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Quality Technician - Night Shift

Foods people love. Brands people trust. And a career that nourishes your future like no other.If you're driven by the passion to do something meaningful that changes lives, Nestlé is the place for you. Nestlé USA is one of seven operating companies that make up Nestlé’s presence in the United States. We're in 97% of American homes, and as the leading food and beverage company, our goals are to continue to deliver quality food and beverage products, strengthen our local communities, and reduce our environmental and climate impact.We’re determined to challenge the status quo and be better tomorrow than we are today. As individuals and teams, we embrace our entrepreneurial culture and have created a workplace where collaboration is essential, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day. Here, you will find limitless opportunities to learn and advance your career and feel empowered to succeed in the workplace and beyond. Because our focus is not only on nourishing our customers, but also about enriching you.This position is not eligible for Visa Sponsorship.We’re expanding our factory network and introducing a new manufacturing facility designed with the climate in mind. Our Glendale, Arizona production factory is abrand new, state-of-the-art facility and distribution center with cutting-edge technology and advanced systems designed with sustainability at the forefront. Innovativewater recycling processes, zero waste to landfill, and fully recyclable product packaging made from food-safe materials are just some of the programs we’veimplemented to support Nestlé’s ambition for zero environmental impact by 2030.POSITION SUMMARYThe Quality Assurance Technician (“QA tech”) is a primary executor of food safety culture through several analyses of raw materials, finished goods, and packaging. With the startup of the overall Nestle Glendale site producing CoffeeMate Liquid Creamer, the quality technician will have a unique opportunity to help startup laboratories both on and off the production areas. The QA tech will be able to grow coaching and training capabilities with starting up a new site and have ample interaction with several areas of the business to grow personal competencies. This position partners with all other areas of the manufacturing facility to ensure every bottle that goes out the door meets all Nestle specifications and is of the highest quality our consumers expect!RESPONSIBILITIES• Create a safe work environment through risk predictions and discussion amongst team in regularly scheduled operational reviews (ORs)• Verify Nestle Quality Assurance Center (NQAC) global methods for the overall site by evaluating local SOPs for each analysis against global methods to ensure• compliance and fit-for-purpose• Drafting, finalizing, and reviewing standard operating procedures (SOPs) and creating training material in digital systems to be used for future production operators• and quality technicians• Cross functionally works with other groups in order to perform problem solving analyses potentially involving quality related issues• Train and coach current and future production operators, quality technicians/specialists, and other relevant personnel to perform and record results for analytical• processes Manage raw material/packaging receipt and movement within site, including but not limited to, receipt in SAP digital system, analysis of material condition, and• potential additional testing• Verify food safety and consistency of finished product through sample collection, analytical testing, and other verification activities both on and off the production• floor• Plate microbiology samples of finished product daily to evaluate food safety risk• Record results for verification into SAP and other digital systems as needed• Perform control checks and calibrations on analytical equipment, both on the production floor and in main laboratory spaces at a specified frequency (ie. Daily,• weekly, etc.)• Record results for verification into SAP and other digital systems as needed• Maintain laboratory environment that is clean, orderly, and safe by following proper Nestle policies, procedures, and techniques• Take daily temperature and relative humidity measurements of necessary analytical and food safety areas within the lab, including but not limited to, laboratory• refrigerator(s), incubator(s), oven(s), etc.• Oversee inventory of supplies and laboratory consumables with ordering material as required, as well as upkeeping and reporting unusable equipment list• Follow most up to date Nestle Guidelines for Good Laboratory Practices (GLP) to ensure physical safety, as written in the established Internal Control Plan (ICP)• Preserve equipment conditions, as specified in the ICP• Participate in various activities to constantly evolve and update laboratory practices to ensure physical safety and accurate, precise results throughout the year (ie.• Revising procedures, create optimized process flows, etc.)• Utilize quality data to trend issues involving analytical processes or other quality related issues• Escalate raw material issues to the appropriate group through electronic workflows and follow through with root cause analysis (RCA)• Completion of quality and food safety internal audits of the facilityREQUIREMENTS• Required: High School Diploma or GED• Preferred: Associate degree in chemistry, biology, general science, or related field• Open to flexing normal working time (shift, hours, weekends, etc.) as needed and helping cover other areas of quality in order ensure production success of the• highest product qualityEXPERIENCE• Two years of industry experience, preferably in a GLP factory• Experience in beverage manufacturing, particularly in areas of Quality Assurance, production, or other related fieldsDESIRED SKILLS• SAP and other digital systems• Project management• Communication with vendors and other external interested parties• Collaboration in both small and large teams consisting of different functions, to raise quality concerns and wins to others• Convey information in multiple formats for training and coaching of quality processes as needed for all learning type to understand• Willingness to learn as an individual contributor and within a team dynamic• Proactive individual that takes ownership over quality processes and continuous improvement of operation• Adaptability with a growing team and facility• Take initiative in creating and acting on development opportunities for future career paths within Nestle327102It is our business imperative to remain a very inclusive workplace.To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.This position is not eligible for Visa Sponsorship.Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy
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What You Should Know About Quality Technician - Night Shift, Nestlé

Are you passionate about quality and food safety? Nestlé is looking for a Quality Technician for the Night Shift at our brand new, state-of-the-art facility in Glendale, AZ. Join a company renowned for delivering foods people love and trust, where your role as a QA tech will be integral in ensuring that every product meets the high standards our consumers expect. You’ll be at the heart of our operations, verifying the quality of raw materials and finished goods while collaborating closely with various teams in a dynamic manufacturing environment. Your analytical skills will shine as you perform vital testing, draft standard operating procedures, and coach fellow team members to enhance their quality assurance expertise. With opportunities for personal growth and career advancement, you’ll be empowered to make a difference every day, all while benefiting from our innovative approach to sustainability. At Nestlé, you’re not just a number: you’re a key player in the team, contributing to our mission of nourishing lives and making a positive impact on the environment. If you're ready to take on a rewarding challenge in a forward-thinking company, this is the place for you!

Frequently Asked Questions (FAQs) for Quality Technician - Night Shift Role at Nestlé
What are the primary responsibilities of a Quality Technician at Nestlé?

As a Quality Technician at Nestlé, your main responsibilities will include conducting thorough analyses of raw materials and finished goods, implementing food safety procedures, and ensuring compliance with Nestlé quality standards. You'll also participate in drafting and reviewing standard operating procedures, as well as coaching and training team members to uphold quality guidelines. Essentially, you’ll play a pivotal role in maintaining the quality and safety of our products.

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What qualifications do I need to become a Quality Technician at Nestlé?

To qualify for the Quality Technician position at Nestlé, a minimum of a High School Diploma or GED is required. An associate degree in chemistry, biology, or a related field is preferred. Additionally, having at least two years of experience in a GLP factory or beverage manufacturing can be beneficial. Experience with SAP and strong communication skills will further enhance your application.

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What is the work environment like for a Night Shift Quality Technician at Nestlé?

The work environment for a Night Shift Quality Technician at Nestlé is collaborative and fast-paced. You’ll be working with advanced technology in a state-of-the-art facility designed for sustainability. Safety is a major focus, and you will have opportunities to engage with various teams across the organization, ensuring that products meet the highest standards before they reach consumers. Expect to be part of an agile team that values innovation and proactive problem-solving.

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How does Nestlé support career growth for Quality Technicians?

Nestlé is committed to the professional growth of its employees. As a Quality Technician, you will have access to training programs, mentorship opportunities, and the ability to take on various roles across the facility. The company encourages a culture of learning and continuous improvement, making it an ideal workplace for those who are eager to advance their careers in quality assurance and operational excellence.

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What is the importance of food safety in the Quality Technician role at Nestlé?

In the role of a Quality Technician at Nestlé, food safety is paramount. You will be responsible for verifying the safety and consistency of products through rigorous testing and analysis. Your role ensures that all products not only meet Nestlé’s high standards but also protect consumer health. This means actively engaging in food safety protocols and contributing to a culture of accountability that prioritizes the well-being of our customers.

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Common Interview Questions for Quality Technician - Night Shift
Can you explain your experience with quality assurance processes?

When answering this question, detail your specific experiences related to quality assurance, such as analytical testing or SOP management. Provide examples of how you have maintained high-quality standards and resolved issues in previous roles to showcase your expertise in the field.

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How do you prioritize safety and quality in your work?

Discuss your approach to balancing safety and quality. Emphasize your commitment to following protocols, conducting regular checks, and continuously seeking improvement in processes to ensure that product quality and safety are never compromised.

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What steps do you take to resolve quality-related issues?

Describe your problem-solving methodology, including identifying the root cause of the issue, implementing corrective actions, and following up to ensure the problem does not recur. Share any specific instances where you successfully resolved a quality issue.

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How do you ensure compliance with SOPs?

Talk about your experience reviewing and adhering to standard operating procedures. Highlight your attention to detail and your proactive approach to ensuring compliance by regularly assessing and updating SOPs as needed.

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What analytical methods are you experienced with?

Mention the specific analytical methods you have used in your previous work, such as microbiological testing or chemical analysis. Explain how these methods contributed to quality assurance and the integrity of the products.

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Can you give an example of a successful training session you've led?

Share a brief story about a training session you facilitated, focusing on the methods you used, the audience's response, and the positive outcomes that resulted from your training. This demonstrates your ability to coach and guide others effectively.

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In your opinion, what makes an effective team in quality assurance?

Highlight characteristics such as communication, collaboration, and shared accountability. Discuss how these traits contribute to a successful quality assurance team and your experience in fostering such an environment.

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How do you handle a situation where you disagree with a colleague regarding quality standards?

Discuss the importance of open dialogue and collaboration. Outline your approach to addressing disagreements, focusing on data-driven discussions and finding common ground to ensure product quality remains the top priority.

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What motivates you to work in quality assurance?

Share your passion for food safety and quality. Explain how the impact of providing safe and high-quality products to consumers drives you and aligns with the mission of Nestlé.

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Why do you want to work at Nestlé as a Quality Technician?

Customize your answer to reflect your admiration for Nestlé’s commitment to quality and sustainability. Talk about how the company's values resonate with you, and express your enthusiasm for contributing to their mission of nourishing lives.

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Unlocking the power of food to enhance quality of life for everyone, today and for generations to come.

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December 8, 2024

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