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Shipping Supervisor

LithtexNW is looking for a Shipping Supervisor to join our dynamic production team.

We are LithtexNW, a world-class commercial printing operation and part of Northwest Center, a nonprofit dedicated to advocating for people with disabilities and advancing equal opportunities in education and employment. If you want to join a wonderful team and an organization working to create a more inclusive community and world, this could be the job for you.
 
As the Shipping Supervisor, you’ll manage the packaging and shipping of jobs for delivery or inventory, train and support staff, and maintain an organized and efficient workspace. This role also involves arranging shipments, managing vehicle maintenance, and ensuring the smooth operation of all shipping processes.
 
Location: Bellingham (Kentucky St.)
Schedule: Monday - Friday, 7 am - 4 pm
Starting Wage: $18 - 18.50 per hour

Benefits:
  • Competitive and affordable Medical (including hearing & hardware coverage!), Dental, Vision, Disability, and Life Insurance
  • 17 Accrued Paid Time Off Days Annually
  • 7 Paid Holidays + 1 Day of Floating Holiday; 2 Floating Holiday days annually after one year
  • Parental Leave & Paid Compassion Leave
  • Retirement 401(K) with a company match
  • Employment Assistance Program (EAP) via Spring Health
  • Mental Wellness Program including six free therapy sessions per year
  • Opportunity for career development with our NWC Mentorship Match program
  • Physical Wellness Reimbursement Program - $25/month
  • Student Loan Contribution Program - $50/month
  • Pet Insurance Discount Program

Check out the entire list of benefits Northwest Center has to offer here: http://www.nwcbenefits.com

Key Responsibitlies:
  • Supervise the shipping department, including training staff and organizing workflows.
  • Package, label, and arrange shipping per job ticket instructions.
  • Use shipping tools such as UPS WorldShip, FedEx ShipManager, or FreightQuote.
  • Compare shipping options for cost-effectiveness and arrange LTL freight when needed.
  • Read and interpret job tickets, ensuring quality standards are met before shipping.
  • Perform vehicle maintenance and manage driving schedules.
  • Maintain inventory, restock supplies, and keep the workspace clean and organized.
  • Schedule staff shifts and ensure timely deliveries.
 
Requirements:  
  • High School Diploma or GED.
  • Valid Driver’s License with an acceptable driving record.
  • Strong verbal and interpersonal communication skills.
  • Basic computer proficiency.
  • Ability to work in a fast-paced, deadline-driven manufacturing environment.
  • Forklift experience preferred.
  • Experience driving large vehicles or making deliveries (no CDL) preferred.

Northwest Center is committed to offering reasonable accommodations to applicants with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at jobs@nwcenter.org.   

At Northwest Center, we do not just accept diversity and inclusion — we celebrate it, support it, live it, and flourish in it to benefit our employees, the community, and our clientele. We believe that our strength lies within our diversity and the forward motion towards a day when people of all abilities can learn and work together.

We believe that curiosity and critical thinking are essential to the dialogue and improving decision-making, planning, resource allocation, and how we treat others. Our goal is to create and implement more equitable practices, policies, and culture. To be equitable means to value and respect individuals from all cultural backgrounds, genders, races, identities, and abilities. Northwest Center is proud to be an equal opportunity employer, including disability and veterans’ status.
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CEO of Northwest Center
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Gene Boes
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“To promote the growth, development and independence of people with developmental disabilities through programs of education, rehabilitation and work opportunity.”

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 24, 2024

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What You Should Know About Shipping Supervisor, Northwest Center

LithtexNW is excited to invite applications for the role of Shipping Supervisor! If you're passionate about logistics and want to be a part of an organization that advocates for inclusion and equal opportunities, this position is for you. As a Shipping Supervisor at LithtexNW, a leading commercial printing operation under Northwest Center, you'll have a vital role in managing the shipping department. Your daily activities will involve training and supporting team members, organizing workflows, and ensuring that packages are prepared and dispatched with precision. You'll utilize tools like UPS WorldShip and FedEx ShipManager to manage shipments efficiently, all while ensuring quality standards are met with every delivery. This is not just about shipping—it's about leading a fantastic team, maintaining a well-organized workspace, and ensuring vehicle maintenance for timely deliveries. You'll enjoy a supportive work environment with a schedule that suits a balanced lifestyle, Monday to Friday from 7 am to 4 pm, along with a competitive starting wage of $18 to $18.50 per hour. If you're ready to take the next step in your career while supporting a mission-driven nonprofit, we can't wait to hear from you!

Frequently Asked Questions (FAQs) for Shipping Supervisor Role at Northwest Center
What does a Shipping Supervisor do at LithtexNW?

At LithtexNW, the Shipping Supervisor plays a critical role in overseeing the shipping department, training staff, and ensuring that all jobs are packaged and shipped efficiently. This position involves utilizing various shipping tools to manage logistics and maintain quality standards throughout the process.

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What qualifications are required for the Shipping Supervisor position at LithtexNW?

To qualify for the Shipping Supervisor role at LithtexNW, candidates must have a high school diploma or GED, a valid driver’s license, and strong communication skills. Experience in driving large vehicles and knowledge of forklift operations are preferred but not mandatory.

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What benefits does LithtexNW offer to Shipping Supervisors?

LithtexNW provides a comprehensive benefits package for Shipping Supervisors, including competitive medical, dental, and vision insurance, paid time off, retirement plans, and various wellness programs. There are opportunities for professional growth and development as well.

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What tools does a Shipping Supervisor use at LithtexNW?

Shipping Supervisors at LithtexNW utilize shipping tools such as UPS WorldShip, FedEx ShipManager, and FreightQuote to compare shipping options, organize packages, and streamline shipping processes.

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How does LithtexNW promote diversity and inclusion?

LithtexNW actively promotes diversity and inclusion as part of its core values. We celebrate and support individuals from all backgrounds, ensuring equitable practices in hiring and organizational culture, and providing an inclusive work environment.

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What is the work schedule for the Shipping Supervisor job at LithtexNW?

The typical work schedule for the Shipping Supervisor position at LithtexNW is Monday to Friday from 7 am to 4 pm, allowing for a balanced work-life arrangement while contributing to our dynamic production team.

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How can I apply for the Shipping Supervisor position at LithtexNW?

To apply for the Shipping Supervisor role at LithtexNW, interested candidates can submit their applications directly to our HR department, where they will be reviewed. It's a great opportunity to join a meaningful mission!

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Common Interview Questions for Shipping Supervisor
What experience do you have that makes you a good fit for the Shipping Supervisor position?

When responding, highlight your leadership experience and any previous roles related to shipping and logistics. Be sure to mention any specific software tools you've used, and provide examples of how you've successfully managed shipping operations in fast-paced environments.

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How do you handle tight deadlines in your shipping processes?

Discuss your strategies for prioritizing tasks, delegating responsibilities, and maintaining a systematic workflow. Provide an example where you've effectively met shipping deadlines under pressure and highlight your organizational skills.

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Can you explain your method for training staff?

Explain your hands-on approach to training, incorporating onboarding procedures, continuous training opportunities, and feedback mechanisms to ensure that all team members can effectively execute their roles within the shipping department.

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What shipping software are you familiar with?

Be specific about the software you've used, such as UPS WorldShip or FedEx ShipManager. Discuss how you've utilized these tools in past roles to streamline shipping operations and improve efficiency.

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How do you ensure quality standards are met before shipping?

Describe your quality-checking process, including steps you take to verify accuracy with job tickets and specifications. Use examples to illustrate how you've maintained high standards in previous roles.

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What would you do if a shipping error occurs?

Talk about your first steps in addressing the error, which might include assessing the situation, communicating with relevant team members, and implementing corrective actions to prevent future mistakes.

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How do you prioritize tasks when multiple shipments are due at the same time?

Reveal your time management skills by explaining how you assess urgency, prioritize based on needs, and possibly delegate responsibilities to ensure all shipments are processed on time.

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What role does communication play in the Shipping Supervisor position?

Highlight that communication is key in coordinating with team members, understanding the logistics requirements, and ensuring smooth operations. Discuss how you foster an open environment for team discussions.

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Describe a challenge you faced in shipping operations and how you overcame it.

Be prepared with a specific example that shows your problem-solving skills. Discuss the challenge, your approach to resolving it, and the positive outcome that followed.

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How do you manage vehicle maintenance and schedule driving shifts?

Explain your systematic approach to vehicle maintenance, including planning regular checks and keeping records. Discuss how you balance driving schedules to ensure timely deliveries while considering staff availability.

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