Sales Development Representative

As a Sales Development Representative at Narmi, your responsibilities include prospecting and generating leads, qualifying opportunities through discovery calls, and booking meetings for Growth Executives. You'll collaborate closely with our marketing and sales teams, use tools like CRM systems for tracking, and stay updated on digital banking trends to better engage prospects.

Narmi seeks candidates with 1-3+ years of sales or business development experience, a proven track record in building a sales pipeline, and strong prospecting skills. Excellent written and verbal communication skills, time management, and a self-starting attitude are also crucial for success in this Sales Development Representative role.

At Narmi, Sales Development Representatives receive support through collaboration with marketing to optimize lead-generation campaigns, access to sales technology, and ongoing training on our products. This enhances their ability to engage effectively with prospective customers and meet monthly quotas.

A typical workday for a Sales Development Representative at Narmi involves prospecting potential customers through various channels, qualifying leads via discovery calls, scheduling meetings, and collaborating with marketing on outreach strategies. The role requires a proactive approach and staying engaged with industry trends.

Staying updated on industry trends is essential for a Sales Development Representative at Narmi because it enables them to engage prospects with relevant insights, tailor their pitches, and position Narmi's solutions effectively. Understanding trends in fintech and digital banking helps build credibility and connection with potential clients.

To generate leads at Narmi, I would leverage cold calling, email outreach, and social media networking, particularly on LinkedIn, to identify and engage potential clients. I would also focus on researching target accounts and understanding their challenges to tailor my outreach strategy effectively.

Handling rejection in sales involves maintaining a positive outlook. I view each 'no' as a learning opportunity, allowing me to refine my approach. It's essential to stay resilient, analyze what went wrong, and adjust my strategies in future outreach efforts.

I once reached out to a cold lead in the fintech sector, where I took the time to research their business challenges. By personalizing my message and demonstrating how our solution could meet their specific needs, I was able to secure a demo, leading to a successful onboarding and a long-term partnership.

Essential tools for a Sales Development Representative include CRM systems like Salesforce or HubSpot to manage leads and track interactions. I also find sales engagement platforms vital for automating outreach and follow-ups, which can significantly enhance productivity and streamline processes.

Qualifying prospects involves asking open-ended questions to understand their pain points, challenges, and needs. I focus on assessing their interest level and alignment with Narmi's solutions, which helps determine if they are a good fit for our offerings.

Narmi's products are designed to enhance digital banking experiences for community financial institutions. They provide advanced features like seamless account opening and banking solutions, which allow banks and credit unions to improve customer satisfaction and drive revenue growth, making them stand out in the market.

Collaboration with marketing is crucial for a Sales Development Representative, as it ensures alignment on messaging and strategies. Working together allows us to enhance lead generation campaigns, leverage targeted content, and ultimately increase conversions by engaging the right prospects effectively.

I stay motivated by setting individual targets that contribute to the monthly quotas. Celebrating small wins keeps me engaged, and regular reviews of my progress help me stay focused. I also find inspiration in the success stories of others within the team.

Networking plays a vital role in success as a Sales Development Representative, as it opens doors to potential leads and establishes relationships. Building connections at industry events or through professional platforms can provide valuable referrals and insights into prospect needs.

Narmi stands out in the fintech space due to its commitment to enhancing community financial institutions' digital capabilities, which are crucial for their growth. The company's focus on collaboration, innovation, and delivering exceptional customer experiences directly contributes to the success of its partners.