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HRIS Data Import Specialist

NEOGOV is a fast-growing SaaS leader in the Public Sector with a mission to serve the people who serve the people. Our clients use our software to manage their employee lifecycle from hire to retire by streamlining processes in our centralized platform. We are passionate about technology, focused on customer success, and have an entrepreneurial environment where innovation is encouraged and rewarded.NEOGOV is one of the top 50 fastest growing private software companies in the U.S. — Sound like a company you'd like to join? We are looking for top talent to make significant contributions to our products, technology, and customers.The Data Import Specialist is to join our HRIS DWC Team (Data and Integrations). In this position, you will work with a team of highly skilled consultants, managers, developers and subject matter experts. With general direction and some latitude for independent judgment and discretion, this position is responsible for data analysis and technical support for inbound and outbound data quality. You will be supporting multiple integration initiatives for NEOGOV clients and work cross functionally with internal and external partners.• Evaluate and monitor data quality including exception and error handling at a complex level. Research data discrepancies and address issues by working with our clients and cross functional partners to resolve errors/issues.• Communicate with internal and external clients and vendors to provide support regarding file specifications and data quality issues in a timely and effective manner.• Develop, maintain and provide documentation on processes, scripts and case resolution procedures for future reference or use.• Provide guidance and training for new team members on file processing, exception and error handling.• Acquire/enhance application expertise to become more knowledgeable about evolving system analysis, programming and database technology. This may be accomplished by attending training, seminars and interfacing with senior level practitioners.• Perform other duties as assigned or apparent.• Ability to analyze and monitor data updates to ensure integrity of data, working with electronic files• Experienced working in a client facing environment• Able to drive results and display a sense of urgency• Able to interact effectively with team members, clients, developers and other staff• Strong communicator with excellent interpersonal skills• Strong customer service orientation• Able to adapt to the changing demands of business• Advanced analytical thinker with the ability to quickly assess client and systems issuesWhat You Have• Bachelor’s Degree in Information Technology, Business Administration or a closely related field or equivalent combination of education and experience• Three to five years of technical work experience involving data management/integrations.• Experience with working with public sector customer preferred but not required• Experience with SFTP and APIs• Experience building and mapping data file imports & exports• Experience with HR and/or TMS software and relative processes preferred• Experience with Saas technology model• Familiarity with HRIS, Benefits, G/L, Payroll, Time/Attendance and 834 integrations strongly preferred• Strong spreadsheet skills• Familiarity with SQL is a plus• Competitive Wages• Comprehensive Benefits package (medical, dental, vision, etc.)• Generous PTO to support work-life balance• 401K/RRSP Matching• Paid Parental Leave• Autonomy to grow and find your career path with supportive leadership• Remote working opportunities• Inclusive and diverse work environmentNEOGOV does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.#LI-REMOTE
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$70000K
$90000K

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What You Should Know About HRIS Data Import Specialist, NEOGOV

Join NEOGOV as an HRIS Data Import Specialist and become part of a fast-growing SaaS leader based in El Segundo, CA, dedicated to serving those who serve the public. Our innovative software helps organizations manage their employee lifecycle efficiently from hire to retire. As an HRIS Data Import Specialist, you will collaborate with a dynamic team of consultants, managers, and developers to improve data quality across our client integrations. You'll dive deep into data analysis and provide technical support for both inbound and outbound processes. Your role will involve evaluating and monitoring data quality, addressing discrepancies, and ensuring seamless communication with clients and vendors about file specifications. You'll also create and maintain documentation and help train new team members, fostering a culture of knowledge sharing. With opportunities to enhance your skills through training and a supportive leadership environment, you'll be well-positioned to make meaningful contributions to our innovative products. We value adaptability, effective communication, and a commitment to outstanding customer service. If this sounds like the right fit for you, we invite you to check out this unique opportunity at NEOGOV!

Frequently Asked Questions (FAQs) for HRIS Data Import Specialist Role at NEOGOV
What are the main responsibilities of the HRIS Data Import Specialist at NEOGOV?

The HRIS Data Import Specialist at NEOGOV is primarily responsible for data analysis and technical support for the integrity of inbound and outbound data. Key duties include evaluating data quality, handling exceptions, and researching discrepancies. You will also communicate with internal and external clients to assist with data quality issues and maintain documentation on processes for future reference.

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What qualifications do I need to apply for the HRIS Data Import Specialist position at NEOGOV?

To apply for the HRIS Data Import Specialist role at NEOGOV, candidates should possess a Bachelor’s Degree in Information Technology, Business Administration, or a related field, along with three to five years of relevant technical experience in data management and integrations. Experience with public sector clients, SaaS technology, and HR processes is preferred.

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What skills are essential for an HRIS Data Import Specialist at NEOGOV?

Essential skills for the HRIS Data Import Specialist role at NEOGOV include strong analytical abilities to evaluate and monitor data updates, excellent communication skills for client interactions, and familiarity with SQL and spreadsheet tools. Experience with data file imports/exports, SFTP, and APIs is also beneficial.

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What can I expect in terms of company culture as an HRIS Data Import Specialist at NEOGOV?

At NEOGOV, we foster an inclusive and diverse work environment where innovation is encouraged. As an HRIS Data Import Specialist, you'll be part of a supportive team that values collaboration and continuous learning, with opportunities for professional growth and a commitment to work-life balance.

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Does NEOGOV offer remote work options for the HRIS Data Import Specialist role?

Yes, NEOGOV provides remote working opportunities for the HRIS Data Import Specialist role, allowing you to maintain a flexible work environment while contributing to our mission to support public sector clients.

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Common Interview Questions for HRIS Data Import Specialist
Can you explain your experience with data management and integrations?

In your response, describe specific projects or roles where you managed data quality or worked on integrations. Highlight the tools and methodologies you used and any challenges you overcame to demonstrate your competence in data analysis.

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How do you handle data discrepancies in your work?

Discuss your process for investigating data discrepancies, including collaborating with clients and teams to gather information, diagnosing the root causes, and implementing solutions. Showcase any experience you have with documenting these processes for future reference.

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What tools do you use for data import/export tasks?

Share the specific tools you have experience with, such as SFTP, APIs, or HR software. If you have experience working with SQL, highlight that as well, as it may be particularly relevant to the role.

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Describe a time when you had to communicate technical information to a non-technical audience.

Provide an example that illustrates your ability to simplify complex data-related concepts for non-technical stakeholders. Discuss the methods you used to ensure understanding, and the positive outcome that resulted from this communication.

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How do you prioritize your tasks when managing multiple projects?

Talk about your time management strategies, such as using project management tools, setting clear deadlines, and prioritizing tasks based on urgency and importance. Emphasize your ability to remain organized and focused under pressure.

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What steps do you take to ensure data integrity?

In your response, explain your methods for monitoring data updates and conducting regular audits. Emphasize your analytical skills and attention to detail and provide examples of how you've resolved data integrity issues in the past.

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Can you give an example of your experience with client-facing roles in data management?

Share a specific experience where you worked directly with clients on data-related issues. Highlight your communication skills, ability to identify client needs, and any positive feedback you received from customers.

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What do you consider to be the most challenging aspect of being an HRIS Data Import Specialist?

Discuss challenges such as managing client expectations or addressing complex data issues, along with how you approach these challenges. Highlight your problem-solving skills and resilience in navigating difficult scenarios.

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What do you hope to achieve in this HRIS Data Import Specialist position at NEOGOV?

Explain your career goals and aspirations within the company, emphasizing your desire for professional growth and the contributions you aim to make to NEOGOV's success and client satisfaction.

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How do you stay updated on trends in data management and HR technology?

Convey your commitment to continuous learning through methods such as attending industry webinars, participating in training sessions, and reading relevant articles or journals. This demonstrates your proactive approach to professional development.

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We Serve the People Who Serve the People

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Full-time, remote
DATE POSTED
December 5, 2024

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