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Client Partner - Mid-Market

#TeamNextdoor

Nextdoor is where you connect to the neighborhoods that matter to you so you can belong. Our purpose is to cultivate a kinder world where everyone has a neighborhood they can rely on.

Neighbors around the world turn to Nextdoor daily to receive trusted information, give and get help, get things done, and build real-world connections with those nearby — neighbors, businesses, and public services. Today, neighbors rely on Nextdoor in more than 315,000 neighborhoods across 11 countries.

Meet Your Future Neighbors

Mid-Market advertisers are foundational to a successful multi-billion dollar advertising business and in recognition of that, we are investing in the Mid-Market segment with the launch of the Nextdoor Mid-Market sales organization.

Nextdoor Mid-Market is a diverse, driven, and strategic group of salespeople focused on connecting brands with our community of neighbors through our growing portfolio of advertising products. The team culture mirrors the larger business focus, relying on building trusted relationships both internally as well as with our partners. Mid-Market drives results for its brand partners while creating neighbor value. We're a purpose-driven company and we're recruiting like-minded sales professionals who are as passionate about customer value as they are professional growth, and building a culture of belonging.

At Nextdoor, we offer a warm and inclusive work environment that embraces a hybrid employment experience, providing a flexible experience for our valued employees.

The Impact You’ll Make

Nextdoor Mid-Market helps advertisers by connecting them with our hyper-local community of neighbors across the United States through our native advertising platform.  You will develop and build a pipeline and drive new business through the full sales cycle (from prospecting to closing). To succeed in this role, you will need a deep understanding of storytelling, experience with social and native advertising, and an expertise in digital marketing objectives. You are ambitious and thrive in a startup environment, with a demonstrated ability to build detailed sales and revenue generation plans, while also being able to roll up your sleeves and execute tactically.

Your responsibilities will include: 

  • Develop multi-funnel digital campaigns that clearly achieve advertiser objectives, while staying true to the Nextdoor brand and neighbor community
  • Consistently meet or exceed revenue quotas
  • Effectively manage account expectations and work with the Ad Solutions team to ensure successful campaign performance and account retention
  • Collaborate effectively with all internal stakeholders. Play well with others!
  • Demonstrate an ability to prioritize both short and long-term
  • Navigate ambiguity with a positive attitude and growth mindset
  • Ability to tell compelling stories with data
  • Provide thoughtful feedback to internal marketing, product and operations teams to drive business innovation
  • Relentlessly pursue new prospects and sales opportunities
  • Build relationships with key decision-makers across complex marketer and agency partners
  • Manage a robust pipeline and accurately forecast revenue outcomes
  • Participate in in-person Nextdoor events, trainings, off-sites, volunteer days, and other team building exercises
  • Build in-person relationships with team members and contribute to the KIND culture that Nextdoor values

What You’ll Bring To The Team

  • 4+ years of experience in advertising sales and/or account management
  • A history of securing new business partners exceeding ~$500k quarterly
  • Experience with Salesforce and prospecting tools (e.g., LinkedIn, Pathmatics)
  • Advanced sales, communication, and presentation skills
  • Strong understanding of platform-based media buying, including marketing campaigns aimed at brand awareness as well as driving lower funnel consumer action
  • Excellent planning and organizational skills
  • A passion for community building, to inspire a more inclusive team and diversity of thought, both at Nextdoor and in your own neighborhoods

Rewards

Compensation, benefits, perks, and recognition programs at Nextdoor come together to create one overall rewards package. Overall, total compensation will vary depending on your relevant skills, experience, and qualifications.

The compensation range for this role includes a base salary + commission structure with a 50/50 split. Commission will vary depending on your achievement of sales-related goals and objectives. The budgeted OTE (on-target earnings) inclusive of base + commission is in the range of $175,000-$215,000 (base salary of $87,500-$107,500) on an annualized basis.

We also expect to award a meaningful equity grant for this role. With equal quarterly vesting, your first vest date will be within the first 3 months of your start date.

When it comes to benefits, we have you covered! Nextdoor employees can choose between a variety of great health plans. We cover 100% of your personal monthly premium for health, dental, and vision – and provide a OneMedical membership for concierge care.

At Nextdoor, we empower our employees to build stronger local communities. To create a platform where all feel welcome, we want our workforce to reflect the diversity of the neighbors we seek to serve. We encourage everyone interested in our purpose to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that unfairly targets a group of people. In accordance with the San Francisco Fair Chance Ordinance, we always consider qualified applicants with arrest and conviction records.

For information about our collection and use of applicants’ personal information, please see Nextdoor's Personnel Privacy Notice, found here.

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Average salary estimate

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$87500K
$107500K

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What You Should Know About Client Partner - Mid-Market, Nextdoor

As a Client Partner - Mid-Market at Nextdoor, you will play a pivotal role in connecting brands with our vibrant community of neighbors in Los Angeles and beyond. Nextdoor is all about building stronger neighborhoods, and we are seeking passionate sales professionals who believe in our mission. In this dynamic position, you'll be responsible for developing and executing comprehensive sales strategies to drive new business, from prospecting to closing deals. You'll leverage your expertise in storytelling and digital marketing to create multi-funnel campaigns that resonate with advertisers while staying true to the Nextdoor community. Your ability to build meaningful relationships will be essential as you interact with key decision-makers and collaborate with internal teams to ensure campaign success and client satisfaction. We're looking for team players who thrive in a startup environment, who can navigate ambiguity with a positive attitude, and who have a passion for driving results. In return, you'll enjoy a hybrid working experience that offers flexibility, a warm and inclusive company culture, competitive compensation, and comprehensive benefits that prioritize your well-being. If you have at least 4 years of advertising sales experience and a strong understanding of platform-based media buying, we want to hear from you! Join Nextdoor and contribute to a purpose-driven company that values diversity, innovation, and community.

Frequently Asked Questions (FAQs) for Client Partner - Mid-Market Role at Nextdoor
What does a Client Partner - Mid-Market do at Nextdoor?

The Client Partner - Mid-Market at Nextdoor focuses on connecting brands with our local communities through digital advertising. This role involves developing sales strategies, managing accounts, and ensuring successful campaign performance while driving revenue growth.

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What qualifications are required for the Client Partner - Mid-Market position at Nextdoor?

To succeed as a Client Partner - Mid-Market at Nextdoor, candidates should have at least 4 years of experience in advertising sales or account management, a history of securing significant business deals, and strong communication and presentation skills.

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How does Nextdoor support its Client Partners in achieving sales goals?

Nextdoor provides a robust support system for its Client Partners through collaborative internal teams, advanced sales tools, and a flexible working environment, allowing individuals to thrive while pursuing sales targets.

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What is the expected compensation for the Client Partner - Mid-Market role at Nextdoor?

The compensation for the Client Partner - Mid-Market at Nextdoor includes a base salary plus commission, with on-target earnings ranging from $175,000 to $215,000, depending on sales achievements.

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What is the team culture like for a Client Partner - Mid-Market at Nextdoor?

The culture at Nextdoor emphasizes collaboration, diversity, and inclusivity. As a Client Partner - Mid-Market, you'll be part of a team that values trust and relationship-building, making it a supportive environment for professional growth.

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What does a successful Client Partner - Mid-Market look like at Nextdoor?

A successful Client Partner - Mid-Market at Nextdoor possesses a strong understanding of digital marketing, excels at storytelling, and demonstrates the ability to build and manage lasting relationships with clients while achieving sales results.

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What is the hiring process for the Client Partner - Mid-Market position at Nextdoor?

The hiring process for the Client Partner - Mid-Market at Nextdoor typically involves an initial screening, interviews with the team, and assessments to evaluate candidates' skills in sales, communication, and strategic thinking.

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Common Interview Questions for Client Partner - Mid-Market
Can you describe your experience in advertising sales relevant to the Client Partner - Mid-Market role?

When answering this question, focus on your specific experiences in advertising sales, highlighting notable achievements in securing new clients, managing accounts, and executing successful marketing campaigns that align with the responsibilities of the Client Partner at Nextdoor.

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How do you develop effective sales strategies for new business acquisitions?

Share your approach to developing sales strategies by discussing the research you conduct, leveraging market data, understanding client needs, and outlining your methodology for creating targeted pitches that resonate with potential partners.

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What techniques do you use to build strong relationships with clients?

Discuss your relationship-building techniques, such as active listening, consistent follow-ups, and providing value through insights and recommendations. Illustrate how you trust with clients and foster long-term partnerships.

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How do you handle objections from potential clients?

Explain your approach to overcoming objections, such as employing empathy to understand clients' concerns, reframing objections positively, and presenting data or case studies that help alleviate doubts and reinforce your offering's value.

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Can you give an example of a particularly challenging sales experience and how you navigated it?

Reflect on a specific challenge you've encountered in sales, detailing the situation, the steps you took to address it, and the positive outcome that resulted from your perseverance and proactive strategies.

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What role does data play in your sales process?

Emphasize the importance of data in your sales process, explaining how you analyze sales metrics, customer insights, and campaign performance to make informed decisions that drive improvements and enhance client experiences.

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How do you prioritize your accounts and manage your sales pipeline?

Describe your method for prioritizing accounts based on revenue potential, relationship status, and campaign progress. Share your tools or techniques, such as CRM software, that help you manage sales activities efficiently.

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What experience do you have with digital advertising platforms?

Discuss your familiarity with various digital advertising platforms, emphasizing particular tools or systems you've used to execute campaigns and how this experience prepares you for success as a Client Partner - Mid-Market at Nextdoor.

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In your opinion, what are the key components of a successful multi-funnel digital campaign?

Outline your understanding of multi-funnel campaigns by discussing the importance of targeting different stages of the customer journey, integrating messaging across channels, and tracking performance metrics to iterate effectively.

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How do you contribute to fostering a positive team culture?

Illustrate your commitment to fostering a positive team culture by sharing examples of how you've engaged with coworkers, supported diverse perspectives, and contributed to team-building initiatives that align with Nextdoor's values.

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Nextdoor is an American company based in San Francisco, California that offers a hyperlocal social networking service for neighborhoods. Today, neighbors rely on Nextdoor in more than 315,000 neighborhoods across 11 countries worldwide.

49 jobs
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BADGES
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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Social Impact Driven
Passion for Exploration
Reward & Recognition
BENEFITS & PERKS
Maternity Leave
Paternity Leave
401K Matching
Paid Holidays
Paid Sick Days
Paid Time-Off
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
November 23, 2024

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