Territory Manager - Philadelphia

As a Territory Manager at Nidec Motor Corporation, your responsibilities will primarily focus on managing relationships with customers in the HVACR sector, implementing effective sales strategies, and driving account growth in the Northeast territory. You'll regularly visit customer locations, understand their needs, and develop action-oriented plans to grow your customer base. Additionally, you'll coordinate customer meetings, maintain detailed competitive files, and communicate customer feedback and insights to improve business operations.

For the Territory Manager position at Nidec Motor Corporation, a Bachelor of Science in Engineering or Business Administration is required. Additionally, candidates should possess at least two years of experience in B2B sales, demonstrate excellent customer relationship management skills, and have a proven track record of managing major accounts. Strong sales leadership, project management skills, and proficiency in tools like Salesforce and Microsoft Office Suite are also key qualifications.

To succeed as a Territory Manager with Nidec Motor Corporation, you will need excellent negotiation and communication skills, both verbal and written. Your ability to recognize customer needs, understand market dynamics, and develop high-level relationships with key stakeholders is crucial. Additionally, strong organizational and time management skills will help you efficiently manage your territory and account responsibilities, ensuring timely responses and proactive customer engagement.

Nidec Motor Corporation places a strong emphasis on professional development for its employees, including Territory Managers. Continuous self-education on Nidec products and systems, improvement in professional selling skills, and ongoing personal development initiatives are encouraged. Engagement in training programs and workshops will enhance your skills and prepare you for future leadership roles.

Nidec Motor Corporation is committed to fostering a diverse workplace and encourages all qualified applicants for the Territory Manager position to apply. With a strong emphasis on Equal Employment Opportunity and Affirmative Action, Nidec values diversity and ensures that all candidates receive fair treatment regardless of their background. Policies and practices are in place to support an inclusive work environment for all employees.

When developing relationships with new customers, it's important to first understand their unique needs and business challenges. I focus on building rapport through active listening and establishing trust by consistently delivering on promises. I also make an effort to regularly check in with clients and provide value beyond the initial sale.

To achieve sales growth in my territory, I start by analyzing current market trends and identifying potential new customers. I develop a targeted sales strategy that aligns with customer needs, utilizing data analytics to guide my focus. This includes regular visits, personalized engagement, and leveraging feedback to refine my approach.

Absolutely! In my previous role, I led a sales project where we identified a new segment within our target market. By tailoring our approach to this audience, we were able to increase our market share by 20% within six months. This involved collaboration across teams to ensure we met customer expectations effectively.

Handling customer complaints effectively involves active listening and empathy. I ensure the customer knows they are heard and then work on resolving their issue promptly. Following up after the resolution is also key to maintain the relationship and demonstrate our commitment to their satisfaction.

I regularly monitor competitor activities by staying updated on market research, customer feedback, and industry trends. I also maintain a competitive file to track competitors' strengths and weaknesses, which helps me tailor our sales strategies to highlight our unique value propositions.

In one instance, I discovered mid-project that a competitor launched a new product that shifted the market dynamics. I quickly adapted my sales strategy by emphasizing our longstanding relationships and customer service, while also highlighting unique product features that outperformed the new offering. This proactive adjustment allowed us to maintain our customers’ trust.

I prioritize my daily tasks by assessing the urgency and importance of each item on my to-do list. I use CRM tools to track interactions and schedules, ensuring that customer follow-ups and meetings are prioritized, while also leaving time for strategic planning and analysis of market conditions that could affect my sales approach.

Technology plays a vital role in my sales process. I leverage CRM software for tracking customer interactions and data analysis, utilize communication tools for staying connected with clients, and employ various sales enablement tools that provide insights into customer behavior to guide my strategies.

Maintaining a balance between achieving sales targets and providing excellent customer service is key. I believe that prioritizing customer needs ultimately leads to long-term loyalty, which contributes to achieving sales goals. I focus on proactive communication, setting realistic expectations, and delivering on promises, which enhances customer satisfaction and drives repeat business.

In a sales environment, I believe that effective team collaboration starts with open communication and sharing insights that can lead to collective success. I actively encourage brainstorming sessions and share best practices with my team, ensuring we all leverage each other's strengths while working towards the same goals.