NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees.
This position will be, within the Analytics & Insights team, responsible for delighting clients around Asia through delivering retail measurement insights and analysis.
Responsibilities
Working with both your NielsenIQ colleagues and spending time with FMCG clients, you will build partnerships to allow you to understand your client needs and requirements. You'll use this knowledge to develop in depth analytics and create compelling stories that deliver the insight to drive business growth. You will be part of a team of client service individuals who specialize in FMCG/Retail at NielsenIQ.
"Remote-hybrid based role, must be physically located within Philippines and candidate must be a Country/Region Resident”
Our Benefits
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion
At NielsenIQ, we're on the lookout for a dynamic Regional Senior Executive, Analytics & Insights to join our amazing team in Pasig, Metro Manila! In this role, you'll be instrumental in delivering top-notch retail measurement insights and analysis to our fantastic Consumer-Packaged Goods clients across Asia. Your day-to-day will involve diving deep into performance overviews and providing invaluable consulting services that bring data to life. You’ll team up closely with the Consulting Lead and Customer Service to enhance client experiences, transforming the way our customers engage with our solutions. You’ll have the tools and resources to develop a thorough understanding of our Nielsen IQ RMS and Panel solutions, all while building meaningful relationships with both colleagues and clients. If you have a knack for storytelling through analytics, this is your chance to shine and contribute to our visionary goal of being a global leader in consumer intelligence. We're looking for someone with at least 2 years of experience in analytics or market research, a solid grasp of the CPG industry, and strong analytical and communication skills. So if you're ready to embark on an exciting career with us, join NielsenIQ and help shape the future of consumer insights in a supportive, flexible environment that values your growth!
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