Junior Client Solution Architect - Nordics Team

As a Junior Client Solution Architect at NIQ, your primary responsibilities include liaising directly with clients to understand their operational needs, translating those into actionable work orders for production teams, and ensuring high-quality data delivery. You’ll also collaborate with commercial teams to drive client satisfaction and explore innovative solutions to enhance database management.

To apply for the Junior Client Solution Architect position at NIQ, candidates should possess 2+ years of experience with corporate clients. Fluency in English is essential. It's beneficial to have an understanding of the FMCG industry and project management experience, along with a proactive, results-oriented mindset.

NIQ is committed to the professional development of its team members. As a Junior Client Solution Architect, you will have access to various development programs, including opportunities for relocation within different departments or countries. NIQ also offers resources like LinkedIn Learning to enhance your skill set.

The work environment for the Junior Client Solution Architect at NIQ is flexible and collaborative. You'll work part-time from home and part-time in a modern office located conveniently next to the Dworzec Gdański metro station, providing a balanced approach to work and life.

NIQ offers a comprehensive benefits package that includes private medical coverage, Multisport cards, life insurance, additional days off, and an employee assistance program. We also recognize special moments in your life, ensuring a supportive and enriching work environment.

As a Junior Client Solution Architect, my understanding is that the role is client-facing and focuses on translating client expectations into operational solutions. I would facilitate communication between clients and internal teams, ensuring that the services provided meet or exceed the clients’ standards.

In such a scenario, I would actively listen to the client’s concerns, acknowledge the issue, and investigate the root cause of the data discrepancy. I would then provide a transparent update on the findings and work collaboratively with internal teams to devise a solution, ensuring the client feels supported throughout the process.

Building strong relationships with clients involves consistent communication, understanding their needs, and being proactive. I would make it a point to regularly check in, seek feedback, and offer innovative solutions tailored to their requirements, engendering trust and loyalty over time.

I once had overlapping deadlines for client proposals and project deliverables. I prioritized by assessing urgency and importance of each task, setting interim milestones, and utilizing tools like lists and calendars to stay organized. This approach ensured timely completion and high-quality outcomes.

While I have foundational knowledge of data analysis and database management from my previous roles, I have also taken courses to enhance my understanding. I am eager to apply this knowledge in real-world scenarios, particularly at NIQ where data integrity is a top priority.

I would focus on simplifying complex concepts without jargon, using analogies to make the information relatable. I would ensure to highlight the relevance of the specifications to the stakeholder’s goals, linking the technical details back to their business context.

Effective communication is crucial in this role, as it ensures that client needs are accurately understood and that operational instructions are clearly conveyed to internal teams. It creates a collaborative environment that can lead to innovative solutions and overall client satisfaction.

In a previous role, I had a client express concerns about report accuracy. I organized a meeting, gathered the relevant team to discuss data processes, and implemented a verification step, ultimately resolving the issue and restoring the client’s confidence in our services.

I actively read industry publications, follow thought leaders on social media, and attend webinars to stay informed about the latest trends and insights in the FMCG sector. This approach helps me bring fresh perspectives and relevant insights to client discussions.

I believe teamwork is essential for success, especially in roles like Junior Client Solution Architect. I actively promote open communication, encourage sharing of ideas, and foster a supportive atmosphere where team members feel their contributions are valued and recognized.