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Vendor & Financial Partnerships Coordinator

Not Your Typical Vendor & Financial Partnerships Coordinator Role 

 Contract Type: 12-Month Fixed-Term Contract

We’re looking for a highly organised and detail-oriented coordinator to join our team on a 12-month maternity cover contract. This hybrid role supports both third party management and financial partnerships, providing a unique opportunity to gain cross-functional experience in governance, regulatory compliance, third-party risk, and partner operations.

Working across two key teams, you’ll be responsible for coordinating vendor and financial partner onboarding, maintaining oversight of contracts and compliance, and supporting regular reporting and performance reviews. You’ll collaborate closely with internal stakeholders in compliance, finance/treasury, client solutions and legal, while helping to drive efficient processes and maintain audit-ready documentation.

Who We Are 

We are transforming payments for global platforms and e-commerce businesses. As the world’s first payments curation platform, we simplify cross-border transactions by uniting best-in-class infrastructure into a seamless ecosystem, enabling businesses to scale and operate effortlessly across borders. Cross-border workforce payments are slow, expensive, and outdated. We can’t be. Businesses rely on us to pay their people accurately and on time - contractors, freelancers, and employees across the globe. When we say we’ll deliver, failure isn’t an option. If we don’t do what we said we would, people don’t get paid - not just a transaction delayed, but real workers left without wages. That means a developer in Argentina missing their paycheck, a freelancer in the Philippines unable to pay rent, or a contractor in Poland unable to get to work. No excuses. No passengers. No tolerance for politics or mediocrity.

What You’ll Be Doing:

  • Coordinating end-to-end onboarding and offboarding processes for vendors and financial partners.
  • Managing the coordination and administration of outsourcing arrangements to ensure compliance with Navro's framework.
  • Maintaining accurate, up-to-date contract and agreement records, meticulously tracking renewals, expirations, and key obligations.
  • Monitoring third-party risk, covering areas like access controls, data security, and ongoing regulatory alignment.
  • Supporting regular vendor performance reviews through diligent tracking and reporting of key KPIs.
  • Assisting the Financial Partnerships team in cultivating and maintaining excellent relationships with key banking partners.
  • Supporting the creation and upkeep of presentations and other materials essential for driving growth with banking partners.
  • Assisting with monthly reporting and ensuring accurate logging of financial partner performance and agreement status.
  • Liaising effectively with internal Finance and Compliance teams for due diligence, documentation management, and audit readiness.
  • Actively contributing to process improvements and supporting the adoption of tools to enhance operational tracking and governance.

What We’re Looking For:

⚡ Experienced Operator: 2+ years in vendor management, compliance, partnerships, or a related operations role, ideally within a dynamic environment like fintech or finance. 

⚡ Governance Aware: Experience with contract tracking, governance frameworks, or third-party oversight is preferred. Familiarity with relevant regulations (CBI, GDPR, DORA) is a significant advantage. 

⚡ Detail-Obsessed: Your superpower is meticulous attention to detail, ensuring accuracy in records, compliance checks, and reporting. 

⚡ Process Improver: You have a knack for spotting inefficiencies and enjoy contributing to better, more streamlined operational workflows and tracking. 

⚡ Collaborator Extraordinaire: You work seamlessly across different functions (Finance, Compliance, Partnerships) and levels, managing stakeholder communications effectively. 

⚡ Clear Communicator: Excellent documentation and communication skills are essential for clarity and coordination. 

⚡ Banking Navigator (Advantageous): An understanding of how to navigate relationships with Tier 1 Banks is beneficial. 

⚡ Tool Proficient: Comfortable and skilled with standard business tools (Excel, PowerPoint, SharePoint) and ideally experienced with specific reporting or contract management systems.

Why Navro?

  • Lead and Shape the Future: This is your chance to build and grow a market from zero to one.
  • Make Real Impact: Your decisions will directly shape Navro’s growth journey.
  • Innovative Environment: Be at the forefront of Fintech innovation and payments disruption.
  • Career-Defining Role: This isn’t just another job. It’s a legacy.

Ready to Build Something Big?

This is your chance to leave your mark. If you’re ready to lead, build, and grow with the intensity that only startups offer, we want to hear from you.

Apply now and be part of Navro’s journey to revolutionise payments with us.

As part of this role you will receive the following:

  • You will enjoy 26 days of annual leave (excluding Bank holidays)
  • Volunteering & Compassionate leaves
  • Maternity and Paternity leaves
  • Private Healthcare 
  • Company Options Scheme
  • Team socials 
  • Comprehensive, interactive & engaging Training - Leadership, Communication and Presentation Skills, Behavioural Profiling, Conflict Management, etc
  • Career frameworks
  • Flexibility surrounding other commitments; within your team we will work around child-care or other appointments you have. We just ask for advance notice!
  • For those London Based 2-3 days per week in office 
  • Working in a diverse and inclusive environment where we ensure that our people thrive

Navro does not accept unsolicited resumes from search firms/recruiters. Navro will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

What You Should Know About Vendor & Financial Partnerships Coordinator, Navro

Are you ready to make an impact as a Vendor & Financial Partnerships Coordinator with Navro? In this exciting role, you’ll be the backbone of our vendor and financial partner management, making sure everything runs smoothly during a 12-month maternity cover contract. Your days will be filled with coordinating onboarding processes, maintaining compliance records, and supporting our teams in achieving seamless operations. You’ll collaborate with finance, compliance, and legal stakeholders to manage contracts and ensure everything is audit-ready. It’s a unique opportunity to dive into governance and regulatory compliance while driving positive change in our processes. At Navro, we’re revolutionizing the payments landscape, enabling businesses worldwide to operate across borders effortlessly. This role isn't just about tasks; it's about making sure people get paid on time—because we understand the real-world impact of our work. As the world’s first payments curation platform, we pride ourselves on our commitment to excellence and precision. If you’re detail-oriented and looking for a role that challenges and inspires you, we want to hear from you. This is your chance to be part of an innovative fintech company that values growth, collaboration, and a proactive approach to tackling challenges. Ready to take the next step in your career and drive meaningful change? Join us on our journey to transform payments for global platforms and e-commerce businesses.

Frequently Asked Questions (FAQs) for Vendor & Financial Partnerships Coordinator Role at Navro
What are the main responsibilities of a Vendor & Financial Partnerships Coordinator at Navro?

As a Vendor & Financial Partnerships Coordinator at Navro, your key responsibilities will include managing the end-to-end onboarding and offboarding processes for vendors and financial partners. You'll be ensuring compliance with Navro's governance framework, maintaining accurate records of contracts, and supporting regular reviews of vendor performance. Your role will involve tracking key performance indicators and liaising with various internal teams to promote efficient processes and audit-ready documentation.

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What qualifications are needed to become a Vendor & Financial Partnerships Coordinator at Navro?

To become a Vendor & Financial Partnerships Coordinator at Navro, you typically need at least 2 years of experience in vendor management, compliance, or a related operational role, preferably in a fintech or finance environment. Familiarity with governance frameworks and contract management is advantageous, and experience with regulations such as CBI, GDPR, or DORA will set you apart. Attention to detail and excellent communication skills are essential for this role.

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What skills are crucial for success as a Vendor & Financial Partnerships Coordinator at Navro?

Success in the Vendor & Financial Partnerships Coordinator role at Navro requires strong organizational skills, a keen eye for detail, and the ability to handle multiple tasks efficiently. Excellent communication skills will help you collaborate across various functions, while proficiency in standard business tools like Excel and PowerPoint will support your reporting and documentation tasks. A proactive mindset for process improvement will also be highly beneficial.

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How does Navro support the professional development of its Vendor & Financial Partnerships Coordinators?

Navro is dedicated to the professional development of its employees, including those in the Vendor & Financial Partnerships Coordinator position. You'll have access to comprehensive, interactive training on key topics such as leadership, communication skills, and conflict management. Additionally, our team-oriented environment promotes continuous learning and collaboration, empowering you to grow in your role and advance your career.

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What does the work environment look like for a Vendor & Financial Partnerships Coordinator at Navro?

At Navro, the work environment is innovative and collaborative, focused on transforming the payments landscape. As a Vendor & Financial Partnerships Coordinator, you would be part of a diverse and inclusive team where everyone's contributions are valued. The company also offers flexibility regarding working conditions, allowing you to balance professional duties with personal commitments. This dynamic setting encourages creativity and efficiency, making every day an opportunity for growth.

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Common Interview Questions for Vendor & Financial Partnerships Coordinator
Can you describe your experience with contract management as a Vendor & Financial Partnerships Coordinator?

When responding to this question, highlight specific instances where you've managed contracts, including tracking renewals and compliance documentation. Explain the tools you used for contract management and how you ensured that all agreements were kept up to date and audit-ready. Providing concrete examples will demonstrate your familiarity with the challenges and requirements that come with the role.

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How do you handle vendor onboarding and compliance processes?

In your answer, outline your approach to onboarding vendors, emphasizing the importance of a systematic procedure. Discuss how you ensure compliance with governance frameworks and relevant regulations. Share any best practices you've developed to streamline onboarding processes and maintain clear communication with vendors throughout their integration.

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What strategies would you employ to monitor third-party risk in collaboration with partners?

When answering this question, discuss risk assessment methodologies you've employed in the past, such as regular audits and performance reviews. Explain how you track key risk indicators and collaborate with stakeholders to mitigate potential risks. Highlight your understanding of data security and regulatory alignment to illustrate your proactive approach to risk management.

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Could you share an example of a process improvement you've implemented in a previous role?

Share a specific example that demonstrates your ability to identify inefficiencies in processes and your reasoning for implementing changes. Detail the steps you took to improve the workflow, the tools or techniques used, and the outcome of your efforts. Emphasize how your improvements positively impacted the team or organization and reinforced a culture of continuous improvement.

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How would you ensure clear communication with internal stakeholders in your role?

When discussing your communication strategies, mention the importance of establishing open channels of communication among internal teams. Describe your experience in creating documentation and reports that clarify expectations and responsibilities. Highlight your adaptability in communicating with both technical and non-technical stakeholders to foster collaboration.

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What do you understand about our company's values and how do they align with your work style?

It's important to research Navro's values before the interview. Discuss how their commitment to innovation, integrity, and collaboration resonates with your own professional principles. Share examples from your experience that illustrate how you’ve embodied similar values in your previous roles and how you'd continue to do so as a Vendor & Financial Partnerships Coordinator.

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What tools or systems are you proficient with that would aid in this role?

In your response, discuss the various business tools you are familiar with, such as Excel for data tracking, PowerPoint for presentations, and any contract management or reporting systems you've used. Specify how these tools have helped you succeed in past positions and how you'd utilize them effectively as a Vendor & Financial Partnerships Coordinator at Navro.

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How do you prioritize your tasks when managing multiple vendors and financial partners?

Explain your time management approach and any specific techniques you use to prioritize tasks effectively. Discuss how you assess urgency versus importance when deciding what to focus on first and share examples of how you've successfully managed competing priorities without sacrificing quality or compliance.

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Can you describe a challenging situation you faced in vendor management and how you resolved it?

When answering this question, detail a specific challenge related to vendor management and how you approached the issue. Explain the steps you took to resolve the situation, emphasizing your problem-solving skills and the positive outcome that resulted. Highlight any lessons learned and how they helped you grow in your role.

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Why do you want to work with Navro as a Vendor & Financial Partnerships Coordinator?

Your answer should reflect your enthusiasm for Navro's mission and values. Express how you align with their commitment to revolutionizing payments and highlight specific aspects of the company that attract you, such as their innovative approach or dynamic work culture. Reinforce your readiness to contribute to Navro's exciting journey and make an impact.

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Full-time, hybrid
DATE POSTED
April 18, 2025

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