Personal Stylist Support - Topanga

As a Personal Stylist Support at Nordstrom, your main responsibilities will include assisting salespeople throughout the selling process, setting up customer fitting rooms with curated merchandise, and performing daily maintenance tasks like stockwork and re-merchandising. Your role is key to supporting team goals and fostering positive relationships with both customers and coworkers.

To excel as a Personal Stylist Support at Nordstrom, you need strong organizational skills, excellent communication abilities, and a proactive attitude toward handling customer concerns. The ability to develop relationships with customers and manage multiple tasks in a busy retail environment is essential.

While Nordstrom values diverse experiences, having a background in customer service or retail can greatly benefit your application for the Personal Stylist Support role. Demonstrating a track record of building relationships and supporting sales will set you apart.

Nordstrom offers a comprehensive benefits package for Personal Stylist Support roles, which includes medical, dental, and vision plans, retirement options, paid time off, life insurance, and employee discount programs. These benefits reflect Nordstrom’s commitment to its employees and their families.

Interested candidates can apply for the Personal Stylist Support position at Nordstrom by logging into Workday if they are current Nordstrom employees, or visiting the Nordstrom careers page for application instructions if they are new applicants.

In my experience, prioritizing and staying organized are key. I usually start by listing out tasks, assessing their urgency, and tackling them accordingly. Communication with my team is also vital to ensure everyone is aligned and tasks are efficiently completed.

I remember a time when a customer was unhappy with their fitting experience. I quickly addressed their concerns, listened actively, and helped them find alternatives that better suited their style, resulting in a happy customer who returned to shop again.

I believe in being approachable and genuinely interested in the customer’s needs. I often ask open-ended questions and offer personalized recommendations based on their style preferences, which helps foster a positive rapport.

I always ensure the fitting room is tidy and inviting by regularly checking and returning items to their respective places. I also try to create visually appealing displays by coordinating colors and styles, enhancing the overall shopping experience.

The most rewarding aspect for me is the opportunity to help customers express their individuality through fashion. Seeing a customer leave satisfied with their look is incredibly fulfilling and motivates me to continue providing support.

During peak hours, I focus on urgent customer needs first, ensuring quality service while also managing routine tasks. I try to stay flexible and adapt as the flow of customers changes, maintaining a calm yet efficient approach.

I approach complaints as an opportunity to understand the customer's perspective and resolve issues. I listen with empathy, offer solutions, and follow through to ensure the customer feels valued and satisfied.

I pride myself on my communication skills, positivity, and eagerness to help. I genuinely enjoy interacting with people and making their shopping experiences enjoyable, which I believe is essential in the Personal Stylist Support role.

I regularly read fashion blogs, follow influencers on social media, and pay attention to trends in-store. This helps me make informed recommendations that resonate with customers and align with current styles.

Teamwork is critical in retail, especially in a Personal Stylist Support role. Collaborating with team members ensures a seamless shopping experience for customers and allows us to support each other in achieving our goals efficiently.