Job details

Sr. Credit Controller

Company Description

Location: Bogiotá, Colombia
Modality: Hybrid
R24_0012656

Job Description

About this Job

The Sr Credit Controller – Cash app team is responsible for allocate and post the cash collected of debt due to NiQ from third parties. This is to be achieved through working in collaboration with Order to cash team and operational teams across the NiQ Group, minimizing overdue debt, DSO and maximizing cash flow. To provide a proactive, responsive, and quality driven credit control service in line with predetermined SLAs and KPI’s for all NiQ entities.

Responsibilities:

Control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (DSO, Receivable overdue, Collection ratio).
Process and distribution of various reports as Trade debtors outstanding balance, Cash flow forecast, dispute report, Bad debt provision and others.
Monitor and record customer account details for on account cash, partial payments, and other irregularities (disputes).
Providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments.
Work with collections teams to ensure all incoming queries are promptly resolved.
Perform other assigned tasks and duties necessary to support the Local Finance/I2C team.
Communicate to internal and external customers in a professional and polite manner at all times.

About you

A successful Sr. Credit controller will ensure all basic key performance indicators pertaining to Account Receivables align, Collection target fulfillment, average time on disputes resolution and DBO are achieved for the respective market. S/he will have built a successful working relationship with Revenue Associates and Revenue Controllers.

Qualifications

Experience in an international company, preferably within a SSC/BPO environment, within Order to Cash, Accounting or Procure to Pay area.
University degree (finance, accounting, business, or related field).
Intermediate-Advanced level of English.
Functional knowledge of MS Excel, SAP, Sidetrade (optional) or other ERP and/or Collection and Dispute Management software.
The ability to cooperate and interact effectively at all levels of the organization.
Understanding of customer services.
Accuracy and strong attention to detail.
The ability to work on own initiative and proactive/self-starter.

Additional Information

Our Benefits

Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion

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What You Should Know About Sr. Credit Controller, NielsenIQ

If you're looking to make a significant impact in financial operations, the role of Sr. Credit Controller at NIQ in Bogota, DC, Colombia, might be your perfect fit! This position is vital for ensuring the smooth allocation and posting of cash collected for debts owed to NIQ by third parties. As a part of the Cash App team, your primary responsibility will be to actively manage trade debtors, helping to minimize overdue debt while maximizing cash flow. Think of it as being the lifeline that connects our financial strategies with our business goals! You’ll work closely with both the Order to Cash team and various operational teams, ensuring that key performance indicators like Days Sales Outstanding (DSO) and collection ratios are consistently met. This role involves a mix of reporting, analysis, and customer service; you will process vital reports and assist customers with collection inquiries, creating a seamless and professional experience. As a successful Sr. Credit Controller at NIQ, you will not only drive financial efficiency but also build robust relationships with Revenue Associates and Revenue Controllers. If you have a knack for numbers, experience in an international setting, and a drive for excellence, we want to hear from you. Bring your organizational skills, attention to detail, and collaborative spirit to NIQ and help us continue our journey of delivering unparalleled consumer insights!

Frequently Asked Questions (FAQs) for Sr. Credit Controller Role at NielsenIQ

What are the key responsibilities of the Sr. Credit Controller role at NIQ?

The Sr. Credit Controller at NIQ is responsible for managing the cash collected from third parties. This includes minimizing third-party debt through proactive management of the trade debtors ledger, processing various financial reports, monitoring customer account details, and providing top-notch customer service regarding collection issues.