US Sports Trading Operations Operator

As a US Sports Trading Operations Operator at Entain, you'll be tasked with creating odds for major US sports, ensuring timely and accurate updates, managing the lifecycle of events, and checking the work of others to minimize errors. Your role is pivotal in delivering outstanding service to both internal and external customers, ensuring that the betting opportunities are readily available across various channels.

To qualify for the US Sports Trading Operations Operator position at Entain, you should possess strong communication skills and effective planning abilities. A keen interest in US sports is essential, along with a detail-oriented mindset to manage workflows and ensure accurate event outputs. Experience with trading systems and previous exposure to the sports betting industry is a plus!

Entain is committed to nurturing the growth of its employees, including US Sports Trading Operations Operators. You can expect an excellent starting package with various benefits such as hybrid working options, access to a wellbeing app, opportunities for professional development, and a paid subscription to LinkedIn Learning, which are all designed to inspire peak performance.

As a US Sports Trading Operations Operator at Entain, you will be eligible for a generous group bonus scheme, which is a fantastic incentive to recognize your hard work. Additionally, you can enjoy a matched pension scheme and the opportunity to buy and sell holiday, ensuring you can balance work with personal time.

The work environment for a US Sports Trading Operations Operator at Entain is dynamic and inclusive. You’ll be part of a diverse team that values every individual's contribution. With opportunities for hybrid working, you can enjoy flexibility while being supported by leaders and colleagues who celebrate your uniqueness and efforts.

When answering this question, highlight any relevant experience in creating betting odds or similar tasks. Discuss your understanding of the factors that influence odds and how your analytical skills help ensure accuracy and efficiency in the odds-making process.

To respond effectively, emphasize your time management skills and any tools or techniques you use to stay organized. Share an example of a time when you successfully balanced multiple responsibilities without sacrificing accuracy, showcasing your attention to detail.

Your answer should reflect your passion for US sports. Mention specific sources you follow, such as sports news outlets, podcasts, or social media. Highlight how staying informed can help you create more engaging betting options and enhance customer experience.

When answering, demonstrate your customer service skills. Talk about how you would listen to the customer’s concern, take ownership of the issue, and communicate effectively with the relevant teams to resolve it promptly. Highlight your commitment to outstanding service.

Use this opportunity to describe a specific scenario where you collaborated with others. Emphasize communication and teamwork, focusing on how your contributions helped the team succeed and how you value collaboration in achieving shared objectives.

Here, you should mention any relevant trading platforms or software you've used in the past. Provide examples of how you used these tools to streamline processes and improve efficiency, showing your technical readiness for the role.

In your answer, explain your approach to prioritization, possibly by outlining a method such as the Eisenhower Box or using project management tools. Use examples to describe how you assess urgency and importance to stay productive under pressure.

Share details about a specific instance where you recognized a process that could be enhanced. Discuss the steps you took, the outcome of this improvement, and how it benefited your team or organization, showcasing your proactive approach.

When answering, connect your personal interests and values with Entain’s mission and culture. Mention specific aspects of their commitment to innovation, inclusion, or customer experience that resonate with you, illustrating why you're excited to join their team.

Discuss your understanding of SLAs and why they are important for maintaining service standards. Explain how you monitor your performance against SLAs and take corrective action if any issues arise, showing that you take compliance seriously.