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Restaurant Leader (Relocation Out of State)

Company Description

Starting from $--- annually plus monthly training incentive of $---*
*Pay is based on location, experience, and qualifications etc.
*Monthly incentives after training vary and are based on restaurant profitability

At Raising Cane’s Chicken Fingers® we serve only the best tasting and most craveable chicken finger meals. It’s our ONE LOVE®. Our Crew make it happen, our Culture makes it unique and the Community makes it all worthwhile.    

Every talented Crewmember in our Restaurant Support Office (RSO) is important to our success and a value to our rapidly growing Company. We all work with a sense of purpose and focus on our chicken finger meals, Customers, Crew, Communities and Company Culture. We are constantly striving to Raise The Bar. The future for Raising Cane’s is growth focused and we’re on the path to being one of the top 10 restaurant companies in the United States.   

Benefits offered for all Full-time Restaurant Managers:

  • Medical, Dental, Vision & Pharmacy Benefits
  • Dependent Care & Healthcare Flexible Spending Accounts
  • Company-provided Life and Disability insurance
  • Hospital Indemnity, Accident and Critical Illness
  • 401(k) With Employer Match (age 21 & older)
  • Access to financial advisors for budget and retirement planning
  • One Pass Gym Membership Program
  • Tuition Reimbursement
  • Crewmember Assistance Program
  • Pet Insurance

Perks & Rewards for Restaurant Managers:

  • Weekly Pay!*
  • Competitive pay + monthly bonus
  • Paid Time Off & Sick time
  • 8 paid Holidays a year**
  • Early closure for company events
  • Casual Work Attire
  • Perkspot Employee Discount Programs
    • *Raising Cane's pays weekly, except in some states (e.g., California) where the company pays bi-weekly. 
    • **Some locations may vary 

Job Description

Your Role at Raising Cane’s:


The Restaurant Leader is responsible for strategic direction for their restaurant and must maintain operations standards and drive results through people development, sales and profit growth. This role is tasked with teaching, modeling and upholding Raising Cane’s culture standards for all crewmembers, customers and partners.

The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job. 

Your Impact and Responsibilities:

Purpose of the position:

  • Ensures overall financial success of the restaurant and is responsible for forecasting and budgeting
  • Ensures overall restaurant compliance to company standards, policies and laws
  • Hires and terminates management-level crewmembers including status change and payroll process
  • Creates crewmember work and training schedules
  • Develops management-level crewmembers including performance management
  • Acts as manager on duty, opens and closes the restaurant, manages cash handling
  • Monitors profit and loss statements, develops and executes strategy in all areas of financial and operational performance

General to the role:

  • Enforces Raising Cane’s policies and standards
  • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
  • Deploys crewmembers during a shift and provides exemplary customer service
  • Utilizes reward and recognition program for the crewmembers in the restaurant
  • Authorizes employee functions requiring manager approval (e.g. discounts, timeclock overrides, etc.)
  • Ensures cleanliness of the restaurant and ensures the facility is in good working order
  • Achieves and maintains training restaurant status
  • Achieves “meets expectations” or better metrics in all crewmember and operations performance metrics
  • Completes other duties as assigned

Qualifications

Requirements for Success:

  • Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
  • Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills
  • Able to work effectively and efficiently both independently and collaboratively
  • Able to recognize problems, set goals, create plans and convert plans into action to solve problems
  • Able to measure performance, subjectively and objectively with a high level of emotional intelligence
  • Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly
  • Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
  • Able to manage all public dealings in a professional manner, consistent with Raising Cane’s policies and acts as a brand ambassador inside and outside the restaurant
  • 5+ years of restaurant or retail management experience
  • New restaurant opening and local restaurant marketing experience preferred
  • Must be 18 years of age or older
  • High school diploma or equivalent required, some college preferred
  • Possess a valid driver’s license

Additional Information

All your information will be kept confidential according to EEO guidelines.

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What You Should Know About Restaurant Leader (Relocation Out of State), Raising Cane's

At Raising Cane’s Chicken Fingers®, we are searching for a passionate and experienced Restaurant Leader to join our dynamic team in Plano, TX. If you have a knack for driving results and leading teams, this role is just for you! As a Restaurant Leader, you’ll be at the forefront of our mission to provide the best chicken finger meals while fostering a captivating culture among our crew and customers alike. You'll take on a pivotal role where your strategic thinking will translate into operational excellence and profit growth. Your responsibilities will include overseeing restaurant compliance, managing financial success, and enhancing crewmember performance through effective coaching and development. We thrive in a fast-paced environment, so you will wear many hats—from handling scheduling to cash management and engaging with guests. At Raising Cane’s, we believe in working hard while having fun, so you'll enjoy the challenge of keeping our restaurant running smoothly while promoting a positive and inclusive atmosphere for our crew. Our growth-focused company offers plenty of opportunities for your career advancement, along with excellent benefits like competitive pay, weekly payouts, and unique perks. Join us and be a part of a company that values its people and is dedicated to raising the bar within the restaurant industry. Let’s make your career journey rewarding together!

Frequently Asked Questions (FAQs) for Restaurant Leader (Relocation Out of State) Role at Raising Cane's
What are the responsibilities of a Restaurant Leader at Raising Cane's?

As a Restaurant Leader at Raising Cane’s, your primary responsibilities will include overseeing restaurant operations, ensuring compliance with company standards, and driving financial success through effective people management. You'll be responsible for hiring and training management staff, managing cash handling, and implementing strategies to boost restaurant profitability while maintaining a high standard of customer service.

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What qualifications do I need to apply for the Restaurant Leader position at Raising Cane's?

To apply for the Restaurant Leader position at Raising Cane’s, you need a minimum of 5 years of restaurant or retail management experience. A high school diploma or equivalent is required, with a preference for some college education. You should also possess strong analytical skills, emotional intelligence, and proficiency in technology systems, particularly Microsoft Office.

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How does Raising Cane's support the growth of its Restaurant Leaders?

Raising Cane’s is committed to the growth of its Restaurant Leaders by providing ongoing training and development opportunities. You will receive personalized coaching, mentorship, and resources to enhance your leadership skills and prepare you for future career advancements within the company.

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What benefits do Restaurant Leaders receive at Raising Cane's?

Restaurant Leaders at Raising Cane's enjoy a range of benefits including medical, dental, and vision insurance, a 401(k) plan with employer matching, tuition reimbursement, and paid time off. Additionally, you can also access unique perks such as gym memberships and employee discounts to enhance your work-life balance.

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What does a typical work environment look like for a Restaurant Leader at Raising Cane's?

The work environment for a Restaurant Leader at Raising Cane’s is fast-paced and lively, requiring extended physical exertion. You’ll be actively involved in both kitchen operations and customer interactions, handling food products, and managing a diverse team, all while upholding our exceptional service standards.

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Common Interview Questions for Restaurant Leader (Relocation Out of State)
What strengths can you bring to the Restaurant Leader role at Raising Cane's?

Highlight your leadership experiences, problem-solving skills, and ability to foster teamwork. Share specific examples of how you've successfully driven team performance and enhanced customer satisfaction in past roles.

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How would you handle a conflict among crew members?

Discuss your approach to conflict resolution, emphasizing open communication, mediating to understand both sides, and collaboratively working to find a resolution that maintains team harmony and morale.

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Can you describe a time when you improved restaurant operations?

Provide a specific example of a process you enhanced or a system you implemented that led to increased efficiency or revenue. Use metrics to demonstrate your impact clearly.

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How do you prioritize tasks during peak business hours?

Explain how you assess the team's strengths and assign tasks accordingly during busy shifts, focusing on maintaining quality customer service while ensuring operational efficiency.

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What strategies would you implement to motivate your team?

Share examples of previous motivational strategies such as recognition programs, setting clear goals, and facilitating team-building activities that foster a positive work environment.

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How do you ensure compliance with health and safety regulations?

Discuss your experience with health and safety protocols, emphasizing your commitment to training staff, regular inspections, and fostering a culture of safety.

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What do you believe is the key to providing excellent customer service?

Communicate your philosophy on customer service—emphasizing empathy, proactive engagement, and responsiveness. Use examples to illustrate how you’ve implemented these principles in previous roles.

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How would you approach budgeting and forecasting for the restaurant?

Discuss your experience with financial analysis, explaining how you would review historical data, assess trends, set realistic targets, and adjust plans accordingly while involving your team in budget conversations.

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What is your experience with hiring and training staff?

Share your systematic approach to hiring, screening candidates, onboarding new team members, and ongoing training methods to ensure staff are well-equipped and aligned with the brand's values.

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How do you stay updated on trends in the restaurant industry?

Mention your commitment to professional development through industry publications, networking with other professionals, attending workshops, and being proactive about implementing innovative practices in your restaurant.

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The VisionTo grow restaurants, serving our Customers, all over the world and be the brand for craveable chicken finger meals, a great Crew, cool Culture, and Active Community Involvement.

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Full-time, on-site
DATE POSTED
December 28, 2024

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