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Vice President, Business Development & Aftermarket Services

Vice President, Business Development & Aftermarket Services

This role can operate either out of Louisville Kentucky, or Winnipeg Manitoba!

NFI Parts™ is North America’s most comprehensive parts organization providing parts, technical publications, training, and support for buses and motor coaches. NFI Parts provides replacement parts for all subsidiaries of NFI Group, a leading independent bus and coach manufacturer and a leader in electric mass mobility solutions, including New Flyer® transit buses, MCI® motor coaches, Alexander Dennis buses, ARBOC® low-floor vehicles. Building on its 90+ years of parts experience, NFI Parts supports a combined fleet of over 75,000 active transit buses, motor coaches and cutaway vehicles. NFI Parts serves over 5,000 customers annually, with long-term relationships with over 17,000 customers from five parts distribution centers.

POSITION SUMMARY: As the Vice President, you will play a critical role in growing NFI Parts’ revenue by identifying, evaluating, and executing new business opportunities. You’ll lead a talented team across Marketing, Engineering Support, Services, Technical Training, and Publications, fostering a culture of innovation and growth. This position is a key member of the NFI Parts Executive Leadership Team (ELT), with a strong influence on the broader organization.

WHY JOIN US:

  • Be part of a team leading the world’s electrification of mass mobility
  • Competitive Wages and comprehensive benefit package with Immediate benefit eligibility
  • Paid holidays and vacation
  • Registered pension plan with generous company match.
  • Passionate about creating a better product, a better workplace, and a better world
  • Inclusive workplace culture that values and empowers team members.
  • On-the-job training in a continuous learning environment (we’ve invested 10.9 million in 2023)
  • Advancement opportunities within our family of companies

WHAT YOU WILL DO:

  • Revenue Growth & Opportunity Pipeline:
    • Identify, evaluate, and prioritize revenue growth opportunities, maintaining an evergreen pipeline of initiatives.
    • Investigate new revenue streams and markets not recognized in current operations
    • Address and pursue new products and addressable markets, including acquisitions in collaboration with Sales.
    • Determine critical success factors and business attributes required to capitalize on opportunities.
  • Leadership & Organizational Development:
    • Direct and maintain the Business Development organization to ensure continued growth and success.
    • Lead and develop teams in Marketing, Engineering Support, Services, Technical Training, and Publications.
    • Foster an entrepreneurial spirit, encouraging ideas and a “growth mindset” across the organization.
  • Strategic Initiatives:
    • Grow the all-makes Cutaway business and direct the buildout of the Amazon store business.
    • Oversee marketing activities, including tradeshows, formal bids, and brand strategy.
    • Actively contribute to the NFI Parts ELT and NFI Group ELT, ensuring alignment with overall organizational goals.
  • Compliance & Governance:
    • Ensure all internal controls over financial reporting (ICFR) are designed and operating effectively.
    • Establish and enforce policies to meet regulatory, quality, environmental, and health & safety standards.

WHAT YOU NEED TO BE SUCCESSFUL:

  • 10+ years of progressive leadership experience, with at least 5 years focused on business development, growth strategy, or revenue-generating initiatives.
  • Proven ability to lead cross-functional teams, including marketing, engineering, and sales, with a track record of scaling organizations or business segments.
  • Extensive experience identifying and executing revenue growth opportunities, including new market entry, product development, and acquisitions.
  • Demonstrated expertise in developing and maintaining evergreen growth pipelines, setting critical success factors, and prioritizing opportunities for maximum impact.
  • Strong understanding of financial controls (ICFR), compliance, and regulatory requirements to drive sustainable growth.
  • Experience in e-commerce or digital business models (e.g., Amazon store development) is an asset.
  • Exceptional communication, influence, and collaboration skills at the executive level, with the ability to align diverse stakeholders on strategic initiatives.

Travel up to 30%!

NFI Group | We Move People - YouTube  

New Flyer is an equal opportunity employer.  We celebrate diversity, ensure equitable experiences and are committed to creating an inclusive environment reflective of the communities we operate. Accommodations are available at all stages of the recruitment process, at the candidates’ request.

NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions.  News and information are available at www.nfigroup.comwww.newflyer.comwww.mcicoach.comwww.arbocsv.comwww.alexander-dennis.com, www.carfaircomposites.com and www.nfi.parts.  

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Average salary estimate

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What You Should Know About Vice President, Business Development & Aftermarket Services, NFI Parts

Join NFI Parts™ as the Vice President of Business Development & Aftermarket Services, where your expertise will help shape the future of mass mobility! This exciting opportunity allows you to operate from either Louisville, Kentucky, or Winnipeg, Manitoba. At NFI Parts, we are proud to be North America's most comprehensive parts organization, supporting a vibrant community of over 75,000 active transit buses and motor coaches. With an impressive history stretching over 90 years, we thrive on innovation and nurturing long-term relationships with our 17,000 customers. As our Vice President, your primary focus will be to spearhead initiatives that drive revenue growth and uncover new business opportunities. You will lead a talented team across various departments such as Marketing, Engineering Support, and Technical Training. We believe in fostering a culture that encourages creativity, teamwork, and a forward-thinking mindset, ensuring we remain at the forefront of the mass mobility electrification movement. With competitive wages, a comprehensive benefits package, and a registered pension plan, NFI Parts values the well-being of our employees. You will also have the chance to contribute to the growth and success of a dedicated organization while receiving ongoing training and professional development opportunities. If you are looking for a place that values diversity and nurtures talent, this could be your next big adventure!

Frequently Asked Questions (FAQs) for Vice President, Business Development & Aftermarket Services Role at NFI Parts
What responsibilities does the Vice President, Business Development & Aftermarket Services have at NFI Parts?

The Vice President of Business Development & Aftermarket Services at NFI Parts plays a critical role in identifying and executing new business opportunities while leading cross-functional teams to drive revenue growth. This includes investigating new markets and acquisition opportunities, overseeing marketing strategies, and ensuring compliance with all regulatory standards.

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What qualifications do you need for the Vice President position at NFI Parts?

To excel as the Vice President of Business Development & Aftermarket Services at NFI Parts, candidates should possess over 10 years of progressive leadership experience, particularly in business development and growth strategy. Extensive experience with cross-functional teams, financial control knowledge, and understanding of e-commerce are also significant assets.

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What is the work environment like for a Vice President at NFI Parts?

NFI Parts offers an inclusive and collaborative work environment for the Vice President of Business Development & Aftermarket Services. Employees are encouraged to embrace an entrepreneurial spirit, while continuous learning and development are prioritized. The company values diverse perspectives and promotes an atmosphere where innovation thrives.

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How does the Vice President of Business Development contribute to NFI Parts’ growth?

The Vice President of Business Development & Aftermarket Services contributes by identifying, evaluating, and prioritizing revenue growth opportunities. They play a significant role in establishing an evergreen pipeline of initiatives and addressing new product markets, ensuring alignment with overarching organizational goals.

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What are the travel expectations for the Vice President role at NFI Parts?

The Vice President of Business Development & Aftermarket Services may require travel of up to 30%. This travel is essential for collaboration with partners, attending industry events, and exploring new market opportunities.

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Common Interview Questions for Vice President, Business Development & Aftermarket Services
What strategies have you implemented in past roles to foster business growth?

When answering this question, highlight specific initiatives you have led that directly increased revenue or market presence. Discuss your strategic planning process, how you identified opportunities, and the impact your solutions had on the organization.

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Can you describe a time when you successfully led a cross-functional team?

Provide a detailed example that illustrates your leadership skills. Focus on the project objective, your role in bringing various departments together, and the positive outcome of the collaboration. Emphasize your ability to foster teamwork and drive results.

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How do you keep up with industry trends, especially in e-commerce and aftermarket services?

Mention your methods for staying informed, such as industry publications, attending conferences, networking with other professionals, or participating in relevant online courses. Illustrate how this information has helped you anticipate market trends and apply them to your strategies.

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What experience do you have with financial controls and compliance regulations?

Share your experience implementing and maintaining financial controls. Use specific examples to illustrate how your adherence to compliance regulations has contributed to the growth and sustainability of previous organizations.

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How would you approach identifying a new market for NFI Parts?

Discuss your analytical approach to market research, which involves assessing market demand, competition, and potential challenges. Emphasize your ability to create a data-driven strategy to enter a new market successfully.

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How do you encourage innovation within a team?

Explain your strategies for creating a culture of innovation, which could include brainstorming sessions, offering professional development, or encouraging calculated risk-taking. Share examples of how you’ve motivated your team to think creatively.

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What is your leadership style, and how does it align with NFI Parts’ values?

Articulate your leadership philosophy, whether it’s servant leadership, transformational, or another style. Discuss how this approach aligns with NFI Parts’ emphasis on inclusivity, teamwork, and community impact.

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Can you give an example of a challenging business objective you faced and how you overcame it?

Provide a concrete example that describes the challenge, your analysis process, and the corrective actions you implemented. Highlight the results and what you learned from the experience.

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How do you measure success in your business development efforts?

Detail the key performance indicators (KPIs) you have used to track progress, such as revenue growth, market entry success, or customer acquisition rates. Explain how these metrics help you refine your strategies.

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What role do you believe digital transformation plays in aftermarket services?

Discuss your insights into how digital solutions enhance customer service and operational efficiency. Provide examples of successful digital initiatives you’ve led, underscoring the importance of adapting to industry advancements.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 15, 2025

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