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Senior Retailer Services Executive

Job Description

You will be responsible for cooperating with our current retailers' clients, building up the partnership and the co-dependency between companies. You will assist clients in understanding retail trends, advise and consult in optimizing their marketing strategies to help their business grow and develop. You will own the deliverables, business issue analysis and solution integration with our coop retailers to secure strong engagement event up to C-suite level.

A LITTLE BIT ABOUT YOU

If you have this unique combination of strong communication and analytical skills this is the place for you. In fact, you’re a bit of a people person and feel energized by successful collaboration. You manage relationships and expectations as well as you manage projects, and your experience speaks for itself. Curiosity, communication, and critical thinking drive your work- with a passion for storytelling being part of your DNA.

Key Accountabilities

  • Proactively offer consultancy to retailers on market trends and identify points of improvement and development
  • Extract data, Analyze and present findings to key stakeholders within given deadlines
  • Client facing
  • Independently discusses analysis design to best answer retailers' questions
  • Liaise with other teams as necessary (e.g. operations, off-shore partners, technology and data science) to solve client business questions and inquiries
  • Lead client meetings, building a story and final recommendations for a C-suite audience
  • Provide training to clients on Nielsen tools and solutions
  • Coordinate between Nielsen departments and client stakeholders to ensure that developments are identified and implemented efficiently and smoothly
  • Continue to broaden knowledge of client business issues and needs, Nielsen services and broader industry

Required Skills

  • Experience in Retail/Tech & Durables/ FMCG sector is a plus
  • Business acumen and good knowledge of the market dynamics
  • Sales experience in B2B
  • Analytical mind and excellent presentation skills
  • Effective communication & visualization skills
  • Knowledge with Microsoft Excel, PowerPoint and data analysis while feel comfortable working in a digital enabled environment
  • Strong Organizational & interpersonal skills
  • Lithuanian - native/ fluent
  • English - upper intermedium

Education & Experience Requirements:

  • University degree or equivalent experience
  • Strong analytical mind and excellent numerical skills

We offer you:

  • A diverse work environment 
  • Learning achievement academy
  • Global exposure and engagement
  • Ongoing career growth and skill development 
  • Engaging and challenging work within our portfolio of global clients
  • Culture of performance-based rewards

Other benefits:

  • Hybrid working in Vilnius
  • Private Health Insurance compensation package (after the probation period)
  • Work in a stable environment, in a large international research company
  • Access to learning platforms, mentorship programs and educational support to keep developing your skills
  • Great, friendly atmosphere
  • Working in a multi-country environment (on local and multicounty projects)

#LI-SG1

Additional Information

Our Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion

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What You Should Know About Senior Retailer Services Executive, NielsenIQ

Are you looking for an exciting opportunity to make a real impact in the retail industry? Look no further than the role of Senior Retailer Services Executive at NIQ in Vilnius, Lithuania! In this dynamic position, you will work hand-in-hand with our valued retail clients, cultivating robust partnerships that drive mutual growth and success. Your expertise in retail trends will help clients optimize their marketing strategies, ensuring they stay ahead of the competition. You'll take the lead on deliverables, performing in-depth business analysis, and integrating solutions tailored specifically for our cooperative retailers. We’re looking for someone who thrives on building relationships and possesses a blend of analytical and people skills. If you have a passion for storytelling, enjoy managing expectations, and can engage with stakeholders at all levels, this role is perfect for you. You'll have a chance to present your findings creatively to a C-suite audience, and provide training on Nielsen tools, ensuring clients are up to speed with the latest strategies. With a culture that nurtures learning and development, NIQ offers global exposure and a chance to work in a diverse, supportive environment. So, if you’re fluent in Lithuanian and have a knack for business analytics, consider joining our exciting team to leave your mark in the industry!

Frequently Asked Questions (FAQs) for Senior Retailer Services Executive Role at NielsenIQ
What are the main responsibilities of a Senior Retailer Services Executive at NIQ?

As a Senior Retailer Services Executive at NIQ, your main responsibilities will include collaborating closely with retail clients to enhance their partnerships, providing consultancy on market trends, and optimizing their marketing strategies. You'll also be responsible for analyzing data and presenting your findings to key stakeholders, leading client meetings, and providing training on Nielsen tools.

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What skills are required for the Senior Retailer Services Executive position at NIQ?

To succeed as a Senior Retailer Services Executive at NIQ, you'll need strong communication and analytical skills, business acumen, and proficiency in data analysis tools like Microsoft Excel and PowerPoint. Fluency in Lithuanian and upper-intermediate English is important, along with experience in B2B sales and a solid understanding of market dynamics.

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What kind of experience is beneficial for a Senior Retailer Services Executive role at NIQ?

Experience in the Retail, Tech & Durables, or FMCG sectors is highly beneficial for a Senior Retailer Services Executive role at NIQ. Additionally, having a background in business analysis and client-facing roles will prepare you well for the collaborative environment at NIQ, where relationship management is key.

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How does NIQ support the professional growth of a Senior Retailer Services Executive?

NIQ is committed to the professional growth of its employees, offering access to a learning achievement academy, mentorship programs, and educational support. This ensures that as a Senior Retailer Services Executive, you will continue to broaden your knowledge and develop your skills in a diverse work environment.

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What are the benefits of being a Senior Retailer Services Executive at NIQ?

As a Senior Retailer Services Executive at NIQ, you can enjoy a hybrid working environment in Vilnius, private health insurance compensation, flexible working arrangements, volunteer time off, and several other perks that contribute to a supportive workplace culture focused on employee well-being.

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Common Interview Questions for Senior Retailer Services Executive
Can you describe a time when you successfully managed a retail client relationship?

When answering this question, highlight a specific experience where you built a productive relationship with a client, emphasizing your communication skills and ability to understand their needs. Discuss the outcome of your efforts and how they contributed to business growth.

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How do you stay updated on market trends in the retail industry?

Share the methods you use to keep current, such as following industry news, participating in webinars, or engaging with professional networks. Emphasize your analytical skills in interpreting these trends and applying your insights to client strategies.

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What analytical tools are you familiar with, and how have you used them in your previous roles?

Discuss specific analytical tools you've used, particularly those relevant to data interpretation and visualization. Explain how you applied these tools to enhance decision-making processes or optimize marketing strategies for a client.

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How would you approach training a client on Nielsen tools?

Emphasize the importance of tailored training sessions based on the client's specific needs. Mention your communication skills and ability to present complex information clearly and engagingly.

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Describe a challenging project you managed and how you ensured its success.

When addressing this question, provide details on a challenging project, explaining your planning process, the obstacles faced, and your strategies for overcoming those challenges. Highlight the successful outcome and what you learned from the experience.

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What strategies do you use to analyze client business issues?

Share your systematic approach to identifying and analyzing a client's business issues. Explain how you gather data, involve stakeholders, and ensure your recommendations are aligned with their objectives.

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How do you handle conflicts or disagreements with clients?

Discuss your conflict resolution strategies, emphasizing diplomacy and active listening. Provide an example of a time when you managed a disagreement and how it ultimately led to a stronger relationship.

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What do you consider critical when presenting findings to a C-suite audience?

Focus on the importance of clarity, brevity, and relevance when presenting to C-suite executives. Discuss how you tailor your messaging to address their strategic concerns and how you visualize data effectively.

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Can you give an example of how you contributed to a team's success?

Provide a specific example of your contribution, whether it was through collaboration, leadership, or mentoring. Explain the impact your involvement had on the team's dynamics and overall achievements.

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What motivates you as a Senior Retailer Services Executive?

Discuss your motivation stemming from helping clients succeed and the thrill of overcoming challenges in the fast-paced retail environment. Highlight how your curiosity and passion for storytelling drive your work.

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Full-time, hybrid
DATE POSTED
December 1, 2024

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