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Loan Processor

About Multiply Mortgage

Multiply Mortgage leverages decades of mortgage and technology expertise to provide white glove service for our customers. We believe quality relationships are just as critical as the technology empowering our loan officers to ensure a high quality home buying experience.

Multiply Mortgage is a Series A startup backed by Kleiner Perkins, A* Capital, and Box Group, as well as founders and executives from Plaid, Figma, DoorDash, Notion, Instacart, Faire, Flexport, Ramp, Niantic, Rippling, Iterable, Lattice, Newfront, and more.

Opportunity Overview

We are a rapidly expanding mortgage startup. Due to significant growth we are hiring a Mortgage Loan Processor for our Originations team. You have the opportunity to fully own and bring your processing experience to Multiply. 

We know how important a white glove service is to our customers, ensuring a smooth and efficient loan process. You will be responsible for collecting, analyzing, and processing loan applications, ensuring compliance with regulatory guidelines, and coordinating with various stakeholders to facilitate timely loan closings.

How You Will Contribute:

Loan Application Intake:

  • Review and analyze loan applications to assess completeness and accuracy.

  • Verify borrower information, including income, assets, and liabilities.

  • Identify and resolve any discrepancies or missing information.

Document Collection and Analysis:

  • Collect required documentation, such as W-2s, tax returns, pay stubs, bank statements, and asset statements.

  • Analyze financial documents to determine creditworthiness and eligibility for loan programs.

  • Order and review credit reports, appraisals, and title reports, etc...

Loan Processing:

  • Prepare and submit loan packages to underwriters for review.

  • Communicate with borrowers, real estate agents, and other parties involved in the loan process utilizing state of the art mortgage tools to communicate with interested parties in the transaction.

  • Address any questions or concerns raised by underwriters or other stakeholders.

Closing Coordination:

  • Coordinate with closing agents to schedule closings and ensure all necessary documents are prepared.

  • Review closing documents for accuracy and completeness.

  • Address any post-closing issues or discrepancies.

You Have

  • Proactive nature. The ability to proactively send updates, etc... to your MLOs and anticipate the needs of your MLO partners, customers, and wholesale companies.

  • You have a high bar of excellence and recognize the hard work needed when taking into account one of the most significant purchases in a customer's life. 

  • 5+ years of experience as a processor

  • 1+ years of broker processing experience

  • Detailed oriented. You sweat the details and take pride in ensuring a seamless experience. 

  • Understand what to predict in the loan process, so you can proactively address and advise on behalf of your MLO partners.

  • Role is based in Cherry Creek and requires being in the office with the MLO team 3 days a week. 

Nice to Have

  • Experience both in a brokerage and in correspondent lending

Why Join Us?

  • You’ll have the opportunity to make a significant impact for our customers by redesigning this experience. 

  • Our culture encourages ownership, honesty, positive intent, and low ego at its core. 

  • We offer a flexible hybrid setting to allow for in person collaboration and work/life balance. We work three days a week in the office.

  • Lunches are on us for in office days.  

  • Quarterly Team Offsites for team building and celebrating our achievements! 

  • Competitive salary and benefits such as: 

    • Equity

    • Comprehensive health, dental, vision, and life insurance

    • 401k retirement plan

    • Flexible PTO that’s actually used

    • Paid parental leave for new parents

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CEO of Multiply
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Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Loan Processor, Multiply

Join Multiply Mortgage in Denver as a Loan Processor and become a key player in revolutionizing the home buying experience! At Multiply Mortgage, we believe in combining top-notch technology with a personal touch, offering our clients a white-glove service that makes every step of the loan process as smooth as possible. As our Mortgage Loan Processor, you’ll leverage your experience to handle loan applications, ensuring all necessary documentation is not just collected but thoroughly analyzed to meet regulatory compliance. You’ll collaborate closely with borrowers, real estate agents, and other stakeholders, addressing any questions that arise along the way. This position truly allows you to take ownership of the loan processing journey, from reviewing applications to coordinating closing dates. With over five years of processing experience and a detail-oriented mindset, you’ll excel at ensuring everything is accurate and complete. We pride ourselves on a culture of transparency, respect, and teamwork, where you can shine and make a real impact. Plus, enjoy benefits like flexible work arrangements, regular team lunches, and quarterly offsites to build camaraderie with your peers. If you’re ready to elevate the loan processing experience and be part of something groundbreaking, we’d love to have you on our team at Multiply Mortgage!

Frequently Asked Questions (FAQs) for Loan Processor Role at Multiply
What are the main responsibilities of a Loan Processor at Multiply Mortgage?

As a Loan Processor at Multiply Mortgage, your primary responsibilities will include reviewing and analyzing loan applications for completeness, verifying borrower information, and collecting necessary documentation. You will also prepare loan packages for underwriters, communicate with involved parties, and coordinate closing processes to ensure a seamless experience for our clients. The role is integral to maintaining our commitment to high-quality service.

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What qualifications are needed to be a Loan Processor at Multiply Mortgage?

To qualify for the Loan Processor position at Multiply Mortgage, candidates should have at least five years of processing experience, with a minimum of one year specifically in broker processing. A keen attention to detail and a proactive approach to communication are essential, as well as the ability to anticipate and meet the needs of the team and our clients.

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How important is teamwork for a Loan Processor at Multiply Mortgage?

Teamwork is crucial for a Loan Processor at Multiply Mortgage. You will closely collaborate with your Mortgage Loan Originator (MLO) partners and other stakeholders to ensure that every loan process runs smoothly. Open communication and the ability to address any arising issues quickly will enhance the overall home-buying experience for our clients.

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What technology tools will a Loan Processor use at Multiply Mortgage?

At Multiply Mortgage, Loan Processors will utilize state-of-the-art mortgage tools to streamline the communication process with borrowers and other parties involved in the loan. This technology is aimed at efficiently managing loan applications while ensuring accurate and timely updates throughout the entire process.

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What are the benefits of working as a Loan Processor at Multiply Mortgage?

Working as a Loan Processor at Multiply Mortgage comes with numerous benefits including a competitive salary, equity options, comprehensive health benefits, and a flexible work environment. The company fosters a culture of collaboration, providing lunch on in-office days, and hosting quarterly team offsites for team building and celebration.

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Common Interview Questions for Loan Processor
Can you describe your experience in loan processing?

Focus on relevant loan processing experiences, highlighting specific roles and responsibilities. Discuss how your work contributed to successful loan closings, emphasizing your attention to detail and compliance with regulatory standards.

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How do you ensure accuracy when processing loan applications?

Explain your systematic approach to reviewing applications, such as double-checking documentation, verifying information against regulatory guidelines, and using checklists to stay organized throughout the process.

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What steps do you take to resolve discrepancies in borrower information?

Discuss your problem-solving skills, like reaching out to borrowers for clarification or additional documentation, and your proactive communication with your team to address any issues promptly while keeping stakeholders informed.

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How do you manage multiple loan applications at once?

Describe your organizational strategy for handling multiple loan applications, including prioritizing tasks, utilizing technology for efficiency, and maintaining open lines of communication with all parties involved to manage timelines effectively.

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What is your approach to communicating with clients during the loan process?

Emphasize the importance of clear and concise communication. Talk about how you keep clients updated at every stage of the process, ensuring they feel informed and supported throughout their loan journey.

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What experience do you have with compliance regulations in loan processing?

Detail your knowledge of applicable compliance regulations and your experience in ensuring that all loan applications adhere to these regulations, minimizing risks for both the company and clients.

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How do you handle tight deadlines in loan processing?

Share specific examples of how you have developed time management skills, prioritizing tasks effectively while maintaining accuracy and quality in your work, even under pressure.

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Can you discuss a challenging case you handled as a Loan Processor?

Talk about a specific example of a challenging loan application, how you navigated the complexities, what solutions you implemented, and the successful outcome you achieved for all parties involved.

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How do you stay updated on industry changes and best practices in loan processing?

Mention any subscriptions to industry publications, attendance at conferences, or participation in professional networks that help you stay informed about the latest trends and regulations in mortgage processing.

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Why do you want to work as a Loan Processor at Multiply Mortgage?

Share your enthusiasm for the company’s culture and mission, highlighting your alignment with their focus on customer service and innovative technology. Discuss how your skills can contribute to their team and growth.

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Full-time, hybrid
DATE POSTED
December 19, 2024

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