements and the proactive steps you take to remain compliant. Talk about your commitment to continuous learning in the field, possibly referencing relevant training or professional development courses that keep you updated.

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How do you prioritize your workload in a fast-paced environment?

Your response should showcase your organizational skills. Discuss techniques you use to manage your time effectively, such as creating checklists, setting deadlines, or using digital tools to track progress. Provide examples of how these strategies have worked for you in past roles.

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What do you consider when analyzing credit reports?

This question allows you to demonstrate your analytical capabilities. Discuss your approach to assessing credit utilization, payment history, and other relevant factors that influence loan eligibility. Mention any tools or software you use to evaluate creditworthiness.

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How would you handle a situation where a loan application does not meet guidelines?

Describe your process for assessing the situation, informing the client of the issue, and identifying possible solutions. It's important to show your ability to remain calm under pressure and your skills in finding alternatives or restructuring a loan.

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What software or tools are you familiar with in mortgage processing?

Detail your experience with mortgage processing software, data management systems, or any relevant technology. Mention specific programs you’ve used, how you leveraged them to streamline processes, and any particular features that you find especially helpful.

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Can you give an example of a successful collaboration with a team member?

Use this opportunity to showcase your teamwork skills. Describe a specific project where you collaborated with colleagues, what your role was, how you contributed to the team's success, and the positive outcomes that resulted from that collaboration.

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What do you think is the most important trait for a Mortgage Processor III?

Your answer should reflect your understanding of the role. Emphasize traits such as attention to detail, strong communication skills, and the ability to work well under pressure. Justify your choice with examples of how these traits are essential for success in mortgage processing.

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Full-time, on-site
DATE POSTED
April 17, 2025

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