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Chief of Staff Associate

Who we are

Nitra is changing how providers in the healthcare sector access credit and financial services—addressing an imminent need for modern financial solutions that integrate seamlessly with complex industry processes. Our goal is to provide an ecosystem of fintech and software solutions that help doctors better manage their practices, so they can have time back to focus on what matters to them most.


Nitra offers physicians and medical clinics around the country cards, loans, accounts, payments, and expense management products they crucially need, in an all-in-one platform powered by machine learning technologies.


Nitra was created by unicorn founders who have successfully scaled to thousands of customers and exited $1B+ public offerings. They are joined by an ambitious and experienced team from American Express, Citi, PayPal, Capsule, Plaid, Bloomberg, Meta, Facebook, and Mastercard. The team is backed by some of the world's leading VCs (Andreessen Horowitz, NEA, etc.) and is supported by an expert group of advisors, including the cofounders of Square and Xendit, executives from Intuit, former Governors, White House senior staffers, and a co-founder of CityMD.


We're looking for

A Chief of Staff Associate to work closely with our executive leadership, providing critical support in strategy execution, project management, operational efficiency, and executive administration. This role will serve as both a strategic partner to leadership and a hands-on executive assistant, ensuring seamless coordination and execution of high-priority initiatives.


Your responsibilities will include:
  • Supporting executive leadership in managing strategic priorities and cross-functional projects
  • Acting as a thought partner to leadership, identifying key challenges and opportunities
  • Coordinating and driving execution of high-priority initiatives across teams
  • Streamlining internal operations, creating efficiencies, and optimizing processes
  • Preparing executive communications, board materials, and investor updates
  • Conducting research, analyzing data, and providing insights to support decision-making
  • Managing special projects that require executive oversight
  • Handling executive assistant responsibilities, including calendar management, travel coordination, meeting preparation, and handling confidential communications
  • Acting as a liaison between executives and internal/external stakeholders


You have:
  • 2-4 years of experience in consulting, business operations, strategy, investment banking, executive support, or a high-growth startup environment
  • Fluency in Korean is a major plus
  • Strong problem-solving skills with a structured and analytical mindset
  • Excellent communication and presentation skills, with the ability to distill complex topics into clear and actionable insights
  • Exceptional organizational skills, with experience managing calendars, scheduling meetings, and coordinating travel for executives
  • The ability to manage multiple high-impact projects simultaneously and work cross-functionally with various teams
  • A highly adaptable and entrepreneurial spirit, comfortable in a fast-paced, ambiguous environment
  • Proficiency in Excel, PowerPoint, and data analysis; familiarity with financial modeling is a plus
  • A proactive and resourceful approach to problem-solving, with high attention to detail


We offer:
  • Equity - Everyone at Nitra is an owner. When the company wins, you win
  • Competitive Salary - You’re the best of the best, and your salary will reflect your experience and reward your contributions to Nitra
  • Health Care - Your health comes first. We offer comprehensive health, vision, and dental insurance options.
  • Retirement Benefits - Your financial stability matters to us so we provide a generous employer 401K match


Nitra values diversity. We are committed to equal opportunities and creating an inclusive environment for all our employees. We welcome applicants regardless of ethnicity, national origin or ancestry, gender, race, religious beliefs, disability, sex, sexual orientation, age, veteran status, genetic information, citizenship, or any other characteristic protected by law.

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What You Should Know About Chief of Staff Associate, Nitra

Welcome to Nitra! We are on a mission to revolutionize how healthcare providers access credit and financial services. As a Chief of Staff Associate, you'll be at the heart of this effort, collaborating closely with our executive leadership in either NYC or DC. This role is critical in driving strategy execution and enhancing operational efficiency across the board. Your day-to-day will be dynamic and exciting, as you support high-priority initiatives, coordinate cross-functional projects, and act as a trusted partner to our executive team. We’re not just looking for someone to manage schedules and logistics; we’re seeking a strategic thinker, a problem solver who can help identify opportunities and streamline our internal operations. You’ll be responsible for preparing vital communications, conducting research, and providing insightful data analysis that aids in pivotal decision-making. As you interact with various stakeholders, your exceptional communication and organizational skills will shine. If you have a passion for innovation and thrive in fast-paced environments, Nitra is the perfect fit. Join us to be part of a talented team drawn from leading companies like American Express and Facebook, and contribute to an all-in-one platform that helps medical professionals focus on what truly matters—their patients.

Frequently Asked Questions (FAQs) for Chief of Staff Associate Role at Nitra
What are the key responsibilities of the Chief of Staff Associate at Nitra?

The Chief of Staff Associate at Nitra plays a vital role in supporting executive leadership, managing strategic priorities, and overseeing cross-functional projects. This individual will coordinate high-priority initiatives, streamline operations, and prepare executive communications and board materials. They will also conduct research and provide insights to assist in decision-making, making the role both strategic and operational.

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What qualifications are required for the Chief of Staff Associate position at Nitra?

To qualify for the Chief of Staff Associate role at Nitra, candidates need 2-4 years of experience in consulting, business operations, strategy, or a startup environment. Strong problem-solving abilities, excellent communication skills, and proficiency in Excel and PowerPoint are essential. The ability to work in a fast-paced environment and manage multiple high-impact projects is also crucial.

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What skills are essential for a Chief of Staff Associate at Nitra?

Essential skills for the Chief of Staff Associate at Nitra include strong analytical and problem-solving abilities, exceptional communication and presentation skills, and high organizational proficiency. Familiarity with financial modeling is a plus. Candidates should also be adept at data analysis and have a proactive, resourceful approach to tackling challenges in a dynamic work environment.

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What is the work environment like for a Chief of Staff Associate at Nitra?

At Nitra, the work environment is fast-paced and collaborative, enabling teams to innovate effectively. The Chief of Staff Associate will interact closely with various teams and stakeholders to drive initiatives forward. The culture emphasizes ownership and inclusivity, providing opportunities for personal and professional growth.

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Does Nitra offer any benefits for the Chief of Staff Associate position?

Yes, Nitra offers a comprehensive benefits package for the Chief of Staff Associate position, which includes equity ownership, competitive salary, health care benefits, and retirement plans with a generous employer 401K match. The company values health, diversity, and equal opportunities for all employees.

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Common Interview Questions for Chief of Staff Associate
Can you describe your experience in managing strategic priorities?

To answer this question effectively, discuss specific instances where you've identified key priorities in previous roles, detailing the process you followed to manage those priorities and ensure successful outcomes.

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How do you handle cross-functional collaboration?

Highlight your experience working with diverse teams, providing examples of how you've facilitated communication and collaboration to achieve common goals. Emphasize your adaptability and how you overcome potential obstacles.

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What tools or techniques do you use for project management?

Share the specific tools you are familiar with (like Trello, Asana, or Microsoft Project) and explain how you've leveraged them in past roles to manage timelines, responsibilities, and deliverables efficiently.

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Tell us about a time when you identified and solved a critical issue.

Provide a clear example of a challenge you faced, outlining your thought process, the solutions you considered, and the outcomes of your decision. This demonstrates your analytical and problem-solving abilities.

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How would you prioritize tasks in a fast-paced environment?

Discuss your method for assessing urgency and importance, perhaps using frameworks like the Eisenhower Matrix to articulate how you effectively manage time and prioritize tasks to meet deadlines.

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What strategies do you use for effective communication with executives?

Explain your approach to tailoring your communication style to different audiences. Highlight the importance of clarity, conciseness, and regular updates to ensure alignment with executives.

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How do you ensure confidentiality when handling sensitive information?

Emphasize your understanding of the importance of confidentiality and discuss specific measures you take to protect sensitive data, such as referencing company policies or practicing discretion.

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What experience do you have with data analysis?

Provide details about specific projects where you've conducted data analysis, explaining the tools you used, the types of data you analyzed, and how your findings influenced decision-making.

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How do you adapt to changes in strategic direction?

Share a relevant experience that illustrates your adaptability, focusing on how you remained agile in your approach while maintaining focus on priorities and team communication despite shifting goals.

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What motivates you to work in a fast-paced environment like at Nitra?

Discuss your enthusiasm for innovation and the challenges that come with it. Explain how you thrive in dynamic settings, using examples from previous roles where you successfully navigated rapid changes.

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Full-time, on-site
DATE POSTED
March 21, 2025

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