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Director of Clinical Service (RN or LPN) - Forest Ridge image - Rise Careers
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Director of Clinical Service (RN or LPN) - Forest Ridge

Navion Senior Solutions, a rapidly growing owner and operator of assisted living and memory care communities across the Southeast, is seeking a Registered Nurse (RN) or Licensed Practical Nurse (LPN) to serve as its Director of Clinical Services, a leading provider of Assisted Living & Memory Care services. At Navion Senior Solutions, our Director of Clinical Services is responsible for overseeing the delivery of resident care in a high-quality, cutting-edge Assisted Living and Memory Care Community.

Forest Ridge has partnered with Tapcheck, revolutionizing the way team members get paid! Join our amazing team and be part of a groundbreaking mobile app that allows team members to access their earned wages instantly. Say goodbye to waiting for payday and the stress of financial instability. With Tapcheck, we believe in empowering team members and giving them more control over their finances. With our innovative technology and user-friendly interface, we are reshaping the world of payroll!

Responsibilities

  • Demonstrate positive customer service relations and community’s quality care and service standards.
  • Incorporates wellness philosophy, standards and objective into the evaluation process for staff in the Wellness Department.
  • Provides direct resident care/services and medication management when indicated.
  • Completes and maintains individualized accurate health assessments and updated service plans for each resident.
  • Provides direction as to format and approach to resident care/service management.
  • Ensures community compliance with medication management procedures in accordance with state and company guidelines.
  • Serves on Quality Improvement Committees that include Resident Care management, Infection Control and Safety.
  • Serves as the Infection Control Coordinator following all OSHA safety guidelines.
  • Graduate of an accredited School of Nursing.
  • Have a current state license as a Registered Nurse
  • A minimum of two (2) years experience in a management position in Long Term Care, Assisted Living, or Skilled Nursing with an underlying knowledge in the overall disease processes of the elderly, as well as a familiarity in dealing with residents that have a diagnosis of Dementia.
  • Demonstrated knowledge of nursing practices, techniques and methods as applied to resident care in the geriatric population found in assisted living and memory care.
  • Solid understanding of the requirements for resident assessments and the care planning process.
  • Ability to handle multiple differentiating priorities.
  • Possess written and verbal skills for effective communication with residents, families, and health care team members.
  • Experienced in organizational, time management skills.
  • Demonstrates good judgment, problem solving and decision-making skills.
  • Minimum of two (2) years of supervisory and management experience.
  • Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications.
  • Demonstrates knowledge of federal, state and local adult care regulations.
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • PTO for full time positions
  • Short & Long Term Disability Insurance
  • Life Insurance
  • Career Advancement Opportunities

#RNW

What You Should Know About Director of Clinical Service (RN or LPN) - Forest Ridge, Navion Senior Solutions

At Navion Senior Solutions, we're looking for a passionate Director of Clinical Services to join our Forest Ridge community, where compassion meets innovation! As a Registered Nurse or Licensed Practical Nurse, you'll be at the forefront of providing top-notch care in our assisted living and memory care environments. Your role is pivotal – you'll oversee the quality of resident care, implement wellness standards, and ensure that our community meets all compliance guidelines. Imagine being part of a system that utilizes cutting-edge technology like Tapcheck, which transforms how our team gets paid by allowing instant access to earned wages. This isn’t just a job; it's an opportunity to be part of a forward-thinking organization that values its team. With responsibilities ranging from conducting health assessments to serving on quality improvement committees, your expertise will shine through. Not to mention, you'll need at least two years of managerial experience in long-term care or related fields, excellent communication skills, and a solid understanding of the care planning process. At Navion, we believe in supporting our staff with competitive benefits and opportunities for advancement, ensuring you can grow alongside your career. Join us in creating a supportive community that puts the needs of residents first, while also embracing innovative solutions for our dedicated team members. Ready to make a difference? We’d love to have you on board!

Frequently Asked Questions (FAQs) for Director of Clinical Service (RN or LPN) - Forest Ridge Role at Navion Senior Solutions
What are the key responsibilities of the Director of Clinical Services at Navion Senior Solutions?

The Director of Clinical Services role at Navion Senior Solutions entails overseeing resident care in our assisted living and memory care community. You will be responsible for maintaining high standards of quality care, conducting health assessments, managing medication protocols, and implementing wellness programs. Additionally, you'll participate in quality improvement committees to uphold safety and infection control protocols.

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What qualifications do I need to be a Director of Clinical Services at Forest Ridge?

To qualify as the Director of Clinical Services at Forest Ridge, you must be a graduate from an accredited School of Nursing and hold a current state license as a Registered Nurse or Licensed Practical Nurse. Additionally, you should possess at least two years of management experience within long-term care settings, along with solid knowledge of geriatric nursing practices.

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How does the Director of Clinical Services contribute to the overall performance at Navion Senior Solutions?

As the Director of Clinical Services, you play a crucial role in promoting high-quality care standards and customer service at Navion Senior Solutions. Your leadership will guide the wellness department, ensuring that residents receive personalized care tailored to their needs, which ultimately enhances the overall performance and reputation of Forest Ridge.

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Can you describe the team culture at Navion Senior Solutions?

Navion Senior Solutions fosters a collaborative and supportive team culture. We value open communication and empower our team members to take control of their financial well-being with innovative tools, like Tapcheck. This positive environment encourages professional development and career advancement, ensuring everyone feels valued and motivated.

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What benefits can I expect as a Director of Clinical Services at Forest Ridge?

As a Director of Clinical Services at Forest Ridge, you'll receive a competitive benefits package that includes health care plans, retirement options, PTO for full-time positions, short and long-term disability insurance, and life insurance. Navion Senior Solutions is dedicated to your well-being and professional growth.

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Common Interview Questions for Director of Clinical Service (RN or LPN) - Forest Ridge
How do you prioritize care for residents in assisted living and memory care?

When prioritizing care for residents, I first assess their individual needs through regular health evaluations and collaboration with the care team. This allows me to understand each resident's unique requirements and ensure that care plans are tailored accordingly, fostering an environment where residents receive personalized attention.

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Can you describe your experience with managing a nursing team?

In my previous management roles, I focused on fostering open communication, setting clear performance expectations, and providing ongoing training for my nursing team. I believe in empowering my team through shared decision-making and encouraging a collaborative approach to resident care.

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What strategies do you use for effective communication with families and residents?

I employ active listening and empathy to create a trusting relationship with families and residents. Regular meetings, updates on resident progress, and transparency about care plans are essential to ensure that everyone is informed and feels involved in the care process.

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Describe how you handle medication management in a long-term care facility.

Medication management is critical in long-term care. I ensure compliance with state regulations by implementing strict protocols for medication administration, conducting regular training for staff, and performing audits to guarantee that medications are administered safely and accurately to each resident.

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What is your approach to dealing with difficult situations, such as resident behavior issues?

In addressing difficult situations, I approach them with patience and understanding. I assess the underlying causes of the behavior, engage with both residents and their families, and collaborate with my team to develop effective intervention plans that prioritize resident dignity and emotional well-being.

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How do you stay updated with the latest healthcare regulations and practices?

I stay updated by attending industry conferences, participating in continuing education courses, and networking with other professionals. I also subscribe to relevant journals and follow regulatory updates to ensure that my knowledge remains current and applicable.

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What is your experience with quality improvement initiatives?

I have led several quality improvement initiatives aimed at enhancing resident care and reducing safety incidents. By collaborating with interdisciplinary teams, I analyze data and implement changes based on best practices while actively seeking feedback from staff and residents to assess the effectiveness of these initiatives.

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How do you manage time effectively in a fast-paced long-term care environment?

Effective time management in a fast-paced environment requires prioritization and organization. I use tools such as task lists and schedules to ensure that urgent resident needs are met promptly while also allocating time for team meetings and administrative duties.

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What role do you believe technology plays in enhancing resident care?

Technology plays a significant role in improving resident care by streamlining processes, facilitating communication, and providing telehealth services. I advocate for the adoption of innovative tools that enhance care delivery and empower both staff and residents.

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Why do you want to work as the Director of Clinical Services at Navion Senior Solutions?

I am eager to work at Navion Senior Solutions because I admire the organization’s commitment to high-quality resident care and innovative solutions, like Tapcheck. Joining a team that prioritizes both resident and staff well-being aligns with my professional values and aspirations in clinical leadership.

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Headquartered in Raleigh, North Carolina, Navion's locally operated communities proudly offer high-quality service and care along with the warmth and hospitality of home. We're leaders in providing assisted living, independent living, memory car...

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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 23, 2024

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