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Optometric Technician - Medical Assistant

Company Description

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price.

For more details about America's Best, visit AmericasBest.com.

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

The optometric technician is key for keeping patient flow efficient, assisting the optometrist by conducting pre-screenings and testing prior to the Doctor’s examination. The valuable vision tests they conduct help the optometrist provide the best care possible. This position does not require optical experience or certification, training provided!

How would you like Sundays off? Yes, every Sunday we’re closed!

Job Description

What would you do? – The Specifics

  • Ensure high quality patient care.
  • Maintain a professional atmosphere and appearance of doctor’s office and pretest room.
  • Understand ocular terminology and diseases and know the ocular abbreviations.
  • Explain to the patient the types of preliminary examinations.
  • Complete necessary paperwork and perform testing on patients prior to doctor examination.
  • Promote visual field testing and retinal screenings to eligible patients.
  • Perform exam pre-screening.
  • Review prescriptions and/or patient information carefully and identify special needs. Consult with the optician, Doctor or Retail Management when necessary.
  • Ensure equipment, both Doctor’s and pre-test, is properly maintained.

Qualifications

Are you the right fit? – The Suitable Talent

  • Previous retail/optical experience preferred, but not required.
  • Strong customer service skills.
  • Ability to learn optical knowledge.
  • Able to give instruction in a clear and concise manner to customers.
  • Effective interpersonal skills.
  • Excellent organizational skills.
  • Detailed oriented.
  • Multitasking and time-management skills.
  • Professional attitude and appearance.

Additional Information

Taking care of our people

We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates – including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

Please see our website www.nationalvision.com to learn more.

We are an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

Average salary estimate

$35000 / YEARLY (est.)
min
max
$30000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Optometric Technician - Medical Assistant, National Vision

At America’s Best, part of the National Vision family, we’re on the lookout for a dedicated Optometric Technician - Medical Assistant to join our growing team at our Delaware, OH location! If you have a passion for eye care and want to make a difference, then this is the perfect opportunity for you. In this role, you’ll play a crucial part in ensuring high-quality patient care while supporting our optometrists with pre-screenings and examinations. Don’t worry if you lack experience in the optical field because we provide comprehensive training to help you get up to speed. Your day-to-day tasks will include obtaining necessary paperwork, performing tests such as visual fields and retinal screenings, and maintaining a professional and welcoming environment. We also pride ourselves on a balanced work schedule, so you’ll have Sundays off to recharge! With our competitive compensation package, benefits, and opportunities for growth, your career with America’s Best could be just the start of something wonderful in the optical industry. If you love working in a fast-paced environment, enjoy interacting with people, and are eager to learn, we invite you to come and be part of our America’s Best team where everyone deserves to see their best, and live their best!

Frequently Asked Questions (FAQs) for Optometric Technician - Medical Assistant Role at National Vision
What are the primary responsibilities of an Optometric Technician - Medical Assistant at America's Best?

As an Optometric Technician - Medical Assistant at America's Best, your primary responsibilities will include ensuring high-quality patient care, performing exams and tests before the optometrist's examination, maintaining office and equipment cleanliness, understanding ocular terminology, and effectively communicating with patients about preliminary examinations.

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What qualifications are needed for the Optometric Technician - Medical Assistant position at America's Best?

To qualify for the Optometric Technician - Medical Assistant role at America's Best, candidates should possess strong customer service skills, the ability to learn optical knowledge, and possess effective interpersonal abilities. Previous experience in retail or optical settings is preferred but not mandatory.

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Is prior optical experience required for the Optometric Technician - Medical Assistant role at America's Best?

No, prior optical experience is not a requirement for the Optometric Technician - Medical Assistant position at America's Best. We provide robust training to all new hires, ensuring you have the necessary skills and knowledge to excel in the role.

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What is the work schedule like for the Optometric Technician - Medical Assistant at America's Best?

The work schedule for the Optometric Technician - Medical Assistant at America's Best includes typical store hours, and the best part is that we’re closed on Sundays! This gives our team a much-needed day off each week, allowing for a healthy work-life balance.

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What benefits can I expect as an Optometric Technician - Medical Assistant at America's Best?

As an Optometric Technician - Medical Assistant at America's Best, you can expect a competitive compensation package including comprehensive health and dental insurance, a 401k retirement savings plan with company match, paid time off, employee eyewear discounts, and opportunities for professional growth.

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Common Interview Questions for Optometric Technician - Medical Assistant
What interests you about working as an Optometric Technician - Medical Assistant?

When answering this question, highlight your passion for eye care and customer service. Mention how helping others see better is fulfilling for you and how being part of a team dedicated to patient care aligns with your personal values.

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How do you handle stressful situations in a fast-paced environment?

Demonstrate your ability to stay calm under pressure by sharing specific examples of how you've successfully managed stressful situations in the past, prioritizing tasks, and maintaining excellent service.

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What experience do you have in customer service?

Provide detailed examples of past customer service roles you've held. Focus on how your strong communication and interpersonal skills helped create positive experiences for customers, and how you resolved any issues that arose.

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Can you explain ocular terminology and its importance in this role?

Show that you’re willing to learn by discussing common ocular terms you may know. Emphasize your commitment to understanding and utilizing ocular terminology as it helps in effective communication with patients and optometrists.

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How would you promote visual field testing to patients?

Discuss your proactive approach to communication, explaining how you would clearly describe their importance to patients while addressing any concerns they may have to encourage them to participate.

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Describe a time when you had to multitask effectively.

Share a specific instance where you successfully managed multiple responsibilities. Highlight your organizational skills and the steps you took to ensure tasks were completed efficiently and accurately.

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How do you ensure high-quality patient care?

Explain your commitment to patient service and quality. Discuss how you actively listen to patients, ensure their needs are met, and follow up to guarantee their satisfaction while adhering to professional standards.

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What would you do if you noticed a mistake in a patient’s information?

Highlight the importance of accuracy in patient information. Describe how you would promptly address the issue, either by correcting it directly or consulting with the optometrist or office manager for further action.

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How do you maintain equipment in a medical office?

Talk about your attention to detail and commitment to cleanliness. Explain specific practices you would follow to ensure all equipment is well-maintained and ready for use, including regular checks and routine cleaning protocols.

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Why do you want to work at America's Best?

Express enthusiasm for the company's mission of making quality eye care accessible and affordable. Mention any specific values of America’s Best that resonate with you, such as their focus on patient care and supportive work environment.

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Our Mission: We help people by making quality eye care and eyewear more affordable and accessible. Our Vision: We believe everyone deserves to see their best to live their best. Our Values: Empowered to do what's right, committed to creating ha...

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Full-time, on-site
DATE POSTED
December 29, 2024

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