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General Manager - Chicago

About Us:

Step into Next Health, where innovation meets longevity. Established over 8 years ago, we have flourished into the leader source of functional medicine and wellness throughout the United States, fueled by an unstoppable mission to advance health optimization and longevity. We are not just leaders in health optimization; we are pioneers!


At Next Health, our mission is more than a statement; it is a promise to transform lives. Through groundbreaking functional medicine practices, we empower individuals to unlock their fullest potential, enhancing their vitality and well-being. With a relentless dedication to leveraging the latest advancements, we guide our clients in taking their health to the next level!


Your Impact

The General Manager will ensure the execution of smooth and efficient operational procedures enabling Next Health to provide the highest level of customer service and achieve financial success.


Job Description

As General Manager, your responsibilities will include:

- Embrace and uphold Next Health's core values and mission.

- Collaborate in coordinating, facilitating, and executing robust relationships with team members and internal stakeholders. This entails overseeing and managing compliance, policies, and procedures.

- Ensure the smooth and efficient execution of operational procedures through effective leadership, enabling the Next Health team to deliver exceptional customer service.

- Ensure strict adherence to HIPAA regulations regarding patient privacy.

- Guarantee that all patient care and services not only meet but surpass regulatory and industry standards.

- Provide oversight for all facility employees, including Nurse Practitioners, Registered Nurses, Medical Assistants, Customer Experience Manager, and Health Hacker.

- Manage the financial performance of the facility for financial sustainability.

- Stay updated on legal compliance, safety regulations, and evolving safety measures.

- Actively contribute to generating location-specific business in collaboration with the sales and marketing division.

- Actively develop team members and conduct consistent employee reviews and performance evaluations — uphold positive team morale consistently.

- Cultivate and sustain strong relationships with patients, healthcare providers, and community stakeholders.

- Ensure a safe and secure environment for both patients and staff within the facility.

- Supervise the presentation and maintenance of the facility, ensuring aesthetic appeal, proper functionality, and prompt resolution of maintenance issues.


What to Expect / What You’ll Do

- Lead and manage the daily operations of the healthcare facility

- Oversee and manage staff, including physicians, nurses, and administrative staff

- Ensure that all patient care and services meet or exceed regulatory and industry standards

- Manage budgets to ensure the financial sustainability of the facility

- Collaborate with other leaders in the company to develop and execute strategic plans

- Build and maintain strong relationships with patients, healthcare providers, and community stakeholders

- Ensure that the facility maintains a safe and secure environment for all patients and staff


What You’ll Bring

- Bachelor's degree in Healthcare Administration, Business Administration, or a related field (Master's degree preferred).

- 3+ years of experience in healthcare or hospitality management, preferably in a clinical setting.

- Demonstrated ability to lead and manage a team of healthcare professionals.

- Strong financial management skills and experience.

- Thorough knowledge of HR-related business practices, including recruiting, timesheet auditing, coaching, etc.

- Proven ability to identify, troubleshoot, and resolve internal and external conflicts.

- Effective liaison with a diverse range of internal and external stakeholders.

- Exceptional communication and interpersonal skills, fostering strong relationships with patients, healthcare providers, and community stakeholders.

- Familiarity with healthcare regulations and industry standards.

- Strong business acumen.

- Capacity to work both independently and collaboratively within a team.

- Self-driven and motivated.

- Outstanding customer service skills.

- Naturally outgoing and friendly demeanor.

- Proficient in technology and resourceful in its application.


Our Culture & Perks

We're a patient-centered healthcare facility with a culture that values excellence, compassion, and teamwork. We offer:

- OUTSTANDING compensation package available!

- Exciting GROWTH prospects for advancement as we expand our operations!

- A supportive and inclusive work environment

- Meaningful work that makes a difference for our patients

- Performance Based Bonuses

- Healthcare coverage

- 401(k) retirement savings plan

- Paid Time Off

- Paid Holidays

- Employee discounts

- Training and development

- Wellness resources


$105,000 - $115,000 a year
Pay offered may vary depending on multiple individualized factors, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Next Health is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.


Please note: We kindly request that applicants refrain from calling our office line regarding job inquiries. All application related questions should be directed to jobs@next-health.com. Thank you for your understanding.

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Average salary estimate

$110000 / YEARLY (est.)
min
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$105000K
$115000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About General Manager - Chicago, Next Health

At Next Health, we're on a mission to transform lives through innovative functional medicine, and we're looking for a passionate General Manager to help us navigate that journey in our Chicago location. If you thrive in a dynamic environment and love leading teams, this could be your next great opportunity! As our General Manager, you will play a pivotal role in ensuring our operational procedures run smoothly, enabling us to consistently deliver high-quality customer service and achieve financial success. Your responsibilities will include fostering robust relationships with internal teams, overseeing compliance, and ensuring adherence to industry standards and regulations, including HIPAA. You’ll manage a diverse group of facility employees—from Nurse Practitioners to Customer Experience Managers—ensuring they have the support to excel in their roles. You’ll also oversee the facility's financial aspects, ensuring sustainability while actively contributing to our business growth with our sales and marketing teams. At Next Health, we focus on empowering our patients and maintaining a safe, nurturing environment for both our staff and clients. We're excited about finding a General Manager who shares our core values and vision for health optimization, someone who brings strong leadership and communication skills to the table. If you’re ready to make a meaningful impact in healthcare and contribute to an enriching workplace culture, we’d love to see your application and bring your energy to our team!

Frequently Asked Questions (FAQs) for General Manager - Chicago Role at Next Health
What are the main responsibilities of a General Manager at Next Health?

The General Manager at Next Health is crucial for leading daily operations, ensuring compliance, and fostering team relationships. Responsibilities include managing a wide range of facility staff, overseeing financial performance, and ensuring all services meet or exceed regulatory standards. Additionally, the General Manager develops strategic initiatives with other leaders and maintains safety protocols within the facility.

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What qualifications are necessary for the General Manager position at Next Health?

To qualify for the General Manager role at Next Health, you should possess a Bachelor's degree in Healthcare Administration, Business Administration, or a related field. A Master's degree is preferred. Candidates must have at least 3 years of experience in healthcare or hospitality management, along with strong financial management skills and a demonstrated ability to lead a diverse team in a clinical setting.

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How does Next Health prioritize patient safety in the General Manager role?

Patient safety is a priority for the General Manager at Next Health. They ensure all patient care complies with HIPAA regulations and exceeds industry standards. The General Manager is responsible for creating a safe environment for both patients and staff, overseeing all wellness procedures, and being proactive in addressing potential safety concerns.

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What can a General Manager at Next Health expect in terms of career growth?

At Next Health, the career growth potential for a General Manager is exciting. As the company expands its operations, there will be opportunities for advancement and further professional development. The General Manager can expect support in continuous learning, performance-based bonuses, and an encouraging environment that values team collaboration and excellence.

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What kind of culture can the General Manager at Next Health expect to work in?

The culture at Next Health is focused on patient-centered care, valuing excellence, compassion, and teamwork. The General Manager will be part of a supportive and inclusive work environment where meaningful work is prioritized, allowing them to make a real difference in patients' lives while also promoting a positive atmosphere for employees.

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Common Interview Questions for General Manager - Chicago
How do you manage and motivate a diverse team?

When addressing team management, emphasize the importance of recognizing individual strengths and providing tailored support to team members. Discuss strategies you've employed in the past to boost morale, such as regular check-ins, performance reviews, and fostering open communication, which are critical in a General Manager role.

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Can you describe your experience with financial management in a healthcare setting?

For this question, focus on your past experiences managing budgets, performing financial analysis, and developing strategies for cost reduction. Highlight any relevant scenarios where you successfully handled financial challenges to demonstrate your capability to ensure the viability of Next Health's operations.

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How do you ensure that healthcare regulations are adhered to within your facility?

Discuss your familiarity with healthcare regulations and your proactive approach to compliance. Share methods for training staff on regulations, conducting regular audits, and collaborating with legal consultants to mitigate risks, which is essential for a General Manager at Next Health.

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What strategies do you use to build strong relationships with stakeholders?

Talk about your experience maintaining relationships with patients, healthcare providers, and community stakeholders. Share specific approaches, like community outreach, regular feedback sessions, and strategic partnership building, which can foster collaboration and trust in your role at Next Health.

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How do you handle conflict within a team?

Explain your conflict resolution strategies, such as fostering open dialogue, actively listening to all parties, and finding common ground. Highlight any examples demonstrating your ability to navigate through conflicts successfully in a healthcare context, as this skill is vital for a General Manager.

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What is your approach to implementing new operational procedures?

For this question, discuss your strategic planning process. Include how you assess existing procedures, involve team inputs, and develop clear communication plans for any new processes. Stress the importance of ongoing training and evaluation to ensure seamless transitions.

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How do you ensure exceptional customer service in a healthcare facility?

Emphasize the significance of patient-centered care and actively fostering a culture of service excellence among staff. Share examples of how you've incorporated feedback mechanisms to improve service delivery and ensured that healthcare teams consistently prioritize patient needs.

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Describe your experience with team development and performance evaluations.

Talk about your practices for developing team members and conducting evaluations. Highlight your commitment to mentorship, regular feedback loops, and creating professional development plans to support both individual and team growth within Next Health.

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What measures do you take to maintain a safe environment for patients and staff?

Discuss the policies and protocols you implement to ensure safety, including regular training sessions, conducting safety audits, and compliance with state and federal regulations. Emphasizing mobilizing your team to ensure safety standards enhances your candidacy as a General Manager.

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How do you stay informed about the latest healthcare trends and regulations?

Mention reliable sources you follow, such as healthcare journals, professional associations, or networking events. Share your commitment to continuous learning and how you encourage your team to stay updated with the industry's best practices, which is crucial for a General Manager at Next Health.

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Our MISSION at Next Health, LLC is to elevate the lives of: Employees: Create a rewarding and respectful work environment; Celebrate employee efforts and creativity Patients: Deliver clinical excellence and enriched patient experiences Physicia...

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Full-time, on-site
DATE POSTED
January 14, 2025

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