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Senior Associate, Middle Office Operations, SMO

Company Description

Experience something Brilliantly Different with a career with MUFG Investor Services.   

Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, assert services, banking, and fund financing. 

We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.  

#LI-Hybrid

Job Description

Reporting to the Associate Director, Middle Office Operations, SMO, this is a unique opportunity to join a dynamic, fast-growing organization in Financial Services.

You Will:

  • Operate and oversee reconciliation technology to provide a Gross NAV to all clients including cash, position, dividend and interest reconciliations.
  • Ensure trade processing is complete, corporate actions have been booked correctly, security definitions and pricing is accurate. Take other necessary actions to ensure client portfolio is constructed when required
  • Oversee any PL anomalies, identify the reasons and solve the problems
  • Review pricing of portfolios with multiple asset classes, for exchange traded and OTC Securities
  • Respond to client queries
  • Manage the new client onboarding processes, make sure the intake process is completed with the highest available standards
  • Ensure SLAs are strictly followed, proactively escalate any potential problems
  • Work with custodians and other third-parties on an ongoing basis and provide feedback to management
  • Communicate any operational issues and arise to Associate Director
  • Maintain a good relationship with client contacts and respond client queries 
  • Take the responsibility of being the point of operations contact for the allocated funds
  • Oversight of reconciliation and data transmission technology
  • Strictly follow MUFG standards, procedures and controls while performing the job

#LI-Hybrid

Qualifications

You Have:

  • University degree in Finance, Business, Computer Science, Math, Accounting or an equivalent combination of education and related work experience
  • Creativity in exploring solutions to improve daily operational efficiency
  • Excellent knowledge of MS Office Products
  • Strong understanding of market practices, accounting methods and P&L calculations of securities such as equities, bonds, forwards, futures, options & OTC products
  • Passion to improve processes and increase efficiency

Additional Information

What’s in it for you to join MUFG Investor Services?  

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING.    

So, why settle for the ordinary? Apply now for a Brilliantly Different career. 

MUFG is an equal opportunity employer.

Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About Senior Associate, Middle Office Operations, SMO, MUFG Investor Services

Are you ready to take your career to the next level with MUFG Investor Services as a Senior Associate in Middle Office Operations? Based in the vibrant city of Halifax, NS, Canada, this role gives you the chance to join a rapidly expanding team that's part of the Mitsubishi UFJ Financial Group. Here at MUFG, we pride ourselves on being 'Brilliantly Different' and partner with over 480 global investment firms, providing top-notch administration, asset services, and banking solutions. As a Senior Associate, you'll get hands-on experience overseeing reconciliation technology, ensuring that client portfolios are accurately constructed, and tackling any PL anomalies as they arise. Your day-to-day will include responding to client queries, guiding new client onboarding processes, and maintaining seamless communication with custodians while keeping the SLAs in check. Your analytical mindset will shine as you review pricing across a variety of asset classes, including equities and bonds, all while adhering to MUFG's high standards and practices. Even better, your role supports a hybrid work environment that prioritizes work-life balance, so you can thrive personally and professionally. If you're equipped with a university degree in Finance, Business, or a related field, along with a passion for improving operational efficiency, then MUFG is ready to welcome you to our vibrant culture that embraces innovation and continuous learning. Let's redefine what's possible together in financial services!

Frequently Asked Questions (FAQs) for Senior Associate, Middle Office Operations, SMO Role at MUFG Investor Services
What are the primary responsibilities of a Senior Associate in Middle Office Operations at MUFG?

As a Senior Associate in Middle Office Operations at MUFG, your primary responsibilities will involve overseeing reconciliation technology to provide accurate Gross NAV to clients. You will ensure that trade processing, corporate actions, and security definitions are correctly managed. You will also review pricing across multiple asset classes, respond to client queries, manage the onboarding process for new clients, and liaise with custodians and third parties on operational issues.

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What qualifications are needed for the Senior Associate position at MUFG Investor Services?

To qualify for the Senior Associate position in Middle Office Operations at MUFG, candidates should hold a university degree in Finance, Business, Computer Science, Math, Accounting, or a related field. Additionally, strong problem-solving skills, knowledge of MS Office products, and an understanding of accounting methods and market practices related to securities are essential.

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How does MUFG support hybrid working for the Senior Associate role?

MUFG embraces a hybrid working model that allows Senior Associates in Middle Office Operations to balance their professional and personal lives effectively. This flexible arrangement provides the opportunity to work both remotely and in-office, fostering a culture of innovation and collaboration while maintaining high operational standards.

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What type of work environment can a Senior Associate expect at MUFG Investor Services?

At MUFG Investor Services, a Senior Associate can expect a dynamic and fast-paced work environment filled with brilliant minds and innovative thinkers. The company promotes a vibrant culture that emphasizes teamwork, client focus, and continuous learning and development, making it an exciting place to grow your career.

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What opportunities for development does MUFG offer to Senior Associates?

MUFG is dedicated to the growth of its employees, providing various opportunities for development for Senior Associates in Middle Office Operations. The company emphasizes learning and development initiatives, encouraging employees to improve their skills, explore innovative solutions, and advance their careers in the financial services industry.

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Common Interview Questions for Senior Associate, Middle Office Operations, SMO
Can you explain your experience with reconciliation technology?

In response, highlight any previous roles where you utilized reconciliation technology, focusing on your familiarity with various reconciliation tools and your ability to troubleshoot any discrepancies efficiently, showcasing your analytical skills.

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How do you ensure accuracy in trade processing?

Discuss your methodical approach to verifying trade data, including cross-checking with market practices and using your attention to detail to spot errors, ensuring you follow SLAs to maintain client satisfaction.

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What strategies do you utilize to manage client relationships?

Share your experiences in building rapport with clients, addressing their queries promptly, and your proactive communication style, emphasizing your problem-solving skills and ability to manage expectations effectively.

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Describe a time you identified a problem with PL anomalies. How did you resolve it?

Provide a specific example that illustrates your analytical mindset. Detail the steps you took to identify the issue, the solution you implemented, and the positive outcome that resulted from your leadership.

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How do you prioritize tasks during busy periods?

Illustrate your time management skills by discussing a system you use to prioritize tasks based on urgency, importance, and deadlines, which ensures operational efficiency even under pressure.

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What experience do you have with asset classes like equities and bonds?

Talk about any relevant coursework, previous job roles, or specific projects that have provided you with familiarity with different asset classes, ensuring you highlight your understanding of market practices.

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How do you handle the onboarding process for new clients?

Explain your systematic approach to onboarding, which includes gathering requirements, ensuring seamless communication between teams, and adhering to high standards to guarantee client satisfaction from the beginning.

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Why do you want to work at MUFG Investor Services?

Express your enthusiasm for joining MUFG due to its reputation as a leading firm in the financial services space, its commitment to innovation, and the vibrant culture that aligns with your career goals.

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What do you see as the biggest challenges in Middle Office Operations?

Provide a thoughtful analysis of common challenges such as managing reconciliations across diverse asset classes or ensuring compliance, and discuss how your skills and experience make you equipped to tackle these issues.

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How do you stay updated with market practices and changes?

Highlight the resources you use, like industry publications, webinars, and networking with professionals, showing your commitment to continuous learning and staying at the forefront of the financial industry.

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Full-time, hybrid
DATE POSTED
December 21, 2024

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