Medical Lead

As the Medical Lead at Noora Health, you'll be responsible for guiding the clinical integrity of our AI-powered caregiver platform. This includes overseeing the development of messaging and response frameworks, establishing clinical protocols, and ensuring that the health content is medically accurate and empathetic. You will collaborate closely with product managers, engineers, and designers to enhance AI-driven features, ensuring that caregivers receive the best possible support.

The Medical Lead position at Noora Health requires candidates to have an MBBS, MD, or equivalent degree and 6-10 years of experience in clinical practice or digital health. Experience with AI-driven or digital health platforms is essential, along with a proven ability to lead cross-functional teams and develop scalable clinical review processes.

The Medical Lead at Noora Health plays a crucial role in shaping AI development by providing clinical insights and quality assurance for health guidance features. You'll work collaboratively with non-clinical teams to translate complex medical concepts into actionable product features, ensuring that our AI tools offer accurate and relevant support for caregivers.

At Noora Health, the work environment is fast-paced and collaborative, perfect for those who thrive under evolving conditions. As a Medical Lead, you'll find yourself in a supportive culture that values diversity, equity, and inclusion. This will empower you to push boundaries and innovate in caregiver education and support.

The Medical Lead at Noora Health directly impacts caregiver support by ensuring that the guidance provided through our platform is safe, empathetic, and evidence-based. Your work will influence how caregivers access and understand essential health information and interact with AI-driven tools to better care for their loved ones.

When developing clinical protocols, I prioritize evidence-based practices and collaboration with cross-functional teams. My approach generally involves rigorous research to establish guidelines and iterative testing to refine processes based on real-world feedback.

To ensure health content accuracy in an AI-driven platform, I implement robust review processes that incorporate clinical insights. Regular audits of the AI outputs, where medical guidelines are cross-referenced with the content generated, allow for continuous improvement and validation.

In a previous role, I worked with product managers and software engineers to translate clinical requirements into user-friendly features. By actively engaging in discussions about both medical needs and technical capabilities, we created solutions that were both practical and effective.

To monitor the effectiveness of AI-driven tools, I employ analytics to track user interactions and outcomes. Regular feedback sessions with users help identify areas for improvement and inform our iterative development process.

Managing risks involves creating comprehensive clinical protocols and developing clear escalation processes. I continually evaluate the content against industry standards and clinical guidelines, while maintaining transparency with users about the limitations of digital health solutions.

I have comprehensive knowledge of healthcare regulations, including data privacy, informed consent, and clinical governance. In previous roles, I ensured compliance by developing internal policies and conducting training for teams on regulatory standards.

In my last role, I led a project to refine the AI's triage tool, making it easier for caregivers to access relevant health information. By incorporating user feedback, we improved response times and ensured the AI delivered empathetic, context-aware guidance.

I stay current on medical best practices by engaging with professional networks, participating in continuing education, and reviewing the latest research in digital health. This helps me bring innovative ideas to Noora Health and continuously improve our caregiver programs.

Fostering an inclusive team environment is about creating a culture of openness and respect. I believe active listening and valuing diverse perspectives leads to more innovative solutions, particularly in healthcare, where understanding various cultural contexts is crucial.

Empathy is vital in clinical communication because it builds trust with users. In a tech platform, empathetic responses can significantly enhance caregiver and patient engagement, leading to better adherence to health guidance and improved outcomes.