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Senior Associate Director, Controls, Third Party Management

Company Description

Experience something Brilliantly Different with a career at MUFG Investor Services. 

Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking and fund financing. 

We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.  

#LI-Hybrid

Job Description

Reporting to Head of Third Party Management (TPM) to maintaining and implementing the Third-Party Risk Management governance framework across the Group and supporting the Head of Controls in meeting their responsibilities.

  • Assist with the implementation and maintenance of the group Third Party Risk Management governance framework with respect to all third-party provider (TPP) engagements to include outsourcing arrangements. Ensure compliance with same across the organisation, and perform ongoing review of its effectiveness in identifying, reducing, controlling and reporting key outsourcing risks that impact clients and the business.
  • Assist in ensuring Third-Party Risk Management (TPRM) policies and procedures adhere to regulatory standards. Responsible for keeping up to date with changing regulations in relevant jurisdictions and application of knowledge to role. Co-ordinate with Compliance, Operational Risk and internal /external audit to meet group and regulatory requirements.
  • Act as point of contact:
    • For business owners of in-scope TPP relationships.
    • For TPM related queries and provide guidance and training in line with TPRM policy, TPM procedures and regulations to the internal clients and stakeholders; and
    • between the parties to TPP engagements, as required
  • Complete risk assessments / due diligence on all third parties onboarded by the group as well as support business owners through the TPM cycle (onboarding, ongoing monitoring, amendment, termination)
  • Oversee, advise and support all parties in the performance of ongoing monitoring and periodic reviews of Third Party (including Intra-Group) arrangements, including onsite inspections, assessment of all proposed new engagements and maintain records of any oversight activities.  
  • Identify third party management issues and risk trends, with attention to outsourcing regulatory requirements, at the earliest opportunity, agree remedial action and where possible implement best practice in alignment with favourable trends.
  • Assist in maintaining the group records of Third Party Providers as well as Regulatory specific  Registers (DORA, CBI Outsourcing etc.), drafting and distribution of documentation for the completion of assessments, ongoing monitoring and periodic reviews.
  • Continuously look to automate and develop the third-party management processes for efficient execution of the third party management governance framework.
  • Assist in reporting to the Outsourcing and Risk Committees, the Boards of all outsourced service receivers and MUTB on the third-party management governance framework.
  • Prepare and deliver Client due diligence presentations as directed. Participate in client due diligence, RFPs or external third-party provider assessments as required
  • Manage, support and train other members of the Third-Party Management team as necessary

Qualifications

  • Primary level degree in law, business, finance or a relevant professional qualification.
  • Experience working in the fund administration industry or other relevant industry. This can include other administrators, investment managers or fund auditors.
  • Prior experience of in-house legal practice, third party risk management, risk or compliance in the financial services industry.
  • Expert knowledge of outsourcing regulatory regimes in relevant jurisdictions
  • Expert knowledge of risk assessment and third party management.
  • Strong computer skills with strengths in Microsoft Office products. Proficiency with Microsoft Excel is particularly an asset.
  • Preference will be given to a candidate with a working understanding of fund administration industry.
  • Sound knowledge and experience of outsourcing/third party management framework and the ability to implement and apply to the business.
  • Excellent analytical and communication skills (Written & Verbal). 
  • Strong influencing and Relationship Management skills conducted with integrity and sound judgement.
  • Ability to project manage across jurisdictions / locations and operate effectively in a changing environment.

Additional Information

What’s in it for you to join MUFG Investor Services? 

Take a look at our careers site and you’ll find everything you’d expect working with one of the fastest-growing businesses at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways.  Our vibrant CULTURE. Connected team. Love of innovation, laser client focus. 

So, why settle for the ordinary?  Apply now for your next Brilliantly Different opportunity. 

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.

MUFG is an equal opportunity employer.

Average salary estimate

$110000 / YEARLY (est.)
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$100000K
$120000K

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What You Should Know About Senior Associate Director, Controls, Third Party Management, MUFG Investor Services

Are you ready to take your career to the next level? MUFG Investor Services is on the lookout for a Senior Associate Director, Controls, Third Party Management to join our dynamic team in Toronto, ON, Canada. Here at MUFG, part of the Mitsubishi UFJ Financial Group, we pride ourselves on being 'Brilliantly Different' as we partner with over 480 global investment firms. In this exciting role, you’ll report directly to the Head of Third Party Management, where you'll have the opportunity to maintain and implement our Third-Party Risk Management governance framework. Your vital responsibilities will involve assisting with the integration of TPRM policies that comply with various regulatory standards, as well as coordinating with compliance and audit teams to ensure everything runs smoothly. You’ll also serve as a point of contact, providing guidance and support on TPP queries, conducting risk assessments for new third-party engagements, and monitoring ongoing third-party performance. Your keen eye for detail will help identify and address management issues and risk trends early on, supporting best practices within our organization. This role is perfect for someone with a solid background in the fund administration industry or a related field, looking for a rewarding career where innovation and teamwork are paramount. Join us at MUFG Investor Services, where you can thrive in a vibrant culture that embraces change and innovation. So, are you ready to make a difference?

Frequently Asked Questions (FAQs) for Senior Associate Director, Controls, Third Party Management Role at MUFG Investor Services
What are the main responsibilities of a Senior Associate Director, Controls, Third Party Management at MUFG Investor Services?

As a Senior Associate Director, Controls, Third Party Management at MUFG Investor Services, your core responsibilities will include maintaining and implementing the Third-Party Risk Management governance framework, conducting risk assessments on third-party providers, and ensuring compliance with TPRM policies. You'll also act as a point of contact for TPP-related queries and provide guidance to stakeholders. Your role will be crucial in identifying risks and ensuring best practices are maintained throughout the organization.

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What qualifications do I need to apply for the Senior Associate Director, Controls, Third Party Management position at MUFG Investor Services?

To qualify for the Senior Associate Director, Controls, Third Party Management position at MUFG Investor Services, you should have a primary level degree in law, business, finance, or a relevant professional qualification. Experience in the fund administration industry or a related field is highly beneficial, along with expert knowledge of outsourcing regulatory regimes and risk assessment practices. Strong analytical and communication skills are also essential.

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What skills are essential for success as a Senior Associate Director, Controls, Third Party Management at MUFG Investor Services?

Success in the Senior Associate Director, Controls, Third Party Management role at MUFG Investor Services requires a combination of skills, including expert knowledge of third-party risk management, strong computer skills (especially in Microsoft Excel), and excellent analytical abilities. You will also need strong influencing and relationship management skills, as well as the ability to project manage across jurisdictions.

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How does MUFG Investor Services support the growth of its Senior Associate Director, Controls, Third Party Management team members?

MUFG Investor Services is committed to the professional growth of its team members, including those in the Senior Associate Director, Controls, Third Party Management role. As part of our vibrant culture, we provide opportunities for training and development, ongoing education about emerging practices in third-party risk management, and the chance to partake in cross-functional projects that enhance skills and experience.

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Where can I find more information about the Senior Associate Director, Controls, Third Party Management position at MUFG Investor Services?

For more information about the Senior Associate Director, Controls, Third Party Management position at MUFG Investor Services, please check our careers page. Here you’ll find additional details about the role, our cultural values, and other exciting opportunities within our organization.

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Common Interview Questions for Senior Associate Director, Controls, Third Party Management
Can you explain your experience with third-party risk management?

When answering this question, focus on specific examples from your past roles where you successfully identified, assessed, and mitigated third-party risks. Discuss the tools and frameworks you used, and highlight the outcomes of your initiatives.

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How do you stay updated with changing regulations in the financial services industry?

Demonstrate your commitment to continuous learning. Mention specific resources such as industry publications, webinars, or professional networks that help you stay informed about regulations affecting third-party management.

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What is your approach to conducting risk assessments on third-party providers?

In your response, outline a structured approach to risk assessment. Include steps such as gathering information, identifying potential risks, analyzing those risks, and developing mitigation strategies. Share a relevant example if possible.

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How do you ensure compliance with third-party risk management policies and procedures?

Discuss your experience in implementing and monitoring compliance measures for TPRM policies. Illustrate how you liaise with various stakeholders to ensure adherence across the organization and any tools you've utilized to track compliance.

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Can you provide an example of how you dealt with a significant third-party risk issue?

Share a specific situation where you identified a risk, the steps you took to address it, and the eventual outcome. Highlight the importance of communication and collaboration in your approach.

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What role does technology play in third-party management processes?

Express your understanding of how technology can streamline risk assessments, automate processes, and enhance reporting capabilities. Mention any specific tools or systems you have experience with.

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How do you prioritize multiple third-party engagements?

Explain your method for evaluating the risks and importance of various third-party relationships, and how you manage your time and resources effectively to address those priorities.

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Describe your experience training others on third-party risk management practices.

Provide examples of training sessions you've led or materials you've developed. Emphasize your ability to communicate complex concepts in an accessible way and the feedback you’ve received from participants.

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What strategies do you employ to build strong relationships with third-party providers?

Discuss the importance of clear communication and transparency in your approach. Share how you engage with third parties, understand their challenges, and cultivate a partnership mentality.

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What methods do you use to monitor the ongoing performance of third-party relationships?

Outline your strategies for continuous monitoring, such as regular reviews, key performance indicators, and feedback mechanisms. Emphasize the need for a proactive approach to maintain strong third-party partnerships.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
January 7, 2025

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