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Entry-Level Account Manager (20 - 27 per hour)

NoGigiddy is seeking a proactive and customer-focused Entry-Level Account Manager to join our remote team. In this role, you will build and maintain relationships with our clients, ensuring their needs are met and providing exceptional service. This position is perfect for someone eager to start their career in account management and customer service. No college degree is required, but strong communication skills and a passion for helping clients are essential.

Key Responsibilities:

  • Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction.
  • Communication: Act as the main point of contact for clients, addressing their inquiries, concerns, and requests promptly and effectively.
  • Account Coordination: Assist in coordinating client accounts, including setting up new accounts, managing renewals, and ensuring all client information is up to date.
  • Problem Solving: Identify and resolve client issues proactively, ensuring a positive client experience.
  • Reporting: Prepare and deliver regular reports on account performance, client feedback, and service improvements.
  • Collaboration: Work closely with internal teams, including sales, marketing, and customer support, to ensure client needs are met.
  • Client Onboarding: Assist in onboarding new clients, providing them with the necessary resources and information to get started.
  • Feedback Collection: Gather and relay client feedback to improve our services and client experience.

Skills and Qualifications:

  • Communication Skills: Exceptional verbal and written communication skills.
  • Customer Service Skills: Strong ability to understand and meet client needs.
  • Organizational Skills: Ability to manage multiple tasks and prioritize effectively.
  • Interpersonal Skills: Strong ability to build and maintain relationships with clients and team members.
  • Problem-Solving: Ability to address and resolve client issues effectively.
  • Time Management: Strong ability to manage time and meet deadlines.
  • Technical Skills: Basic proficiency with Microsoft Office Suite (Word, Excel, Outlook) and CRM software.

Preferred Experience:

  • Experience in customer service, sales, or a related field is a plus but not required.
  • Familiarity with CRM software and account management tools is a plus.
  • Previous experience with gig economy platforms or staffing apps is a plus.

Education:

  • High school diploma or equivalent.
  • Relevant certifications or coursework in customer service, sales, or account management are beneficial but not required.

Working Conditions:

  • Remote Work: The role is remote, allowing for flexibility in work location.
  • Collaboration: Regular virtual meetings and communications with the sales and support teams.
  • Tools: Use of various communication and collaboration tools, such as email, video conferencing, and CRM software.

Salary Range:

  • $20 to $27 per hour, depending on experience and qualifications.

If you are organized, detail-oriented, and passionate about providing excellent service to clients, we’d love to hear from you! Apply now to join NoGigiddy and make a difference in the gig economy.

Average salary estimate

$48880 / YEARLY (est.)
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$41600K
$56160K

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What You Should Know About Entry-Level Account Manager (20 - 27 per hour), NoGigiddy

Are you looking to kickstart your career in account management? Look no further than the Entry-Level Account Manager position at NoGigiddy! We are on the hunt for a proactive and customer-focused individual who wants to join our dynamic remote team. In this exciting role, you'll have the opportunity to build and nurture relationships with our valued clients, ensuring their needs are met and delivering exceptional service. Whether you're just launching your career or looking to pivot into account management, this is the ideal opportunity for you. Strong communication skills are a must, and a genuine passion for helping clients succeed will set you apart! You'll be responsible for managing client inquiries, coordinating account setups, and solving any issues that may arise. Not only will you assist in onboarding new clients, but you'll also collaborate closely with various internal teams to ensure smooth service delivery. As you prepare reports on account performance and gather valuable client feedback, your role will directly influence our services and client experiences. With a pay range of $20 to $27 per hour based on your skills and experience, and the flexibility of remote work, this position is a fantastic launchpad into the world of account management. If you're organized, detail-oriented, and ready to make a difference in the gig economy, apply now to join NoGigiddy and help shape the future of our client relationships!

Frequently Asked Questions (FAQs) for Entry-Level Account Manager (20 - 27 per hour) Role at NoGigiddy
What are the primary responsibilities of an Entry-Level Account Manager at NoGigiddy?

As an Entry-Level Account Manager at NoGigiddy, your primary responsibilities will include building strong relationships with clients, providing exceptional customer service, and addressing their inquiries efficiently. You'll also coordinate client accounts, help in onboarding new clients, and prepare regular reports on account performances. Your role is pivotal in ensuring a positive client experience by solving their issues and collaborating with internal teams to meet their needs.

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What skills are necessary for an Entry-Level Account Manager at NoGigiddy?

For the Entry-Level Account Manager role at NoGigiddy, exceptional communication and interpersonal skills are crucial. You'll need to be organized and capable of managing multiple tasks effectively while demonstrating strong problem-solving abilities. Basic proficiency with Microsoft Office and CRM software is essential as well, along with a genuine passion for customer service and client satisfaction.

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Can I apply for the Entry-Level Account Manager position at NoGigiddy without a college degree?

Absolutely! NoGigiddy welcomes applicants for the Entry-Level Account Manager position without a college degree. What we value more are your communication skills, customer service passion, and willingness to learn. Previous experience in customer service or sales may enhance your application but is not required.

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What is the salary range for the Entry-Level Account Manager role at NoGigiddy?

The salary range for the Entry-Level Account Manager position at NoGigiddy is between $20 and $27 per hour, depending on your experience and qualifications. This competitive pay reflects our commitment to recognizing talent and providing opportunities for growth.

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What is the work environment like for an Entry-Level Account Manager at NoGigiddy?

As an Entry-Level Account Manager at NoGigiddy, you will enjoy a fully remote work environment. This allows you the flexibility to work from anywhere while regularly collaborating with your team through virtual meetings and communication tools. It’s a supportive environment that encourages growth and teamwork.

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Common Interview Questions for Entry-Level Account Manager (20 - 27 per hour)
How would you handle a dissatisfied client as an Entry-Level Account Manager?

To handle a dissatisfied client effectively, I would first listen carefully to their concerns without interruption, demonstrating empathy and understanding. Then, I would summarize their issues to confirm understanding and assure them that I would work on a solution promptly. Following this, I would communicate the steps I’m taking to resolve the issue and seek their input to ensure they feel heard and valued.

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What strategies would you use to build relationships with clients?

Building relationships with clients involves effective communication, active listening, and regular follow-ups. I would take the time to understand each client’s unique needs and preferences by asking thoughtful questions. Additionally, sharing useful resources and checking in periodically can reinforce trust and show clients that they are a priority.

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Why do you want to work as an Entry-Level Account Manager at NoGigiddy?

I am excited about the opportunity to work as an Entry-Level Account Manager at NoGigiddy because I am passionate about helping clients achieve their goals. I admire NoGigiddy’s commitment to excellent service in the gig economy, and I believe that my proactive approach and eagerness to learn can contribute positively to the team and our clients.

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What do you think is the most important skill for an Entry-Level Account Manager?

The most important skill for an Entry-Level Account Manager is effective communication. Clear, concise, and personable interactions ensure that clients feel valued and understood. This skill not only helps in managing inquiries but also in establishing long-lasting relationships built on trust and transparency.

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How would you prioritize your tasks when managing multiple client accounts?

Prioritizing tasks effectively is key to success as an Entry-Level Account Manager. I would start by assessing deadlines and client needs, categorizing tasks by urgency and importance. Utilizing tools like task lists or productivity apps can also help manage time efficiently, ensuring that I meet client expectations without compromising quality.

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Describe a time you successfully resolved a conflict.

In my previous role, a misunderstanding occurred regarding a service deliverable. To resolve the conflict, I facilitated a meeting between parties involved to clarify misunderstandings and establish a common ground. By openly discussing issues and proposing alternative solutions, we reached an agreement that satisfied everyone, reinforcing the importance of communication.

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What software tools are you familiar with that could help you as an Entry-Level Account Manager?

I am familiar with Microsoft Office Suite and have some experience with CRM software. I believe these tools are essential for tracking client interactions, managing accounts, and generating reports. I'm eager to learn and adapt to any specific tools used at NoGigiddy to enhance my productivity.

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How do you handle stress and pressure in a work environment?

To handle stress and pressure effectively, I focus on maintaining a positive mindset and taking breaks when necessary. I prioritize my tasks for better time management and seek guidance from my team when needed. Techniques such as deep breathing or organizing my workspace also help me stay calm and focused, even in challenging situations.

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What is your approach to gathering client feedback?

My approach to gathering client feedback involves creating open channels of communication. I would implement surveys or casual check-ins to solicit their opinions on our services. By actively listening to their experiences, I can relay valuable information to improve the client experience and services offered.

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How do you plan to learn and grow in the Entry-Level Account Manager position at NoGigiddy?

In the Entry-Level Account Manager role at NoGigiddy, I plan to set personal development goals and seek feedback regularly. Engaging in training sessions, learning from my colleagues, and staying updated on industry trends will help me enhance my skills and better serve our clients. I view this role as an ongoing learning experience that I am excited to embrace.

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