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Director, Payroll Operations.

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If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Our ideal candidate will have the capabilities and experience below:

Compliance:

Deep understanding and proactive monitoring of payroll and time off laws and regulations, including multi-state taxation and state leave laws. Ensure strict adherence and timely updates to maintain compliance.

Software Proficiency:

Demonstrated expertise in payroll software such as Workday, Excel, and other relevant tools. Ability to leverage these platforms to streamline payroll processes and enhance data accuracy.

Data Analysis:

Strong analytical skills to evaluate time off and payroll data, identify trends, discrepancies, and areas for improvement. Utilize data-driven insights to recommend and implement effective solutions.

Proactive Approach:

Exhibit a proactive mindset by identifying areas for improvement and implementing solutions independently. Drive continuous improvement initiatives without waiting for direction.

Adaptability:

Stay abreast of changes in time off and payroll regulations, as well as software updates. Quickly adapt to new requirements, technologies, and processes to ensure smooth transitions and minimal disruptions.

Risk Management:

Identify and mitigate risks related to payroll and absence management. Develop and implement strategies to minimize potential issues and ensure compliance with all relevant regulations.

*This is a hybrid position located in Columbus, Ohio. You will be required to come into the office two days per week.

*This role does not qualify for employer sponsored work authorization. Nationwide does not participate in the STEM OPT extension program.

Job Description Summary

Do you thrive in a fast-paced environment where your work directly impacts the satisfaction and engagement of associates? We work together across organizational lines, with all levels of leaders and employees. If you are a natural problem-solver, have excellent customer service skills and can own and resolve issues, we want to know more about you!

As Director, Payroll Operations, you will design, develop, plan and execute payroll standard methodologies, absence management and time tracking practices. You'll ensure risk governance and compliance with all payroll-related operations and administrative functions and identify and implement automation, data and reporting and process improvements to drive operating efficiency.

Job Description

Key Responsibilities:

Leads team in adhering to established policies, procedures and service level agreements.
Creates, implements and delivers payroll, absence, and time-tracking processes, procedures, and methodologies to ensure high accuracy, effectiveness, and compliance.
Develops communication materials to notify and/or educate associates to share information on time tracking, payroll or absence management changes.
Establishes liaison relationships with industry professionals.
Develops policies, processes, programs and services to optimize payroll operations and delivery to associates, leaders, and board members.
Partners closely with key internal partners such as Human Resources Business Partners (HRBPs), Benefits Planning, HR Shared Services, Compensation Administration, Legal, and Finance to ensure objectives are met and a high-quality associate experience is provided.
Partners with key stakeholders across the enterprise around key payroll transactions, tax filings, monitoring, compliance, communications, and service delivery.
Maintains or enhances controls to ensure compliance with all pertinent regulatory bodies, internal audits, and enterprise risk management programs.
Leads complex projects that involve multiple functions, business partners, systems, and end users.
Develops and delivers programs and activities to encourage the highest level of customer service. Solves highly complex situations and recommends resolutions.
Performs all duties with a high level of discretion. Handles confidential information in a professional manner.
Leads team members through associate life cycle, including performance management, salary planning and administration, training and development, workflow and organization planning, day-to-day management, hiring and placement and disciplinary actions for direct and possibly indirect reports.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Associate Vice President, HR Shared Services. Directs a team of 7-10 associates.

Typical Skills and Experiences:

Education: Undergraduate degree in business, human resources or related field of study strongly preferred. Graduate degree preferred.

Experience: Typically, ten or more years of proven experience in payroll administration, management, HR or Finance. Experience with Workday a plus.

Knowledge, Abilities and Skills: Proven knowledge of legal and financial aspects of payroll and customer service. Ability to engage executive level management. Strong leadership, relationship management, and verbal and written communication skills. Ability to analyze information, conduct presentations, and build reports. Good organizational and listening skills, ability to deal with ambiguity and be innovative. Ability to coach and develop associates. Demonstrated program management; project management; process management; vendor management; problem solving; decision making; planning; and implementation skills. Ability to prioritize work effectively. Strong technical acumen.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resource Business Partner.

Values: Regularly and consistently demonstrates Nationwide Values.

Job Conditions:

Overtime Eligibility: Not Eligible (Exempt)

Working Conditions: Normal office environment.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

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CEO of Nationwide

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Average salary estimate

$110000 / YEARLY (est.)

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$100000K

$120000K

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What You Should Know About Director, Payroll Operations., Nationwide

At Nationwide®, we’re excited to announce an incredible opportunity for a Director of Payroll Operations to join our dedicated team in Columbus, Ohio. This role is perfect for someone who is not just a payroll expert, but also someone who understands the importance of compliance and the value of delivering exceptional service to our associates. As the Director of Payroll Operations, you'll lead our team in developing and executing best-practice payroll procedures, ensuring all aspects are compliant with the latest laws and regulations. Your expertise in payroll software, especially Workday, will be essential as you streamline processes and enhance data accuracy. You’ll also be analyzing payroll data to spot trends and areas for improvement, making you a driving force in our continuous improvement efforts. In this hybrid role, you’ll spend two days a week in our Columbus office, allowing you plenty of opportunities to collaborate with your team. If you enjoy working in a dynamic environment where you can proactively tackle challenges and drive efficiency, we’re eager to hear from you. Not only will you be a leader, but you’ll also serve as a mentor to your team, guiding them through a range of payroll operations and ensuring a positive associate experience. Join us at Nationwide® where we value innovation and strive to create an inclusive culture where everyone feels engaged and appreciated!

Frequently Asked Questions (FAQs) for Director, Payroll Operations. Role at Nationwide

What does the Director of Payroll Operations at Nationwide® do?

The Director of Payroll Operations at Nationwide® is responsible for designing and implementing payroll best practices, ensuring compliance with payroll laws, and leading a team in maintaining high accuracy and effectiveness in payroll processes. This role also involves analyzing payroll data to identify trends and areas for improvement, ensuring a seamless experience for associates.