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Operations Manager

IMPRINT (currently in stealth) is a biomedical Focused Research Organization (FRO) studying the hidden causes of chronic disease, especially autoimmune and psychiatric disorders. Our work involves cutting-edge research at the intersection of immunology, neuroscience, and behavior.


We are seeking an experienced Operations Manager to oversee the day-to-day operations at IMPRINT, including local needs at our NYC labs and headquarters, and work closely with the executive team to drive operational excellence. The Operations Manager will be key in shaping operational strategy and fostering a culture of collaboration and results. This role will require strong operational and financial management skills, superior organization and problem-solving abilities, and a passion for science and societal impact. We welcome applicants from a diversity of backgrounds.


Primary Responsibilities
  • Ensure the IMPRINT team, including NYC-based lab(s) and office, international teams, and other remote employees, have the resources and support needed to succeed.
  • Oversee budgets, track resource allocation, and manage vendor and contractor relationships. You will also collaborate with leadership to prepare our yearly budget and ensure the overall fiscal health of the organization.
  • Liaise with Convergent Research, including coordinating legal, finance, HR, and other administrative functions provided by Convergent Research.
  • Ensure all purchasing is executed quickly and complies with Convergent Research guidelines and overall best practices. This includes license management, overseeing lab procurement, and supporting other local facilities as needed. 
  • Develop and implement processes to streamline operational workflows and ensure alignment with organizational goals.
  • Plan and create materials for fundraising pitches, Board of Directors meetings, Strategic Advisory Board meetings, donor updates, and other engagements.
  • Facilitate effective recruiting, hiring, and onboarding processes.
  • Maintain and improve systems for defining, tracking, measuring, and reporting organizational objectives and key results (OKRs).
  • Organize off-sites, on-sites, retreats, and other meetings as needed. 
  • Develop SOP’s and keep our internal documentation systems up-to-date and easy to navigate. 
  • Oversee Imprint’s social media channels, ensuring relevant content is promoted.


Qualifications
  • Bachelor’s degree required; advanced degree in business, finance, or a related field preferred.
  • 5+ years of experience in an operational role, preferably in a startup, nonprofit, or technology-driven environment.
  • Experience managing organization-level budgets.
  • Excellent organizational and project management skills, with the ability to juggle multiple priorities.
  • Exceptional communication and interpersonal skills, with the ability to influence and build consensus.


Preferred Attributes
  • Strong analytical skills and a data-driven mindset.
  • HR/ People operations experience highly preferred.
  • Familiarity with research science, specifically in biotech or neuroscience, is a strong plus.


Benefits
  • Competitive salary: $104,500 - $157,000 a year (salary commensurate with relevant experience and adjusted for location)
  • Health, vision, and dental insurance
  • Generous time off + paid holidays
  • Company 401(k) match up to 6%
  • Wellness allowance 
  • Exciting location in Soho


Location
  • IMPRINT is headquartered in New York City and has additional European facilities and employees. The Operations Manager position is a full-time role and must work a hybrid (3 days/ week+) schedule in the NYC office. This person may also need to travel to Europe to support occasional local events.


$104,500 - $157,000 a year
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Average salary estimate

$130750 / YEARLY (est.)
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$104500K
$157000K

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What You Should Know About Operations Manager, Convergent Research

Are you ready to make a significant impact in the biomedical field? Join IMPRINT as an Operations Manager! Based in the vibrant New York City, we are a cutting-edge biomedical Focused Research Organization working on the hidden causes of chronic diseases like autoimmune and psychiatric disorders. Your role will be pivotal in the day-to-day operations right at our NYC labs and headquarters, working closely with our executive team to drive operational excellence. As the Operations Manager, you will ensure that our talented team has the resources they need to succeed, overseeing budgets, vendor relationships, and collaboration with Convergent Research for administrative functions. Your ability to streamline workflows, develop processes, and organize various meetings will help foster a productive and engaging atmosphere. We are looking for a passionate individual with strong operational and financial management skills to carry forth our mission, promoting collaboration and results. If you have a bachelor's degree and 5+ years of experience in an operational role, preferably in a tech-driven environment, we encourage you to apply. With a competitive salary range and exciting benefits, this is an opportunity to contribute meaningfully to the intersection of science and societal impact!

Frequently Asked Questions (FAQs) for Operations Manager Role at Convergent Research
What are the main responsibilities of an Operations Manager at IMPRINT?

As the Operations Manager at IMPRINT, you will oversee the day-to-day operations at our NYC labs and headquarters. Your primary responsibilities will include ensuring team members have necessary resources, managing budgets, and developing operational workflows that align with our organizational goals.

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What qualifications are needed to become an Operations Manager at IMPRINT?

To qualify for the Operations Manager position at IMPRINT, you should possess a bachelor's degree, ideally with an advanced degree in business, finance, or a similar field. Additionally, 5+ years of experience in an operational role, particularly in a startup or technology-driven environment, is preferred.

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How does IMPRINT support the professional growth of its Operations Manager?

At IMPRINT, we are committed to fostering a culture of collaboration and results. As an Operations Manager, you'll be involved in strategic planning, budgeting, and liaising with various teams which enhances both your professional skills and career advancement opportunities.

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What is the working schedule for the Operations Manager position at IMPRINT?

The Operations Manager position at IMPRINT is a full-time role requiring a hybrid work schedule of at least three days in our NYC office. This ensures that you remain closely connected with team activities and can effectively oversee local operations.

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What types of benefits can an Operations Manager at IMPRINT expect?

As an Operations Manager at IMPRINT, you will receive competitive compensation ranging from $104,500 to $157,000, along with health, vision, and dental insurance, generous time off, a 401(k) match, and a wellness allowance.

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Common Interview Questions for Operations Manager
Can you describe your experience managing operational budgets in previous roles?

When answering this question, provide specific examples of budgets you've managed, how you tracked expenditures, and any measures you took to ensure financial health, showcasing your attention to detail and strategic planning skills.

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How do you prioritize tasks when juggling multiple operational projects?

Discuss your approach to managing priorities by sharing models or tools you use for project management, as well as highlighting examples of successful multitasking that resulted in achieving organizational goals within set timelines.

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What strategies do you employ to foster collaboration within a diverse team?

Focus on your ability to communicate openly and build relationships, describe specific initiatives you've implemented to enhance team dynamics, and mention how you value diverse perspectives to drive results.

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How do you ensure that operational processes align with strategic goals?

Talk about any experience you've had in setting key performance indicators (KPIs) for operational processes and how you regularly measure and adjust strategies based on performance outcomes to align with overarching business objectives.

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What experience do you have in supporting legal and HR functions within an organization?

Share specific scenarios where you collaborated with legal or HR teams, detailing your role in the process and how successful communication and resource management played a crucial part in operational efficiency.

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Describe your experience with vendor management and procurement processes.

Provide concrete examples of vendor relationships you've managed, your approach to evaluating vendors, handling contract negotiations, and ensuring compliance with organizational guidelines within procurement activities.

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Can you give an example of how you've improved an operational workflow?

Highlight a past project where you successfully identified inefficiencies and describe the changes you implemented, the thought process behind those changes, and the measurable impact it had on team productivity.

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How would you handle a situation where team members disagree on operational strategies?

Talk about the importance of facilitating open discussions to hear all perspectives and how you would mediate to build consensus, combining differing viewpoints into a cohesive strategy that drives organizational success.

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What role do you believe an Operations Manager plays in a research-focused organization?

Emphasize the vital role of operational efficiency in supporting research endeavors, ensuring smooth functionality of teams and resources, and contributing directly to the achievement of scientific goals through effective management.

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What do you enjoy most about working in operations management?

Highlight your passion for problem-solving, the excitement of supporting a diverse team, and the satisfaction of streamlining processes that contribute to broader organizational success while creating a positive impact in the scientific field.

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Full-time, hybrid
DATE POSTED
March 22, 2025

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